Cedar Rapids Toyota

Both Alan Makabi and Wendy Nelson were very professional and personable to deal with.They both made the car buying experience easy and simple and were helpful with all questions and personable to deal with.They both made the car buying experience easy and simple and were helpful with all questions More

Our daughter drives a 2000 Camry. She is a student at the University of Chicago and had to go back to school on Monday, January 13th. When I started the car in the morning it made a cranking sound. I knew th University of Chicago and had to go back to school on Monday, January 13th. When I started the car in the morning it made a cranking sound. I knew this needed to be check before she went back. I drove over to the service center and arrived at about 7:30 am. It was a zoo! But Tim very patiently listened to my predicament and said he would do his best. I caught a ride home and had a very pleasant conversation with the driver! I was at work by 8:00. By 9:30 am Tim had called and said it was the starter and the car would be done in an hour. Unbelievable, they really went above and beyond and Tim did his very best!! My daughter made it back to Chicago no problems and attended her 4 pm afternoon class. Thank you, thank you!!! Petra Cote More

Our experience wit Toyota was exactly what we needed and was looking for. There was no pressure to make our decision at that time and all information was given to us with out asking a lot of questions, and was looking for. There was no pressure to make our decision at that time and all information was given to us with out asking a lot of questions, and our questions were answered promptly and with out hesitation. More

Steve was great to get me in on a busy day and took care of my issue with my truck. Very much appreciated. I will make sure to contact Steve in a few weeks when I need regular service done on my truck. of my issue with my truck. Very much appreciated. I will make sure to contact Steve in a few weeks when I need regular service done on my truck. More

Experience a excess wait (over an hour) for my oil change due to having less employees working during the holiday season. In the past, I have normally been in and out within a half an hour. I was the secon due to having less employees working during the holiday season. In the past, I have normally been in and out within a half an hour. I was the second person to arrive in the morning, prior to the starting time. I had stopped in the day before and was told that it would be 1.5+ hours to have the service completed. decided to return early morning the next day. More

Came in on Christmas Eve. Day, early morning as I had a dead battery. My triple AAA came to my home that morning jump started my vehicle and tested my battery as it had a dead cell. I immediately brought m dead battery. My triple AAA came to my home that morning jump started my vehicle and tested my battery as it had a dead cell. I immediately brought my vehicle in, Toyota tested my battery, put a new battery in and I was on my way. I was very thankful that this was done without hesitation or question in professional manner. A big thank you to Toyota services staff. You helped me with a stressful situation at the busiest of the Hoilday Season. Susan Hunter More

Our experience at Toyota was excellent! Everyone was friendly and very helpful. When we had questions the staff explained in a way that was simple and easy to understand. friendly and very helpful. When we had questions the staff explained in a way that was simple and easy to understand. More

Terry went above and beyond helping us, as we live in Terry went above and beyond helping us, as we live in Wever, 120 miles away. We arrived Saturday Dec. 28th at 10:00, we were greeted by Terry righ Terry went above and beyond helping us, as we live in Wever, 120 miles away. We arrived Saturday Dec. 28th at 10:00, we were greeted by Terry right away. I knew then this was going to be an excellent experience, we where then introduced to Wendy in the finance department, she was just excellent, no pressure to purchase the options that you can, we did do the extended warrant which I am very happy that I did, as this car is full electronic gear. Terry then took us to our new Venza, he then explained the car very thoroughly, Terry knew this car inside and out, he was very knowledgeable, he probably spent an hour and half with us. I will not hesitant to purchase another car from Terry or anybody there, I feel you will be treated the same with anybody. Thank You Terry and Wendy for a great experience. More

After an accident, we suddenly needed to shop for a new car. We needed a vehicle within a week but did not know what type of vehicle to buy. We test drove over 12 different models at 7 dealers. Through th car. We needed a vehicle within a week but did not know what type of vehicle to buy. We test drove over 12 different models at 7 dealers. Through the entire process, working with Phil was by far the best experience. He answered our questions and was very patient as we tried cars, hybrids and cross-overs. Phil has just the right amount of follow-up, gave us honest answers to all our questions - even when we were talking about our comparables, and was just great to work with. Phil spent an hour with us after the car purchase to make sure we understood everything. An added bonus, we have 2 kids age 7 and 9 and Toyota has a great waiting room for them. Our kids spent a total of 5 hours over the week in their waiting room and actually enjoyed it. When we went on test drives, Phil was great with our kids. If you are looking for a Toyota or Volkswagen, I would definitely start with Phil. Even if you are not, I would start with Phil. He will work with you over email too if that is more convenient. More