Central Florida Chrysler Jeep Dodge Ram

Great Service I have been a customer since 2016. It's important to receive honest and straight forward service without been pressured. Always received courteous and I have been a customer since 2016. It's important to receive honest and straight forward service without been pressured. Always received courteous and professional service. More

Simple Process I was considering buying from a place such a Carvana so I could avoid dealing with a dealership but I gave it a chance because I was looking for a new I was considering buying from a place such a Carvana so I could avoid dealing with a dealership but I gave it a chance because I was looking for a new car as opposed to a used one. I am glad I made that decision. I think the salesperson really can make or break your experience. I already knew what car I wanted and was okay with the price I saw on the website for it so it was a fairly simple process. I was very pleased to have Gabriel as my sales associate. He was down to earth and not pushy. He also had a great understanding of the Jeep’s features and gave me a tutorial. Charlie the sales manager was also very nice and I felt comfortable working with him. Henson in finance educated me on the warranties and I never felt any pressure. I enjoyed working with everyone. More

FAST, Courteous Service Eli Lara explained the service that was to be performed and kept us updated on the progress and offered a shuttle service if we decided not to wait. Eli Lara explained the service that was to be performed and kept us updated on the progress and offered a shuttle service if we decided not to wait. More

Amazing This dealer have an great staff on the services area, so definitely I will back all the time for this store. I felt comfortable with their attention t This dealer have an great staff on the services area, so definitely I will back all the time for this store. I felt comfortable with their attention to me. More

Great Service Mark Greenwood was our Service Advisor. He was very informative and kept us up to par with updates on our vehicle.. Awesome Experience! I would highl Mark Greenwood was our Service Advisor. He was very informative and kept us up to par with updates on our vehicle.. Awesome Experience! I would highly recommend. Great facility free coffee. More

Excellent Experience The experience I had was not what I expected. I hadn’t been car shopping since 2007, when I bought my last vehicle from Central Florida Chrysler Jeep The experience I had was not what I expected. I hadn’t been car shopping since 2007, when I bought my last vehicle from Central Florida Chrysler Jeep Dodge Ram. I’d gone through a few personal setbacks last year, including 2 hospital visits, so I was not looking forward to the process, but I couldn’t wait. I started looking a few months ago, via Cargurus & several other apps, but I made my decision to start really making an effort a couple days before, because I received an invitation from Mr. Tidwell in the mail with a nice message. It made me think that due to my previous purchase, it may be a more pleasant experience...the Readers Digest version is that I was not disappointed. Although I never dealt with Javier, which was supposedly the person that I had emailed with, I was greeted by Lisa Houston- even though they were closing she treated us (my daughter, granddaughter & I) very well and was so patient while showing me the vehicle I had seen online...it was as if she had all day. After the test drive, Lisa even suggested another vehicle that I hadn’t seen online and let us test drive that one, too. The rest is really history, but the teamwork between Lisa & the finance rep, Roberto was the best experience. They worked with just us, for almost 2 1/2 hours after the dealership closed to arrange everything. We love our new vehicle & couldn’t be happier. Just go check it out, you won’t be disappointed ... More

True to their warranty Took my 2004 TJ to get fixed because of starting issues. They diagnosed it as a bad fuel pump, which I wouldn't have caught because it was new. Still Took my 2004 TJ to get fixed because of starting issues. They diagnosed it as a bad fuel pump, which I wouldn't have caught because it was new. Still had some issues with it after they got me a new fuel pump, so I took it back. They didn't ask any questions, and said they'd fix it under their warranry. Took care of the issue and I had it back the same day. They gave me a detailed report of everything they did each trip for my records. I'm much more likely to return because of the peace of mind their service offers over a private mechanic. I'd suggest these guys for a serious issue with the Jeep instead of playing "part darts" More

Team worked hard to meet commitment I had previously been in for my 120,000 mile scheduled servicing when I brought up the issue with my Air Conditioner not coming on immediately. It wa I had previously been in for my 120,000 mile scheduled servicing when I brought up the issue with my Air Conditioner not coming on immediately. It was determined that there was a servo issue and the Computer was holding the A/C through the diagnostics. A part was ordered but it required the dashboard to be removed, which is a minimum of an 8 hour activity. This was a month ago, Geo Merced walked me through the process but I needed to wait until I could find the funds. When I showed up the day after Memorial Day, Ray Lopez met me and we went over the complete history and the reason I was there. I was very impressed that all of the notes from Geo, and the technion, Luigi?, had been scanned and were available. I told Ray that I was prepared to hang around until the technion removed the dashboard in case there was an issue. Ray told me that I had been preapproved for a rental. The activity actually spanned two days so I was grateful. Ray and the Team did a great job, I am very impressed. More

2019 Ram 1500 We had a great experience, I really appreciated Eldar’s professionalism and patience with me. Everyone was great to work with, once we settled on the We had a great experience, I really appreciated Eldar’s professionalism and patience with me. Everyone was great to work with, once we settled on the truck I wanted, the process was very efficient. More