Central Florida Chrysler Jeep Dodge Ram

I contacted the deslership and a sales person (manuel garcia)contacted me about the vehicle i was interested in. Was very aware and i could have not asked for a better service from him showed me the car garcia)contacted me about the vehicle i was interested in. Was very aware and i could have not asked for a better service from him showed me the car and anwsered every question i had about it. 5 stars for his customer service. Gave it 4 stars because the car that i got did not have the original key only had a spare one. Even tho one of the managers told me they would find me the remote key never heard from the dealership any more. Other than that down side they dealership offer lifetime engine and transmission warrantee which i found to be great. If i had gotten my key i would have much more satisfied More

Great staff. Excellent service. Always willing to help the customer. I always receive excellent customer service. Eli is very knowledgeable and goes above and beyond to help the customers. I recommend C the customer. I always receive excellent customer service. Eli is very knowledgeable and goes above and beyond to help the customers. I recommend Central Florida Chrysler. More

Thank you Anthony Idiaquez for working with us and supporting us to achieve in getting our dream car. We were very grateful for the calm and respectful way that you treated us during all of the proced supporting us to achieve in getting our dream car. We were very grateful for the calm and respectful way that you treated us during all of the procedure. We are very happy to be part of the Jeep family and thankful to all of those who were part of our journey! More

My experience purchasing my Jeep was AMAZING!! It was a smooth transition and only took three days (one being a Sunday so really two). The sales rep was very patient with me and didn’t make me feel like I smooth transition and only took three days (one being a Sunday so really two). The sales rep was very patient with me and didn’t make me feel like I had to jump into such a big investment. To sum it up my experience was GREAT!!! While I wish I could say the same for service I can’t!!! Commodity Circle has the absolute WORST service department I’ve ever been too!!! I had to take my Jeep back because my Bluetooth wouldn’t connect. I went on 4/25 and was told that I needed a new radio and that it would be ordered. Ok fine. 2-3 weeks went by I never received a phone call or anything so I called them only to be told the radio hadn’t been order and that I needed to bring my Jeep in a second time for more testing. Ok. I returned on 5/23 the testing was supposedly and I was told that I needed an antenna and a cable. Ok fine. Yet again weeks go by and no one ever reach out to me!! I call and come to fund out the parts arrived, and we’re just sitting there. Go figure. I returned a third time and the issue still wasn’t fixed!!!!!!!!!! I was guaranteed this time that radio would be order. They were sure of it this time!!! Well things don’t change....weeks go by AGAIN no call so you got it I called!! At first they I was told a lie saying my radio was ordered on 4/25 but was back ordered. Hello at the time we were in June!! I’m a service writer myself back ordered warranty parts don’t take 2 months to arrive!!! After calling them out on the lie I was by Jason he would get with Sean the next morning figure out what happened and he’d call me back. We all know I never got that call so yes I ended up calling back. Only to hear this sad sop story from Jason about how he was sorry they dropped the ball twice no correction three times and that he’d make it better and get it corrected for me when I return on the 11th!! My fingers are not crossed as I am currently preparing to take this to the next level!!! For 3 months I worked with Sean Mock and now the service manager Jason trying to get a xxxx Bluetooth connection established. 3 xxxxING MONTHS!!! People if you can get service from somewhere else do so PLEASE!!! These ppl are a complete joke!!!! If you have to come here please get back into your vehicle if you have to deal with Sean and possibly Jason!!! They aren’t even worth the headache or the xxxxxxxx!!! I feel like at this point this is definitely a corporate matter. I would NOT recommend the service department on Commodity Circle in Orlando, FL under no circumstances!!! More

Eli is a professional and always goes out of his way to help me no matter what. Keeps me updated on progress and is very knowledgeable on technical service issues. help me no matter what. Keeps me updated on progress and is very knowledgeable on technical service issues. More

One of the worst dealerships I have ever worked with. Finance department were total liars. Overcharged me on my loan...they suck. Overcharged my loan by .30 basis points. My bank could have done this loa Finance department were total liars. Overcharged me on my loan...they suck. Overcharged my loan by .30 basis points. My bank could have done this loan cheaper. They wanted to keep the loan, keep the Gap and keep the extended warranty in house. Not what was good for me. Then in the end they sold my loan to another bank that I worked with before but they didn’t offer it to me at the time of the sale. Total liars, buy somewhere else More

It took forever to have my car fixed.service department needs a lot improvement in communication. In 3 weeks service never called me to update me about my car. needs a lot improvement in communication. In 3 weeks service never called me to update me about my car. More

The two people i have talked with in the service department have always kept me in the loop and are very courteous. They also have really nice personalities and listen to me when I tell them I’m hav department have always kept me in the loop and are very courteous. They also have really nice personalities and listen to me when I tell them I’m having issues with my car. More

Buen servicio y atencion Al cliente. Se me hizo revision de mi vehiculo y me aconsejaron en Todo momento cuales eran Las mejores formas de mantenerlo de mi vehiculo y me aconsejaron en Todo momento cuales eran Las mejores formas de mantenerlo More

Experienced great customer service ever, attention to details human touch, followed COVID 19 protocol noticed clean up sanitized all the areas, job well done! I will continue using their services details human touch, followed COVID 19 protocol noticed clean up sanitized all the areas, job well done! I will continue using their services More