
Central Florida Chrysler Jeep Dodge Ram
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:30 AM - 7:30 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Excellent customer service. These guys did what the promised and on time. Good parts department and service department. I would recommed the to all my family members for any serv These guys did what the promised and on time. Good parts department and service department. I would recommed the to all my family members for any service needs. More
Quick, painless, and extremely easy to work with Everyone was extremely easy to work with. I live in Tampa and was interested in a used Alfa Romeo Stelvio they had for sale, but did not want to drive Everyone was extremely easy to work with. I live in Tampa and was interested in a used Alfa Romeo Stelvio they had for sale, but did not want to drive 2 hours out to Orlando unless we were able to make the numbers work. Edgar made this process extremely painless. I spoke with him in the morning and was able to drive home with my new car that same day! I also had a trade in that they gave me a very fair price on. Great customer service is hard to come by these days especially in this industry. No doubt in my mind that they will be the first ones I call when I am looking for another car. More
Great. I Had a battery/charging issue. The dealership really had great service.They got me right in and out. Good Timing without having an appointment. I Had a battery/charging issue. The dealership really had great service.They got me right in and out. Good Timing without having an appointment. More
MY FEELINGS DO COUNT. S REGRET AND MORE....WHY, My husband I decided to turn in our 2016 DODGE RAM KING CAB lease and least again since we were satisfied the very 1st tim S REGRET AND MORE....WHY, My husband I decided to turn in our 2016 DODGE RAM KING CAB lease and least again since we were satisfied the very 1st time. Our original sales person greeted us at that moment we felt very very comfortable but in the END is a whole nother story... I will say they work diligently to get us in another least. SAYING they were paying all our 1st lease Contract off. Which was only $2000 TO DO SO.... BUYER'S LEASE REGRET BIG time BIG BIG TIME. 1st WARNING flag it took THEM 4 days for them to get us into a NEW contract. 2nd WARNING FLAG the down payment went from one price to another priced. Why did we sign???? buyer's regret now. We went from a king cab to a quad cab which trust me does not ride the same OR IS AS nice. YES, yes we took it for a test drive and it felt good then but the proof is in the pudding when you start driving it even longer. Payment wise we added the extra contract for warrantee scratches tires the whole 9 yd sound like a good deal to us. Now we're paying almost $700.00 a month for a truck we are NOT NOT NOT NOT happy with. Every continuous bump kills my back YES I am disabled and our 1st truck never did that. I receive a phone call and ask if I'm satisfied. A BIG NO WAS MY REPLY. They asked us why and I explain To them how unhappy, That they had put us in the least truck that already had a recall on the brake pedal that was known to lock up. Or not engage properly. I told this to the finance officer when I went to them as soon as I found out about the recall. Mind you the only way we FOUND OUT about the recall is because we found a Defect in the Passenger seat. I explained to the finance person at that time that I felt it was a lemon that they Leased us of vehicle with a recall already on it and that we are not happy at all with this entire deal. HIS REPLY "THEY NEW NOTHING OF A RECALL". I may be wrong but I've always been told you can not sell a VEHICLE that HAS a recall with a safety issue. And honestly a brake pedal malfunctioning while driving stopping and going that may or may not engaged is an MAJORLY SAFETY ISSUE ... AT LEAST IN MY MIND AND MY FAMILY'S LIFE. Needless to say nothing was really accomplished by us talking to the Finance person. Well, today I receive a call from my salesperson Adele Who Some what politely inform me he got Call on the carpet at the meeting today. 3/13/2019 And then proceeded to tell me in his own a little raised voice that he felt offended and that he had done everything in his power to make us a good deal. I informed him how I felt how I could be paying for a brand new truck right now at that price and it being a king cab and I would have been a whole lot more happy. Trust me the conversation went on for a about 10 minutes him trying to convince me how I should feel even tell me he swears on His family members grave that he treated us good. And that he went out of his way for us. I informed him how I am feeling. BUT, WE FEEL LIKE WE GOT RIPPED OFF. He assured me he made no commission whatsoever on this deal in fact that the company lost money. And again and how I should be feeling Thankful. I DON'T FELL THANKFUL THAT FOR OVER A WEEK WE DROVE A TRUCK THAT THANK GOD DIDN'T, BUT, COULD HAVE MALFUNCTIONED...I am not happy. I will not be coming back. And I will not be recommending CENTRAL FLORIDA DEALERSHIPS..I am now in a lease completely DISSATISFIED WITH, FEELING RIPPED OFF BY, AND A TRUCK WE HATE. KNOWING COULD OF CAUSED US OUR LIFE. . How can they make us happy take the truck back and rip the contract up. And call it over done with and completed. But don't try to preach to me how I should feel when your survey asked. We know how we feel SHAFTED, RIPPED RIPPED RIPPED OFF. Completely dissatisfied The outcome of this entire LEASE...... BY THE WAY IS IT NOT THE SALESPERSONS JOB TO TELL YOU ABOUT A RECALL BEFORE YOU DRIVE IT OFF THE LOT??? I DO NOT FEEL SO TRUSTWORTHY ON THAT. MY LIFE IS WORTH MORE RESPECT. SOLUTION... FIX THE RECALL BEFORE WE DROVE IT OFF.. HEAR US WHEN WE FEEL UPSET. RESPECT HOW WE FELL. NOT, HOW YOU FEEL AND WE SOULD BE THANKFUL TO YOU... . MY FEELINGS COUNT TOO. WE ARE THE ONE WHO FEEL WE GOT THE SHAFT. NOT THE CARE... IF YOU DON'T WANT A TRUFULL ANSWER THEN DON'T ASK...LEARN FROM IT NOT TRY TO CONVINCE US HOW WE FEEL BUT, ASK HOW CAN WE MAKE IT RIGHT I UNDERSTAND YOU FEELINGS. I FELT I DID YOU RIGHT BUT, YOUR FEELINGS IS WHAT COUNTS LET'S FIX THIS ... THAT WOULD OF BEEN HOW IT SHOULD OF BEEN HANDLED... MY REPLY.. WOULD NOT OF BEEN THIS IF YOU ALL JUST WOULD OF HEARD ME AND EXCEPTED MY FEELINGS. MAKE IT RIGHT RIP MY CONTRACT UP.. GIVE ME BACK ARE OLD LEASE More
Customer service was great The team worked with me every step of the way and just friendly I would recommend this dealership to anyone outstanding service family orient. Awesome The team worked with me every step of the way and just friendly I would recommend this dealership to anyone outstanding service family orient. Awesome More
Very friendly and knowledgable The salesman was very professional and friendly, also knew what he was doing! I have been to other dealers that are not as friendly or knowledgable! I The salesman was very professional and friendly, also knew what he was doing! I have been to other dealers that are not as friendly or knowledgable! I would reccomend this dealership to evryone! More
Exceeds Expectations I highly recommend Central Florida Chrysler Dodge Jeep Ram dealership to all Military Service Members, Family Members, and Friends. Eldar Guliev m I highly recommend Central Florida Chrysler Dodge Jeep Ram dealership to all Military Service Members, Family Members, and Friends. Eldar Guliev made my car buying experience an exceptional one, top notch salesmen. Eldar took the time to give me all of my options and was very knowledgeable about the car I was interested in purchasing. The general manager Brian Tidwell and his team provided me outstanding customer service. I will be looking forward to another future purchase. More
Vacation nightmare Just want to say how helpful your service advisor (Ray Lopez) was. My family and I were in Florida for a week vacation to the Disney parks. After Just want to say how helpful your service advisor (Ray Lopez) was. My family and I were in Florida for a week vacation to the Disney parks. After a 850 mile trip to the orlando area our 2014 Dodge RT vans transmission finally gave out. We were now stranded in Orlando without a van...nor any idea if it will make it home in the same van. Ray and team were excellent in keeping us posted on progress and timeline of completion. I also want to thank Jacob Perez and Jennifer Huckleberry from Jacksonville CDJR in coordinating the warrenty assistance program that greatly helped our family. Again we have been a Dodge /Jeep customer for years and plan to stay a customer. Thank you again for all the help and service your company did for us. It made our vacation less stressful knowing we were in good hands. Thank you Steven Gelb. More
More than a customer They make you feel like more than a customer. Very professional, polite, understanding, and willing to go above and beyond to meet your needs I love i They make you feel like more than a customer. Very professional, polite, understanding, and willing to go above and beyond to meet your needs I love it here More
Excellent service They’re always so helpful at this location and very friendly and accommodating! They were able to help me in a timely manner. Thank you! They’re always so helpful at this location and very friendly and accommodating! They were able to help me in a timely manner. Thank you! More