Central Florida Chrysler Jeep Dodge Ram

Poor customer service I’m getting increasingly frustrated with your establishment. First, I wanted to speak to a salesperson via email and fine tune the details of my purch I’m getting increasingly frustrated with your establishment. First, I wanted to speak to a salesperson via email and fine tune the details of my purchase before coming in to the dealership. So I email back and forth with Jason, who will not give me any details or numbers until I come in. I tell him I don’t want to because of the shelter in place order. I’m not coming in unless I have a deal. Most dealerships are even bringing the test drive right to your driveway. Not this place. He keeps emailing me begging me to come in and to apply online with their lenders, even though I had already secured a pre-approval with a bank. I took a step further and secured financing with my bank, but the check wouldn’t arrive until the next day. He still wanted me to come in, buy the car, and bring the check the next day. I told him no because I didn’t want to make two trips. I follow up the next day, and he tells me he’s off but someone would get in touch with me. No one did. I go to the dealership anyway because I had made an appointment for 5:15. I arrive, and apparently, I’m not in their system as an appointment. I’m given to Mieshia, who was the only shining light in this transaction. She was absolutely fantastic. However, Jason had told me that the dealership was doing everything they could to abide by the safety guidelines, etc. No one was 6 feet apart. No one wiped down the vehicle before I test drove it. It was a normal, business as usual day… except for the hand sanitizer at the front. I sit down with Mieshia and tell her about the car I’m interested in only to find out the Jeep was sold that day. No wonder Jason or anyone else got back with me. I also would like to add it was still on the website days after it was sold. Fast forward to the financing department. He was busy texting instead of working on my paperwork. Now I get a letter from my previous lender asking for the odometer reading on my trade-in. I have attempted to contact Jason, Westly (the sales manager), and the bot on your Facebook messenger to try and get the odometer reading. It’s been several days now. I don’t want to call. You should be able to return an email with a few numbers. This was my second purchase at this dealership, and I’m really disappointed. More

I really appreciate Eli and how he takes care of me Yesterday it was packed and the were understaffed so he Ubered me home so I didn’t have to wait at the dealership for hours. Yesterday it was packed and the were understaffed so he Ubered me home so I didn’t have to wait at the dealership for hours. More

The dealership had a really good and easy going vibe. The show room was amazing. The used car that I purchased was of great quality. All around great experience show room was amazing. The used car that I purchased was of great quality. All around great experience More

I left happy with my new 2020 Jeep Wrangler. They did what it took to earn my business and I was happy with the deal I got. Eldar finance manager was excellent and so was the salesman Adil. what it took to earn my business and I was happy with the deal I got. Eldar finance manager was excellent and so was the salesman Adil. More

Best place for Buy a Jeep , SUV , or Truck best Customers Personal and Vendors. I would like to see change my Ram for other new. Personal and Vendors. I would like to see change my Ram for other new. More

Thank you Gerald excellent customer services. Also Wesley sales Manager Mike from finance you guys made me feel as a family your guys are the Best!!! sales Manager Mike from finance you guys made me feel as a family your guys are the Best!!! More

Although advertised online and tv, the service technician asked for a coupon code. Which I thought was applied when booking online. Otherwise a pleasant experience. asked for a coupon code. Which I thought was applied when booking online. Otherwise a pleasant experience. More

Excellent 👍. Service department is always attentive to me. They suggest the proper maintenance items that will keep the Pacifica working properly. I appreciate that. Waiting room was comfortable. me. They suggest the proper maintenance items that will keep the Pacifica working properly. I appreciate that. Waiting room was comfortable. More

Very disappointed that one finance person did not honor the agreed price of the other. If you cannot trust a dealership to honor the agreed price. What’s the point? I do not recommend this dealership. the agreed price of the other. If you cannot trust a dealership to honor the agreed price. What’s the point? I do not recommend this dealership. More

Justin was very professional and informative. Made the visit very smooth and easy. Will come back for service in the future. Keep up the good work. visit very smooth and easy. Will come back for service in the future. Keep up the good work. More