Central Florida Chrysler Jeep Dodge Ram
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:30 AM - 7:30 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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stay away from this car dealership I had the opportunity to visit this dealer because I wanted to buy two cars. With the first car I had no problem with the service since it was a lease I had the opportunity to visit this dealer because I wanted to buy two cars. With the first car I had no problem with the service since it was a lease. But on the second car, they promised me a payment with a rate and amount of specific payments that they did not honor. During the whole process of the second car, they only told me that they were going to give me the amount I had asked for, but I would have never imagined that they would change the amount of payments and the rate, for which we had previously agreed upon. When I arrived at the finance office to sign the deal Mr. Jaime Gundersen of finance did not wait for us to sit down and started at once offering the extended warranty plans and other things. He never mentioned the amount to pay, or anything else. I had to tell him to please tell me the amount, which was in the range that had been mentioned, but only a bit little higher. After we reached an agreement, we proceeded with the signing of everything else, for those who do not know now It shows on a large screen that is on the desk where you do not see the numbers that matter most, you only see the part where you sign. Mr Jaime only told me, sign here and signs there and that’s what I did. Well the next day when I reviewed the contract I realized that they changed the amount of payments and they gave me a super high interest rate. I went back to them and spoke with Mr. Jaime, the only thing that he said to me was that he was not obligated by law to tell me what is in the contract and that it was my fault and that he could not give me the interest that we had agreed was the same as another bank in the area. He went back into his office and it did not come out. I finally had to go to another bank for refinancing, who were straightforward with me without having to be begging and having a bad time without need while having an excellent credit . I went back to the dealer to explain that the bank agreed and that I wanted to give him a check but he told me that we could no longer cancel the current contract. It may be that I have some fault for not having checked the contract, but if you want to be honest and clear in business, you must explain in detail and not be silent to see if the client falls for it. I hope that whoever reads this tries to go to another dealer or makes sure you get all the numbers long before you go to sit down with Jaime and when you get there make sure the numbers are the same. More
Bad experience When people buy a new car this experience must be great but in my case have been the opposite. They gave me an ammount for my car in trade an then oth When people buy a new car this experience must be great but in my case have been the opposite. They gave me an ammount for my car in trade an then other ammount was put in the contract. The financist promised me that I would correspond with the lack of services and it turns out that he resigned and the dealer changed ownership. Even they putted in my contract usseles and unnecessary coverages and I requested refund and every people in the dealer told me differents things coming to suggest that I hire a lawyer to sue the previous owners because the new owners could not be held responsible for my reimbursements. Anyway, for me it was a bad experience. More
Excelente service and always y felt taken care about my issu I had a claim to my service insurance and Ray fro Chrysler took care and followed up every step of my problem with the vehicule I had a claim to my service insurance and Ray fro Chrysler took care and followed up every step of my problem with the vehicule More
Very friendly and impressive sales team! Stopped here at a whim on a Sunday to look at a 16 Scat Pack Charger that they had on the lot. We had to be in Titusville in the next few hours, so we Stopped here at a whim on a Sunday to look at a 16 Scat Pack Charger that they had on the lot. We had to be in Titusville in the next few hours, so we were on a tight schedule. After deciding to buy the car, I told the salesman that they had exactly 2 1/2 hours to finish the deal and to have keys in my hand or I would have to leave. Adil made it happen and we were on our way in under 2 hours. Great job to all, very pleasant experience all around. More
Love my new Pacifica! We had a great experience, would recommend this dealership to our friends. We went in being very specific with what we were looking for and what we we We had a great experience, would recommend this dealership to our friends. We went in being very specific with what we were looking for and what we were willing to pay. Eldar was very patient and treated us very well. More
Great dealership Dealership has a huge selection of vehicles to choose from. Salesman Angel Velazquez went out of his way to accommodate my needs He was able to mee Dealership has a huge selection of vehicles to choose from. Salesman Angel Velazquez went out of his way to accommodate my needs He was able to meet my price and type of vehicle that I wanted Very professional. More
GREAT, SIMPLE, pick your car and GO Dealer. Would have given it 5 STARS if it hadn’t been for the financial manager who was VERY unprofessional. WESTLY was great. Would go again. Would have given it 5 STARS if it hadn’t been for the financial manager who was VERY unprofessional. WESTLY was great. Would go again. More
Great service by Richard Romero. He was very professional The location was very clean. And the staff was very helpful. Mr. Romero always was able to help me . He always gave me information about my car The location was very clean. And the staff was very helpful. Mr. Romero always was able to help me . He always gave me information about my car. AA+++ More
Air conditioner malfunction I bought my brand new car in this dealer, and it came with a scratch on a plastic piece that covers the back seatbelt. I made several requests in the I bought my brand new car in this dealer, and it came with a scratch on a plastic piece that covers the back seatbelt. I made several requests in the last two years to have this piece replaced and it was never done. On every oil change service I revisited the matter and I was repeatedly informed that there was no registered complain about the scratched piece. Another frustrating aspect Is that in the beginning and for a couple of times I had my car returned washed. Not anymore and for some time now. For the last four times my car was returned not only dirty, but left with a plastic cover on my seat and paper on the floor mat. More
Needed Show me exactly what I wantrd The two guys that helped The only criticism I have is I would have liked a little more help on understanding the new tru Show me exactly what I wantrd The two guys that helped The only criticism I have is I would have liked a little more help on understanding the new truck More