Centennial Hyundai
Las Vegas, NV
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Happy customers Our 7th vehicle from this dealer. Like the salemen very much. They do a great job and they care what the customer has to say. Every one is very prof Our 7th vehicle from this dealer. Like the salemen very much. They do a great job and they care what the customer has to say. Every one is very professional. Thanks so much. More
Awesome salesmanship everything went smooth and i was happy....I would def come back for another car when im ready or tell my family and friends about the service we had t everything went smooth and i was happy....I would def come back for another car when im ready or tell my family and friends about the service we had their More
Great dealership Great dealing with the saleman. will be back for serviceing. Was treated very nice. will be back soon we will need a second car soon. Great dealing with the saleman. will be back for serviceing. Was treated very nice. will be back soon we will need a second car soon. More
my new car and experience The ride is very comfortable, I love the color of my new car and my salesman Dano, knew ever thing about the car and different products and explained The ride is very comfortable, I love the color of my new car and my salesman Dano, knew ever thing about the car and different products and explained everything about the car. More
excellent service fromTJ Saunders: Mark in Finance and I have lived in Vegas for 33 years and have purchased/leased cars from many dealerships. Since my purchase of my 2009 Sonata to my lease of the 2012 A I have lived in Vegas for 33 years and have purchased/leased cars from many dealerships. Since my purchase of my 2009 Sonata to my lease of the 2012 Azera and now my 2015 Sonata I have been impressed with the sales staff and service advisors and mechanics at Centennial Hyundai. I know that there are many Hyundai dealerships in Vegas but not one compares to Centennial Hyundai. Thanks to TJ Saunders for listening to what I wanted and delivering my Sonata. Thanks to Mark in Finance and BB for going over the vehicle with me More
Bought a new Sonata Limited! Rick Walker is a great salesman and definitely knows his stuff. If you need a new car and are interested in a Hyundai, go to Centennial Hyundai and se Rick Walker is a great salesman and definitely knows his stuff. If you need a new car and are interested in a Hyundai, go to Centennial Hyundai and see Rick. He is a good ole boy and he will treat you right. This from someone who does not usually write reviews! More
Pleasantly Surprised I saw the car I wanted on line and filled out the online credit app. The Internet Sales Manager Florencio Rupley called me to let me know that my appl I saw the car I wanted on line and filled out the online credit app. The Internet Sales Manager Florencio Rupley called me to let me know that my application was approved and what my interest rate would more than likely be. I arrived on a Saturday about 10am Florencio Pulled the Elantra Coupe my wife and I were interested in up front for a test drive, when we got back I told him what type of payment monthly I wanted and by 12:30 we were driving off the lot with our Elantra. Very honest and straight forward experience. Great place to buy a new car. Thanks Guys Mark Bubel More
Dishonesty about car repair New Hyundai air continually not working. Many service time wasted....being told it was fixed when it was NOT. Preparing to file the Lemon Law!!! New Hyundai air continually not working. Many service time wasted....being told it was fixed when it was NOT. Preparing to file the Lemon Law!!! More
Never thought it could get any worse First, reading the review below about the AC and the black seats being an issue, i wouldn't ever believe in my wildest imagination, HOWEVER after deal First, reading the review below about the AC and the black seats being an issue, i wouldn't ever believe in my wildest imagination, HOWEVER after dealing with Augustine and his antics, i totally believe the reviewer. This dealership has gone down hill....I just purchased another vehicle (i have 6) from TOWBIN of all places.. i actually had a pleasant experience... Now onto my review of service... Bought a pair of Veloster's in March 2012. Overall the cars have not been bad. Its the service department that is horrible. Augustine is by far the worst customer service person that I have dealt with at the dealership. Went in for a simple oil change and have been having problems with the radio and fuel economy. One Veloster had the radio issue already and it was replaced with no issues (Corey/Brian/Chance). This Veloster is having the same exact issues, the radio was reset again for the millionth time.. I do this frequently as the radio is junk. They did not reset any of the functions and all was lost.. I can live with the lousy radio. The problem is fuel economy. The Yellow Veloster gets 39mpg.. the green rarely sees 30. I have complained about this on every occasion with the same result.. your wife has a lead foot. I filled the car up with fuel and drove it only myself last week.. best fuel economy was 31. Yesterday, in the mail, i received a citation for smoking vehicle. I called Augustine and before he could even see the vehicle, he claimed sludge and no warranty because of the interval. The manual states 7500 miles… he claims harsh conditions and 3750 per interval. Manual says that if you live in dusty conditions. I live in Las Vegas, not harsh maybe by heat but thats it. The manual does not mention Nevada as harsh conditions. HE DIDN'T EVEN REQUEST THAT I BRING IN THE VELOSTER.. HE JUST MADE AN ASSUMPTION... HORRIBLE SERVICE PERSON. As far as I'm concerned.. i'm done with this dealership. Will be getting rid of the Velosters ASAP. Should have stuck with Toyota or Honda. Incidentally, the Veloster with the problems has 12,600 miles…. I fully intended to legal up on this one…. Hyundai already lost a class action suit regarding MPG. The service department will deny this vehimentally. I don't know what happened in the last couple years, but this dealership has become terrible. Since my original purchase at Centennial, I have bought from Towbin Fiat and Autonation Honda with no issues or pressure... Lastly, if you bought a Hyundai, prior to the lawsuit, the brand image has now suffered as well as your resale value. Think carefully about a Hyundai purchase and skip this dealership entirely.... More
Sold vehicle under false pretenses! Make sure you DO your research before going to this dealership. If you go to their website and search new vehicles (centennialhyundailasvega…) and Make sure you DO your research before going to this dealership. If you go to their website and search new vehicles (centennialhyundailasvega…) and you see a car you like, print the page and take note of the stock number which is the last 6 digits of the VIN number of the car for sale. This dealership was about to charge me $6000 over the advertised price, they claimed it was not false advertising but an error, which I quickly called them out on, leading them to sell me the vehicle for $900 above advertised price because the car had an aftermarket navigation system installed. I requested they find me the same vehicle with stock radio, but they said they could not find so I had to purchase the vehicle with the navigation system, which I completely regret!!! They sold me the vehicle with an aftermarket navigation system which was added on for a prior potential buyer but something fell through and the cost of the navigation system was passed on to me. Not only is the aftermarket navigation system horrible (UNVAI X5) but they didn't even show me how it worked or even provide me with a manual. This horrible UNAVI system which was installed by a third party per request of the dealership is called UNAVI X5 and if they try to sell you a vehicle with that system stay away because it has so many issues that I had to take my 2014 vehicle for service 4 times in less than one month because of it. After 4 service trips to get the navigation system fixed they told me that all the issues I was having was just the way the system worked. The issues consisted of the following; it takes 20 seconds for the navigation to load once you start the vehicle, then if you want to reverse within the 20 seconds the backup camera does not work, then after the system has loaded you have to have the system under the "radio" setting because if its on any other mode (i.e. home screen, clock, video, etc...) the backup camera will not show on your screen, then if you have the navi system in the "radio" setting it does not have a clock so you have to flip back and forth between settings in order to know what time it is or what's playing on the radio which is a huge hassle. So after I discovered how horrible this system was, I asked them if I can get the stock radio placed back on. They said they could but would not reimburse me the money I had to pay for it. So the only way I can have a working system is to go to a stock radio with no navigation but I paid for a vehicle with navigation. Which is completely ironic how they didn't want to sell me a vehicle with a navigation system for the price of one without it. The vehicle is great but this aftermarket system that was not explained to me is the whole problem and all I'm asking for is to be reimbursed for having to pay for it. I contacted the General Manager for about a week and left a couple of voicemails and no calls were ever returned. I am now having to deal with Hyundai Corporate and will be filing a complaint with the BBB. This sleazy dealership is very happy to take money from you but when they know they messed up they will not return any money. The service department supervisor was nice but said that the aftermarket system has nothing to do with Hyundai and they cannot reimburse me my money. With the system being aftermarket my 10 year bumper to bumper warranty I purchased will not cover it so if I don't switch back to a stock radio and this system craps out in a year or so I'm completely screwed. STAY AWAY from this dealership or if you must purchase from them DO NOT get any vehicle with aftermarket stuff. Also, make sure you read you read the numbers on the contract because I think I might have got charged twice for this navigation system because there's a line that says aftermarket and a price plus the vehicle price which included the system, but they told me it was the cost of the warranty which I'm not to sure is the case. I don't trust Centennial Hyundai and I can tell you from experience don't deal with my hassle and go somewhere else. More