Cedar Rapids Toyota

Thank You Steve Strauss. I had an unbelievable experience with Steve and the team at Cedar Rapids Toyota. I originally contacted Steve at CR Toyota inquiring about special deals for 2013 Toyota experience with Steve and the team at Cedar Rapids Toyota. I originally contacted Steve at CR Toyota inquiring about special deals for 2013 Toyota Highlander, but after a brief discussion regarding their inventory it was apparent they didn’t have the specific model I was looking for due to being late in the season. We chatted a bit about a used 2011 Highlander that I had seen on the web. The car I was referring too had just come in into the dealership so he didn’t have enough info about the options I was looking for. We talked for a bit about the exact specs in the Highlander. A day later he called me back and told me that the car I was inquiring about meets the exact specs I was looking for. We talked a bit about price and the possibility of including a trade in value on my old F150. Once we agreed on a price it was just a matter of figuring a fair price for my trade in. My dilemma was that the dealership was 4 1/2 hours away as I lived in Minnesota and dealership was based in Iowa. I was reluctant to drive that distance and find out the trade in value did not meet what I was looking for. I decided to drive and take the risk after reading review on the dealership and there excellent rating regarding their customer. I have to tell you that all those review did not disappoint I was promptly greeted by the team when I arrived at the dealership. They asked who I am here to see and I said Steve Kraus. The customer service automatically new who I was and I was driving long distance to see this Highlander. After brief meeting we went for a test drive and the car was immaculate. We came back after the test drive talked numbers and I was given a very fair price for my trade in. 2 hours later, we riding our 2011 Toyota Highlander back to Minnesota. My experience dealing with Steve was superb. As a matter of fact the entire team was super nice. I couldn’t have asked for a better experience from the team at CR Toyota. I would recommend you dealership to all my friends. Your dealership will be my next choice to a buy a car from in the future. Sincerely, Sam Saman More

Steve, Tim, and Bill were very helpful with their knowledge of the product, and their patience in answering my questions. Plus, Steve was very helpful in my decision to purchase a new Toyota Camry r knowledge of the product, and their patience in answering my questions. Plus, Steve was very helpful in my decision to purchase a new Toyota Camry rather than a used one. He didn't push one direction over the other, but patiently answered my questions. The incentives were key to my purchase, so I would recommend asking about these early in the buying process. More

Overall it was a perfect experience. The employees were Overall it was a perfect experience. The employees were very knowledgeable, friendly and it didn't take as long as It thought it would to finalize t Overall it was a perfect experience. The employees were very knowledgeable, friendly and it didn't take as long as It thought it would to finalize the purchase. The location is easy to get to also. More

Kory keeps in touch to tell me about lease specials or cool cars for sale. He has learned our families needs. This is my 3rd vehicle purchase with Kory and he has a customer for life! cool cars for sale. He has learned our families needs. This is my 3rd vehicle purchase with Kory and he has a customer for life! More

Buying a new car can be daunting but Kory and Bill made the experience pleasant and easy. Awesome customer service and family feel to this dealership means I will recommend them anytime! They got me in the the experience pleasant and easy. Awesome customer service and family feel to this dealership means I will recommend them anytime! They got me in the vehicle of my choice within my budget and made it painless! More

Steve epitomizes what a service provider should be: Informative, pleasant and forthright -- answering questions succinctly and with candor refreshing in this industry. If he thinks a service is recomme Informative, pleasant and forthright -- answering questions succinctly and with candor refreshing in this industry. If he thinks a service is recommended (based on his experience), he will say so, and likewise he won't try to sell you on a service or maintenance item which you do not currently need. I have dealt with pushy/ less-than-candid service providers, even at this dealership, but Steve is a departure from that. I would recommend anyone looking to service their vehicle at CR Toyota seek out Steve. You will be grateful for it. More

They did a great job offering assistance and explaining the problem with the car to my wife. She felt very comfortable with the experience and the staff did a good job of providing an alternate form of tra the problem with the car to my wife. She felt very comfortable with the experience and the staff did a good job of providing an alternate form of transportation while her car was being worked on. All the while helping her change car seats to get her on her way to pick up our kids. More

Alan was very patient with both of us as we both wanted something a little different. He stayed the course and kept with us and got us both what fit the bill (with a little good timing). Wendy took real something a little different. He stayed the course and kept with us and got us both what fit the bill (with a little good timing). Wendy took real good care of us and got us thru the financial end of things quickly even on the last day of the month. They worked well together. More

After the service I drove the car home and noted it is very quiet and smooth just like performance as new. My 2004 Prius was purchased new at this dealership. The repairs required are minimal. This was very quiet and smooth just like performance as new. My 2004 Prius was purchased new at this dealership. The repairs required are minimal. This was the first brake job at 266,600 miles. I also had the wheel bearings front replaced. I think the Prius line of cars causes a problem for Toyota. The cars last a long time which saves the customer money. On the other hand if the customer keeps the car for 500,000 miles then the sales department loses income. The service department doesn't make much money either if problems are rare. I have never driven a car this distance. I have not had service on the CV joints, engine or hybrid battery. The engine uses a quart in 3000 miles but performs apparently just like new. More

Great experience buying a new Camry. Alan was very friendly, professional and helpful. In one visit we found the new Camry we liked, traded in our used Camry, and obtained financing. Extremely h friendly, professional and helpful. In one visit we found the new Camry we liked, traded in our used Camry, and obtained financing. Extremely happy with the attention we received and the car we purchased. Thank you Cedar Rapids Toyota. More