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Central Chrysler Jeep Dodge RAM Fiat of Norwood
Norwood, MA
2,763 Reviews
We know what our customers want, and we provide it to them on a daily basis in Norwood, MA. You want a huge selection, with wonderful automotive service, and excellent customer service. Central Jeep Chrysler Dodge RAM of Norwood is here to provide you with all of that and more. We do not believe in resting on any of our accomplishments. We are always trying to improve and to be the best dealership in the Boston area. Our professional sales staff is here to support you and help you. You are their number one priority, not the sale.
A dealership, much like a car, can only be as good as the sum of it’s parts. It all starts with our team of knowledgeable car people who are always eager to help and assist you with anything that you may need. They are like the glue that holds everything else together. They are the ones who will provide you with our amazing selection of new Dodge, Chrysler, Jeep, and Ram vehicles, and they are the ones who will guide you through our used and certified pre-owned vehicles. They will provide your Dodge, Chrysler, Jeep, or Ram with wonderful and essential service, and they will even be here for all your cosmetic repair needs with our body shop. When all those parts come together, it creates a truly amazing automotive experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,763 reviews
September 15, 2018
Good techs Techs solved problem and got me up and running. Happy w/ the service. They went above and beyond to get me a rental as well. Techs solved problem and got me up and running. Happy w/ the service. They went above and beyond to get me a rental as well. More
by www.RealtorMIkeMahoney.com
Verified CustomerEmployees Worked With
September 15, 2018
Great customer service It is fair to say that buying a car is the second most important investment after real state. Glad to say that Cental and John Levin provided the best It is fair to say that buying a car is the second most important investment after real state. Glad to say that Cental and John Levin provided the best service and price meeting our expectations. More
by abelgalman
Employees Worked With
September 14, 2018
Oil change It was a great experience. Can’t imagine taking my car anywhere else. It was quick and efficient. Thank you so much for all your help It was a great experience. Can’t imagine taking my car anywhere else. It was quick and efficient. Thank you so much for all your help More
by kerrynell
Employees Worked With
Other Employees :
Mark Weisman, Nathan Jolley, Gabe Luciano
September 14, 2018
Easy Peasy Jeep Buying Service Walking into this dealership is calming. There is a salesperson ready to greet you, however, not to overwhelm and hover over you. They actually know Walking into this dealership is calming. There is a salesperson ready to greet you, however, not to overwhelm and hover over you. They actually know the cars inside and out. Kind and understanding are the key words I think of when referring to employee. I came back to this dealership remembering the way I was treated and YES, they did not change. Tony is completely approachable with any question! More
by SM1991
Employees Worked With
Other Employees :
The sweet girl who helped with the faxing of my insurance and company and then quickly put on my plates,, love her!
September 14, 2018
Bad serice and bad attitudes Purchased my Jeep in Jan and in May the screen for the radio & back-up camera stopped working and went black. Brought it in and it was rebooted and be Purchased my Jeep in Jan and in May the screen for the radio & back-up camera stopped working and went black. Brought it in and it was rebooted and began working again. About 2 months later the back-up camera stopped working again. I called to schedule a service apt and was told it would be 2 weeks out- I asked if I could go to another dealer because I didn't want to wait so long. I was told that they preferred that I bring the car back to them because they had initially looked at it. I mentioned that I didn't really want to wait that long and the woman on the phone said, "why? just because you can't use your back-up camera?!" I explained that wasn't the point- it was that I had brought it in before and the problem was still not fully fixed. Although, I did make the appointment and when I went in to drop off the car 2 weeks later, I was not in the system and my appointment had not been made. I had the confirmation email and they took my car right away and provided me with a loaner. I asked for a status call later in the day so that I could plan on if I had to come back and just know what was going on. After not hearing anything all day, I called and asked if I could have a status update and was told, "oh, the car hasn't even been looked at." I went back and just decided to pick up my car and take it elsewhere. Even when I went in to pick up my car, there was no concern or questions as to why I would be picking it up after receiving no service. They asked if "I was told the car was ready for pick-up?" and I said, "No, I was told the car wasn't even looked at and I want to pick it up." No one cared why or if I had issues considering I was leaving without work being done. While the service department at this facility is awful, I would like to mentioned that the original person that I originally worked with when I purchased my car, Mijie Andrade, was AWESOME. More
by DLamberty
Employees Worked With
Not Listed- Main problem with woman who answers the service phone line
September 13, 2018
Ryan Curran is a new sale associate at Central and there is no doubt he has a bright future ahead of him. Ryan has an upbeat personality and is very likable. He is a new sale associate at Central and there is no doubt he has a bright future ahead of him. Ryan has an upbeat personality and is very likable. He did a great job exicuting and negotiating our new vehicle purchase, a pleasant experience from start to finish. More
by e.vetrano
Employees Worked With
Justin, Ryan Curran
September 13, 2018
Fast and easy! Tony got right to the point and made this process so easy for us! We would definetly come back to see him again for our next lease! Tony got right to the point and made this process so easy for us! We would definetly come back to see him again for our next lease! More
by ariannamp
Employees Worked With
September 13, 2018
New JL Wrangler Lease Mark was excellent. Was able to get to an acceptable deal, after a few rounds - typical. Easy processing of the paperwork with Justin. Love our new J Mark was excellent. Was able to get to an acceptable deal, after a few rounds - typical. Easy processing of the paperwork with Justin. Love our new Jeep. More
by TODD
Employees Worked With
Mark Weisman
September 13, 2018
Great experience This is by far the best experience I’ve ever had getting my vehicle serviced. Lisa, my service advisor greeted me promptly, had a great attitude, comp This is by far the best experience I’ve ever had getting my vehicle serviced. Lisa, my service advisor greeted me promptly, had a great attitude, completed the paperwork quickly and communicated well throughout the entire process. More
by NMURPHY178
Employees Worked With
September 13, 2018
Treated Rudely I would recommend to family and friends to seek out another location for service. I have coverage for routine maintenance and oil changes. Had to wai I would recommend to family and friends to seek out another location for service. I have coverage for routine maintenance and oil changes. Had to wait 5 weeks for appointment. Also purchase 2 new jeeps at this dealership within a year, one for my son who is active duty Marine, he was home for a brief visit called to see if any last minute openings for a oil change was tx rudely by the same girl who booked the appointment for my other jeep. Thanks for your lack of support for our military. I will never purchase another automobile from CENTRAL CHRYSLER JEEP DODGE OF NORWOOD and will aggressively communicate to my military community your lack of service D.Sanchez LCDR USN More
by stansanc
Employees Worked With
I DON,T HAVE THE NAME OF THE EMPLOYEE
