Where do I begin to start, from the moment I walked in that service door I was greeted and taken care of like family. Becky took me in and listened to each concern I had and made sure everything was going to be taken care of. She found out what was the issue and told me I was covered. She saved me so much money! The only thing I had to do was to leave my car for the next day which I kinda hesitated to do because I needed my car for work. She told me she could have it done by the morning but would definitely give me a call if things did not get done on time, so I left my car. The next morning I received a call from her and told me it will be a close call, she said she would give me a call back in an hour. An hour later she would give me a call to tell me my car was all done and all my car issues were all fixed, So I told her I would head out on an Uber, when she stopped me and said “not necessary I’ll have the shuttle pick you up”. Before I knew it the shuttle was outside my house ready to take me to the dealership. As soon as I got there she made it a priority to get me my car keys so that I’m could make it into work on time. I could not thank her enough for her excellent customer Service and compassion. I was so grateful about the whole situation that I decide to buy warranty which of course Becky pointed me to the right person to talk to about that. They have definitely gained a loyal customer now thanks to Becky! Thank You!