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Cavender Cadillac - Service Center

San Antonio, TX

4.7
149 Reviews
Call Service Center (210) 640-7683

149 Reviews of Cavender Cadillac - Service Center

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March 23, 2024

Have had nothing but great service since I brought my first car from cavander thank you More

by Cy78253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Cavender Cadillac responded

We are so happy that our Cavender Cadillac team delivered an excellent experience. Thank you, Cy!

Helpful
March 22, 2024

Excellent customer care I’m a very happy customer . shall return for issues with my car . More

by Jennwhtbrlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray treigo
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Mar 22, 2024 -

Cavender Cadillac responded

We are so happy that our Cavender Cadillac team earned your five stars. See you next time!

Helpful
March 21, 2024

We’ve been dealing with this dealership for about 9 years and for the most part we’ve had a good experience. More

by Joecruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 01, 2024 -

Cavender Cadillac responded

We appreciate your loyalty to Cavender Cadillac over the years and are glad to know that you've had good experiences with us! Thanks for sharing. If there's anything else we can do for you, please don't hesitate to reach out. Take care!

Helpful
March 20, 2024

Carlos is awesome. He is always taking care of me in my car. He is very professional and friendly. I appreciate his wisdom. More

by mikezs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos V
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Mar 21, 2024 -

Cavender Cadillac responded

We're glad to know that Carlos has been able to provide you with such great service at Cavender Cadillac! His professionalism and friendliness are qualities we value. Thanks for sharing your experience, and enjoy the road ahead!

Helpful
March 20, 2024

Cavender Cadillac has a group of professionals handling their business. This is my third Cadillac purchased and I am pleased with the sale and service. They are leading the way. More

by Kbailey615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Cavender Cadillac responded

We're delighted to know you've had a positive experience with our team at Cavender Cadillac. It's great that we could assist in finding your third Cadillac! We appreciate the support and look forward to serving you again in the future.

Helpful
March 19, 2024

I didn’t like the fact that in the beginning I had to be the one to contact her to see what was going on. The following week it got much better I received an update everyday afterwards. More

by castleberrytresa
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 01, 2024 -

Cavender Cadillac responded

We appreciate your feedback and apologize for the initial communication hiccup. We're glad to know that things improved, and we were able to keep you updated daily at Cavender Cadillac. Thanks for sharing!

Helpful
March 19, 2024

Cavender always provides excellent service. Katie takes great for our XT4 and she makes sure we know the current status of our car. More

by hreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn, Service Representative
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Mar 20, 2024 -

Cavender Cadillac responded

We're so glad to know that you've consistently received excellent service from our team at Cavender Cadillac, especially Katie. We appreciate your feedback and look forward to assisting with your XT4 in the future!

Helpful
December 31, 2023

Every time I work with Ray at Cavender, he always gets me special attention and takes good care of My Cadillac CT 5 More

by Bmorgan0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Jan 02, 2024 -

Cavender Cadillac responded

We're so glad to know that Ray has been able to provide you with such great service at Cavender Cadillac. We appreciate your feedback and look forward to continuing the excellent care of your Cadillac CT 5!

Helpful
December 15, 2023

Great customer service. My vehicle gets in and out in a timely manner. Scheduling service is no hassle. More

by Moss_c1834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villeareal
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Dec 15, 2023 -

Cavender Cadillac responded

Thanks for the shoutout! Our team at Cavender Cadillac is always happy to help - here's to the road ahead!

Helpful
December 14, 2023

Service always efficient and reliable. Carlos keeps me advised of the time and cost. Time usually long and cost high but that has to be expected with a 2006 model even with low miles. Cav More

by kangaroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 15, 2023 -

Cavender Cadillac responded

We're glad to know that you've found our service at Cavender Cadillac efficient and reliable. Carlos will be pleased to learn about your positive feedback! We'll continue doing our best to keep your 2006 model running like new.

Helpful
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