Central Florida Chrysler Jeep Dodge Ram - Service Center

Andy was as always amazing! He did his best to help me and explained my issue. He always shows a genuine concern and that I what I appreciate the most. He did his best to help me and explained my issue. He always shows a genuine concern and that I what I appreciate the most. More

CFDJR has always met my needs! Very thorough service and also very timely! Prices are reasonable and techs and associates are very knowledgeable and want the best for the customer! Very thorough service and also very timely! Prices are reasonable and techs and associates are very knowledgeable and want the best for the customer! More

Malcolm Carter was excellent. Honest with his opinion of what our trade could be and advised with good intent without any BS. Direct and honest approach Honest with his opinion of what our trade could be and advised with good intent without any BS. Direct and honest approach More

I was extremely appreciative of the attention I was given on my arrival to the dealership. Fernando is a top-notch individual who really takes care of his customer. I know who I will be dealing with when I r on my arrival to the dealership. Fernando is a top-notch individual who really takes care of his customer. I know who I will be dealing with when I return to the dealership in the future! More

Great service . Car are fine hust came For service hope they comtinue like that waleays Car are fine hust came For service hope they comtinue like that waleays More

Sales people very pushy and making promises without listening to the customer needs. I spent an entire day to ended up with nothing, when I clearly said my conditions. I went for a service, and I want listening to the customer needs. I spent an entire day to ended up with nothing, when I clearly said my conditions. I went for a service, and I want to commend Marcous who has gone above and beyond to assist on what was assigned to him. From a service visit this ended up being a sales visit disaster. I left paying more than what I was paying before for the same car. More

Great service, fast and efficient. Fernando was very attentive and helpful, we are very greatful. Fernando was very attentive and helpful, we are very greatful. More

Andy took great care of us. Excellent service, fantastic follow up & delivered on everything he said. Excellent service, fantastic follow up & delivered on everything he said. More

Hope your purchase does not need service. Bad experience for third time. I am regretting this entire deal. My first experience was with Greg. He was good. Great follow up and realistic expec Bad experience for third time. I am regretting this entire deal. My first experience was with Greg. He was good. Great follow up and realistic expectations given the nature of staffing issues. Today I have been on hold to the point of voicemail 3 times. Eli, my current service advisor sent a text this morning on instructions on how to reach him. I responded to the text explaining that my service advisor is Greg and the person I spoke with yesterday informed me that Greg would handle my issue today. Well needless to say, Greg is not in today so I have Eli. This man has given me the run around and is no longer responding to text messages. I finally got thru to him about 10 minutes ago only for him to tell me that he and the tech get off at 5 and "hopefully" my vehicle will be ready by 7pm. Earlier in the a text he told me that we may need a loaner because he has to complete a claim for the parts. Now Eli just told me that he will not be getting me a loaner because "he" is already paying for the rotors job and he won't be paying for a rental. What kind of service is that? Now I am stuck in limbo not knowing what to do. He brushed me off basically telling me when I get there, me and the closer person will have to figure out what to do. This is awful service. Not sure how I will get to work tmrw, not sure if they will provide me with anything for transportation. I have asked to speak with the manager Paul, but of course, that went to voicemail. I am so frustrated with this entire experience. Purchased the vehicle in late April and have been back for service 4 times because they are brushing off the issue instead of fixing it. More

Mark and Greg were incredibly helpful during a difficult time and effects of the hurricane. time and effects of the hurricane. More