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Centennial Hyundai - Service Center

4.9

284 Lifetime Service Reviews

6200 Centennial Center Blvd, Las Vegas, Nevada 89149

284 Reviews of Centennial Hyundai - Service Center

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November 23, 2019

"Where do I begin to start, from the moment I walked in..."

- Nancy.wright92

Where do I begin to start, from the moment I walked in that service door I was greeted and taken care of like family. Becky took me in and listened to each concern I had and made sure everything was going to be taken care of. She found out what was the issue and told me I was covered. She saved me so much money! The only thing I had to do was to leave my car for the next day which I kinda hesitated to do because I needed my car for work. She told me she could have it done by the morning but would definitely give me a call if things did not get done on time, so I left my car. The next morning I received a call from her and told me it will be a close call, she said she would give me a call back in an hour. An hour later she would give me a call to tell me my car was all done and all my car issues were all fixed, So I told her I would head out on an Uber, when she stopped me and said “not necessary I’ll have the shuttle pick you up”. Before I knew it the shuttle was outside my house ready to take me to the dealership. As soon as I got there she made it a priority to get me my car keys so that I’m could make it into work on time. I could not thank her enough for her excellent customer Service and compassion. I was so grateful about the whole situation that I decide to buy warranty which of course Becky pointed me to the right person to talk to about that. They have definitely gained a loyal customer now thanks to Becky! Thank You!

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Yes
Employees Worked With
Other Employees : Ryan
November 22, 2019

"Bryan in Service always takes excellent care of my..."

- taztown

Bryan in Service always takes excellent care of my vehicle. Very professional and keeps me updated on the progress of my repair. Car is returned washed and ready

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Yes
Employees Worked With
November 09, 2019

"Becky was really helpful during the process of the..."

- Brian805

Becky was really helpful during the process of the repairs on my car. She was even able to get me in to a rental vehicle the next morning. I really appreciate all that she has done. Most important was keeping me posted on the repairs. Thank you Becky !

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Yes
Employees Worked With
August 14, 2019

"Great experience "

- Eeyore1$

Mel was great. Her was very knowledgeable about the vehicle and very friendly. He answered all of our questions and if he didn’t know or wasn’t sure he found out and let us know right away. I would recommend him to anyone to make a car purchase. He made the car buying experience very pleasant.

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Yes
Employees Worked With
July 17, 2019

"I’m a Fan"

- Taz

The latch lock on my Tuscan broke. I never dreamed that bumper-to-bumper meant bumper-to-bumper. I called to find out the cost and was connected to Becky who informed me it was under warranty. Seriously? A door latch was under warranty? I made an appointment. Becky took me the minute I walked in the door and took control of the process and had me out the door in the time estimated with no charge. I’m a Hyundai fan. I’ll never buy another brand. Best car service ever.

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Yes
Employees Worked With
Becky
April 05, 2019

"What a Relief!"

- Ivywins

My vehicle was not running properly and it seemed serious, but when Rebecca gave me the diagnosis I think she was more excited than I was that the issue would be resolved within the hour! What a relief! My “Lil Red” was repaired and courtesy-washed and I remain impressed with customer service excellence from everyone that I encountered.

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Yes
Employees Worked With
Rebecca
March 14, 2019

"Becky is the best! "

- Arielsmom

I went in for my first oil change. I’ve been in for service before, Becky always makes it a smooth operation. She’s always very respectful of my time and so pleasant.

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Yes
Employees Worked With
Becky
February 13, 2019

"Service experience"

- 909_trauma

Great service, timely and professional. Would recommend to any other Hyundai owner in the NW. Great department with excellent communication on all fronts. Will be back again.

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Employees Worked With
February 05, 2019

"Always great, friendly, professional service."

- Robin99

Took my Elantra in for its second oil change and couldn't be happier. I was greeted immediately and my vehicle was processed and taken back for service before I was finished at the counter. Rebecca Birnbaum was super friendly and very knowledgeable. I was going to get my tires rotated, but she told me it wasn't necessary this visit and saved me some money. She personally handled my check out and I was on my way in about 90 minutes. I'm always happy with the service at Centennial Hyundai. Thanks again, and see you next oil change.

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Yes
Employees Worked With
Rebecca Birnbaum
February 05, 2019

"Check Engine Light - Turbo Charger"

- William Hale

After check engine light came on, called my service advisor, Bryan Zasloff. Delivered car to dealer service for diagnostic check which revealed issue with turbo charger. Issue was resolved and covered under warranty. Car is running great! Once again, Bryan ensured everything was handled professionally and smoothly. As I have written many times in the past, Bryan's outstanding customer service is unmatched and truthfully, he keeps my wife and I in our two Hyundai vehicles. Thank you Bryan!

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Yes
Employees Worked With
Bryan Zasloff, Service Advisor
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