Central Florida Chrysler Jeep Dodge Ram

Service department:My name is Ricardo I’m a current Service department: My name is Ricardo I’m a current Central Florida Chrysler Jeep client. I’ve always experienced good customer service from the se Service department: My name is Ricardo I’m a current Central Florida Chrysler Jeep client. I’ve always experienced good customer service from the service and sales department, however the last visit was very disappointing I came to do an oil change and to fix a flat tire that I purchased there a year ago. I left the dealer with the flat tire because according to the service person he has to send paper work to get to get approval for replacement. I’ve been in contact with him via phone and also text several times and I’m still waiting for approval. I’m driving my car with a screw in the tire for about two weeks. I’m waiting to get this issue resolved as soon as possible. More

They spent 3 hours changing the oil for my car, they did not get me updated about the waiting time. Waiting time was too long. not get me updated about the waiting time. Waiting time was too long. More

Never again. For the second time I got scammed at this dealer. The truck price was $44,603 and when I left it was $47,500. Because the coronavírus I stayed outside and they took advantage of that and cha dealer. The truck price was $44,603 and when I left it was $47,500. Because the coronavírus I stayed outside and they took advantage of that and changed the numbers on the final agreement. I triied to complain that same day but they kept stalling and finally the manager said it had been too many days past the sale. More

Shaun was fantastic .Took my car in right away I wasn't to happy cause my car only has 200 miles on it .He explained what the problem was and got it corrected Great job Shaun I am tell my friends about my to happy cause my car only has 200 miles on it .He explained what the problem was and got it corrected Great job Shaun I am tell my friends about my experience with your dealership.Great job Shaun More

I went on Thursday to have a fault checked on the car that only has 3 months of use and the review lasted 3 hours and nothing was repaired because they did not have the replacement, I had to go the next that only has 3 months of use and the review lasted 3 hours and nothing was repaired because they did not have the replacement, I had to go the next day to have the repair done. lasted 3 hours or more More

I like the way y’all operate no real high pressure with the attitude of let’s see if we can work a deal on if we can’t we can’t and continuing to work towards a deal working towards getting me the customer the attitude of let’s see if we can work a deal on if we can’t we can’t and continuing to work towards a deal working towards getting me the customer what I wanted as far as payments and having a nice vehicle that was exactly what I was looking for and was in excellent shape y’all did a great job I’ll have no problem referring out to other peopleAnd there was another sales rep from the office where they try to put a deal together and I don’t remember his name but he was also excellent and working with me I didn’t wanna leave him out so whoever he was I would give him five stars More

I was taken care of as soon ad I arrived. Very friendly techs will continue taking my car there thank you very much. Happy Customer. techs will continue taking my car there thank you very much. Happy Customer. More

Quick and easy process. But a lack of communication. I didn’t even find out my payment until the last step of the buying process. Once I bought the car I was emailed several times asking if I had any ques didn’t even find out my payment until the last step of the buying process. Once I bought the car I was emailed several times asking if I had any questions. But when I actually did I never heard back from anyone. More

Was not happy with my last service due to lack of communication. I had to follow up with the service agent a few times. Did not received any paperwork on my vehicle upon leaving and I also asked for communication. I had to follow up with the service agent a few times. Did not received any paperwork on my vehicle upon leaving and I also asked for an estimate about getting something fixed and never heard anything about that as well. More

Great service every time I visit. Speedy service I always do my services with Justin. I would never go anywhere else or any other advisor do my services with Justin. I would never go anywhere else or any other advisor More