Central Florida Chrysler Jeep Dodge Ram - Service Center

The service and follow up was good. Cost way too high. Has mix up at pick up but they eventually found my car. Cost way too high. Has mix up at pick up but they eventually found my car. More

I like the dealership a lot, the service dept. on the other hand not so much of late. The last few service visits have been opportunistic at best. I’m still awaiting full resolution on my most rec on the other hand not so much of late. The last few service visits have been opportunistic at best. I’m still awaiting full resolution on my most recent visit. It should have been an a simple oil change and tire rotation and balance. I booked an early morning appointment in advance for this. I was told two hours to get it done. Not only was it closer to 6 hours for my car to be ready. They also left a lug nut off entirely and loose on one rim/tire that made the wheel sound terrible. And the oil change light keeps flashing. Plus they never put air in my tires…after balancing and rotating them. This will be my third visit to them to get all of the issues rectified. As they forgot to address the oil change after the second visit and again several hours waiting. More

Called service regarding possible faulty tire indication. Was told I could bring vehicle on by to be checked. Met with Marcus who helped me right of way. Was told I could bring vehicle on by to be checked. Met with Marcus who helped me right of way. More

I want to thank you for taking care of all our service needs great job have a great day. needs great job have a great day. More

I have to say this dealership is one of the worse I have ever dealt with. From sales to the service departments. The only department I have something good to say about is finance with Danny Roberts. Dropped ever dealt with. From sales to the service departments. The only department I have something good to say about is finance with Danny Roberts. Dropped off my brand new Dodge Durango for manufacture defects and was told it would just need to be kept overnight and Marcous the service advisor would contact me this morning. Here were are in the evening and not contact. I called 4 times now and keep getting told he's busy, the service manager is busy and Danny Roberts is busy. If this is how you treat customers, don't expect me to be a returning customer. Spending 2 days and over 13 hours on the sales floor to work out a deal is ridiculous. Now this with service. Unacceptible on so many levels. I will never recommend anyone to use this dealership. There are others, so use them. More

Good attention with the costumer and the car only You need less time in attention need less time in attention More

Long time waiting for the services. The communications is not clear and they not explain you nothing. The communications is not clear and they not explain you nothing. More

The wait was long but once I got in it went by and my van was done. They were prompt and the service agent was great and thorough. was done. They were prompt and the service agent was great and thorough. More

Bob Parr my service tep mad my experience at central Florida dealership a 5 star experience right from the time he greeted me. Florida dealership a 5 star experience right from the time he greeted me. More

Keith was so amazing with helping me make sure my new Jeep was running smoothly and all fixed up. Jeep was running smoothly and all fixed up. More