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Centennial Hyundai
Las Vegas, NV
1,785 Reviews
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Showing 1,785 reviews
January 13, 2014
Hi. I do not usually take the time out of my day to write a review about a certain salesman, but I am today. The reason why is because I met this wonderful salesman, by the name of Rick Walker. I do not part a review about a certain salesman, but I am today. The reason why is because I met this wonderful salesman, by the name of Rick Walker. I do not particularly care for salesmen in general, but if there were more like Rick Walker, salesmen probably wouldn't get such a bad name. Unfortunately I had to look for another car, as mine was totalled in a car accident. I happen to be in my bank; "Wells Fargo", off of Rancho Drive, and asked if anyone knew of a good place to start looking for a new vehicle. The bank manager, Mrs. Walker and her fellow co-worker; Riko,recommended Rick Walker at "Centennial Hyundai". I was not looking for a particular car, I just wanted a nice one, with a good... price tag along with it. I was not looking for a Hyundai at all, but once I got there, and asked for Rick Walker, who came out immediately, introduced me to a few models of Hyundai's. I liked the "Sonata" right away, it was actually on the showroom floor. Last '2013 Hyundai "Sonata" in the nice silver color I liked, as the new '2014 Hyundai's were coming in. I liked the Hyundai "Sonata" special edition, but after debating it for awhile, I decided to check out the regular Hyundai "Sonata". More in my price range. Mr. Walker is a very kind man, older gentleman, and I mean gentleman, with gray hair, and because of his handicap walked a little slower, but not much. I explained what I was looking for, and what I would like, at the price I wanted to spend. I am also handicapped so I did not want to go looking all over town for a nice car. I saw the nice car on their showroom floor. After several hours of wheeling and dealing, and about a case of free water, I got the deal I could not pass up. Mr. Walker went out of his way to get me the price I was looking for, for the car I wanted. He was such a great man I stayed to listen to what he could offer me, and it had to be a great deal or I was out of there. I got the best deal I could have possibly even thought I could get. Better than I ever expected. I did buy the car from Rick Walker, and I do not think any other salesman could have done what he had done for me. The hours he spent with us, and... he would not have been a bit upset had I decided I did not want the car. There was no pressure at all. I liked that very much. I am now a proud owner of a new '2013 Hyundai "Sonata", and it is a pretty car indeed. the deal he gave me was the bomb! I could not leave without it. I had to have it by then. If you ever need, or want, a GREAT salesman, please look up Mr. Rick Walker, as he was the best by far! If you mention my name; "Dora" sent you, I even get $100.00 cash! Please mention me if you go in. Please see Rick Walker, as he will go out of his way to get you the best deal possible, with no pressure. I thank you for your time reading this long review. Sincerely, Dora More
by DoraZapel
Employees Worked With
William "BB" Bussey, Ricky Walker
November 26, 2013
We honestly went in for a recall on my car. While we waited we looked at the new cars in the showroom. We liked the Hyndai Elantra and with all the great features and the price we turned in our car for waited we looked at the new cars in the showroom. We liked the Hyndai Elantra and with all the great features and the price we turned in our car for a new one. Rick was the best! Very professional, friendly and very helpful. He gave us a complete description of the features on the car and even helped us transfer our belongings to the new car and set up our iPhones with the car's bluetooth. We love our new car! We had a great experience and will definetely recommend Centennial Hyundai to anyone. THANKS RICK! GOD BLESS. More
by sonalipr50
Employees Worked With
Ricky Walker
October 17, 2013
Salesman Amos Maly lied about the vehicle we leased. He stated it had AWD, when it didn't. We had clearly indicated we wanted AWD and found out on a Forest Service road that this Tucson didn't. Upon goin stated it had AWD, when it didn't. We had clearly indicated we wanted AWD and found out on a Forest Service road that this Tucson didn't. Upon going back to the dealership my wife went in ahead and I waited for a minute. When I started to go in I encountered a manager named Donnie. Now, I am a 67 year old, 100% disabled Vietnam Vet, I am already completely upset, and my encounter with this manager immediately triggered a PTSD attack. After trying to calm down I finally made it to the GMs office where I met Chance Slingerland and Marcus Miller. Donnie was already accusing me of fabricating my whole experience when Marcus asked him to leave. I needed to leave the office, too, and asked for business cards. Both men denied my request and physically covered a stack of business cards on the desk like petulant school kids. So I'm sitting out front in my car (I didn't want) and Donnie (sp) comes out for a smoke break and starts swearing at me. I open my car door and he pointed his cigarette at my disabled veteran license plate, laughs, and tells me 'what a stupid old *&&^$$ vet for even getting a car from them and I #(*&*)*& deserved what I got. Meanwhile Mr. Miller comes out and motions for him to be quiet. My wife comes out of the dealership with the statement that 'their salesman lied' and a promise that they'll find an AWD vehicle for us 'in our price range'. To date we have received no calls and phone calls to Mr. Miller are never returned. I love Hyundais and we traded in an 07 Tucson with AWD that my wife and I absolutely loved and enjoyed going off-road with immensely. We were eager, willing buyers of an AWD but, instead, were lied to and forced to take a lesser vehicle. Then I was disrespected by a member of their management team for my service to my country. I will never deal with this dealership again. More
by Woomer
Employees Worked With
Marcus Miller, "Donnie", and Amos Maly
October 11, 2013
Rick Walker made the buying experience very simple, he is a very polite gentleman.....& knows his product!......Perhaps a different salesman would have made this different.....Great Guy, nice dealer, wonderf a very polite gentleman.....& knows his product!......Perhaps a different salesman would have made this different.....Great Guy, nice dealer, wonderful car!....Jeff & Debra Gold More
by jefndeb
Employees Worked With
Ricky Walker
July 15, 2013
Last month, my wife had a flat tire in her Veloster. The Veloster does not have a spare, just a pump. We had to have the car towed to Centennial Hyundai to have them check the tire. I had a extra tire for Veloster does not have a spare, just a pump. We had to have the car towed to Centennial Hyundai to have them check the tire. I had a extra tire for the vehicle so I put it in the hatch. The tire that I had, came off of my Veloster when I scraped the side of it and Corey at Centennial Hyundai said it was no good and dangerous. This happened approximately a year ago. I put that tire inside of my wifes hatch prior to the car being towed. The following day, Centennial called and said her tire had a nail in it and it was no good. I TOLD THEM 3 TIMES TO SAVE THE TIRE AS I WANTED TO INSPECT IT. After trying to sell me a tire for upwards of $225., I asked them if they noticed that there was a spare in the hatch and they could use it if it was safe and acceptable. They called me later in the afternoon and told me that there were no issues whatsoever with the spare and it had been mounted and balanced. I thanked them and told them that I would be there in a couple days to pick the car up since we were in Phoenix. Again, I reminded them to SAVE THE OLD TIRE. When I went to pickup the car, there was no tire in the back and Corey had no idea where it was. It was probably trashed as he stated. I was upset to say the least. I went to see Chance, the general manager. I talked to him about Corey in general. I have had multiple problems with this service guy. He told me previously that nothing was wrong with my radio and I need to reset it. I do this all the time and my ipod still doesn't work right and the numbers don't line up on the screen. But that will be for another review. Back to Chance.... first I explained about the tire. He apologized and agreed that the tire was probably thrown out. He promised to reimburse me for the tire as there was nothing wrong with it, since I paid over 200. to replace a tire that had nothing wrong with it. I then told him about the radio, and he told me that they would order another radio for me. Several weeks have passed. No calls, No check, No radio, Nothing! Previously, I have dealt with Skip and Dave Shakely and have had no problems. Skip is a standup guy and if there is an issue, he takes care of it. Unfortunately, they are no longer at the Centennial location. For future, I'll drive 20 miles away and go to Sahara. If either Veloster needs service, I will no longer go to the Centennial location. More
by airics
Employees Worked With
Corey, Chance (GM)
April 10, 2013
I purchased a new 2013 Hyundai Sonata from Rick Walker of Centennial Hyundai. At the time of my purchase my previous car was nearing the end and maintenance bills were adding up quickly. I went to Centenni Centennial Hyundai. At the time of my purchase my previous car was nearing the end and maintenance bills were adding up quickly. I went to Centennial Hyundai because they had a special lease program for the 2013 Sonata. I was only curious if I would qualify for a lease. Yet Rick Walker and the Hyundai team made me feel at home, answered all my questions about the 2013 Sonata and determined I was eligible for the special lease. Yet I was not ready to purchase the car, but Rick and the team helped me to get comfortable with the purchase decision and helped me to realize I was ready to lease a new car. Since that important decision I've learned that all the things Rick and the team told me are true about my new Sonata. I've had the car serviced twice for routine maintenance and the service team is very good/very attentive. With this review I can state that my decision to lease the 2013 Sonata was a good one thanks to the great team at Centennial Hyundai. Thank you to everyone there, especially Rick Walker who even today remains very concerned that I am happy with the 2013 Sonata. More
by rr58
Employees Worked With
Ricky Walker
February 15, 2013
Todd is the finest of gentlemen. He made the purchase of our new Azera a most pleasant one. A fine example to the rest of your sales force with regard to treating a customer with respect and courtesy. We wi our new Azera a most pleasant one. A fine example to the rest of your sales force with regard to treating a customer with respect and courtesy. We will certainly recommend any of our family or friends contact Todd when they are considering purchasing an auto. More
by RKinLV
February 09, 2013
My name is Ron and I had a great experience at Planet Hyundai Centennial. I saw a vehicle on the internet that I was interested in at their dealership. I Called to make a appointment to see the vehicle. Hyundai Centennial. I saw a vehicle on the internet that I was interested in at their dealership. I Called to make a appointment to see the vehicle. I was there less then two hours before I was driving off with my new Truck. The staff is very friendly, and helpful. I would recommend this dealership to anyone who wants fast and friendly service. More
by jamesjones
Employees Worked With
William "BB" Bussey
February 09, 2013
After visiting another dealer in the area,I went to Planet Hyundai Centennial. Tod was very professional, as I had already had my financing set up with capital one. He greeted me at the sales lot and w Planet Hyundai Centennial. Tod was very professional, as I had already had my financing set up with capital one. He greeted me at the sales lot and we took a test drive in the exact car I wanted. Back at the dealer ship he worked with the sales managers and finance dept. to get me exactly what I wanted for my trade, and a MUCH better deal with financing. Even though I was honest with Tod during the test drive that ( I wanted this car but there would be a lot of obstacle's with credit and such) he was still very optimistic and treated me with the up most respect. The entire staff (Tod, Sales manager, and the financing guys) were great. I picked up my car the following morning and LOVE IT! More
by Shatley74
