Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Excellent Service The dealership is located at convenient location and it is easy to talk with service representative regarding any car issues. They patiently explained The dealership is located at convenient location and it is easy to talk with service representative regarding any car issues. They patiently explained me all the options and fixes for the car. Overall it has been a wonderful experience from me. More

Quick, easy and painless I went to Central in Norwood for a check engine light and water leak issue. The servisor advisor, Shawn, greeted me with the up most respect and court I went to Central in Norwood for a check engine light and water leak issue. The servisor advisor, Shawn, greeted me with the up most respect and courtesy, even though it was late in the day. He took time to explained how my aftermarket warranty will work for me and the worst case scenario if they don't. He kept me apdated through the whole process while my vehicle was in the dealership and that means a great deal for me. The automotive technician, Eli, is a great professional. When I have my vehicle serviced, many times I can noticed where the technician has worked on. But with Eli, I had to look deep see where he was working on. My vehicle was returned to me cleaned with no fingerprints or grease marks any where. I would recommend both Shawn and Eli to anyone. More

Excellent Service at a Great Dealer The service advisor Shawn was knowledgeable, polite, and courteous. The service team there will go out of their way to make sure you get the service t The service advisor Shawn was knowledgeable, polite, and courteous. The service team there will go out of their way to make sure you get the service that you deserve! More

Moderate Service took longer than I was told. I pulled up for service and no one was there to greet me. I had to leave my car and go inside to tell them I had Service took longer than I was told. I pulled up for service and no one was there to greet me. I had to leave my car and go inside to tell them I had an appointment. I went there during the weekearly morning because my “changr of oil is required” light was on and they turned me away. I had purchased and leased with Honda in the past and the service with Honda was always great I been discouraged with jeep service. More

Service was awesome Went for an oil change-recall and tire change. Got right in. They walked me over to the restaurant and I sat there for about an hour and then Lisa Went for an oil change-recall and tire change. Got right in. They walked me over to the restaurant and I sat there for about an hour and then Lisa texted me and Johannah got me out the door right away. Service with a smile. More

Just For Jeeps I would highly recommend Just For Jeeps. They know what the are doing. I love all the mods they did on my jeep. thank you guys. I would highly recommend Just For Jeeps. They know what the are doing. I love all the mods they did on my jeep. thank you guys. More

Busy Department The service department seems to be quite busy. I brought my van in for a coolant leak on a Wednesday. They indicated I would get it back by Friday. The service department seems to be quite busy. I brought my van in for a coolant leak on a Wednesday. They indicated I would get it back by Friday. They did not get around to looking at it until the next Monday. I got it back on Tuesday. Seven days to replace a water pump. More

Inspection Thank you But the car needs to fix the tires presures, it was very easy to do, and you guys didn’t do it! Thank you again Thank you But the car needs to fix the tires presures, it was very easy to do, and you guys didn’t do it! Thank you again More

Horrifying Extremely poor, did not meet any expectations, failed to deliver any service, even lost my keys when they failed to complete or even look at my car fo Extremely poor, did not meet any expectations, failed to deliver any service, even lost my keys when they failed to complete or even look at my car for several days after an appointment was made a week in advance. I paid for 3 days of rental for nothing. Horrifying example of service. More

Oil Change | Directional Issue This one one busy place. In order to get an appointment on the weekend - I would have had to wait several weeks. I accepted this and scheduled for This one one busy place. In order to get an appointment on the weekend - I would have had to wait several weeks. I accepted this and scheduled for an earlier date, but a week day. Due to too many complications in my schedule, I called and asked (begged) for any available slot on the weekend and the woman on the phone found a slot for me. I was thrilled . However, when I arrived ... I was not listed on their schedule. I was still able to leave my vehicle for an oil change and an issue I'm having with my directional. I was grateful they were able to still fit me in. I left it there and a few hours passed and I got the call that the car (Renegade) was ready for pick up - however, they could not seem to track down the issue with the directional. They ran diagnostics but nothing seemed to be showing up and there were not successful in recreating the issue at the shop. The issue continues. Lisa was very pleasant and throughly explained everything to me. I truly appreciated her help, clarity and patience. More