Central Florida Chrysler Jeep Dodge Ram - Service Center

This dealership is like all the others I’ve been before nothing exceptional at all about the service or the establishment just different people different location nothing exceptional at all about the service or the establishment just different people different location More

Bob was very helpful throughout getting my first oil change and tire rotation on my 2020 Jeep Compass. Great customer service! Will come again thanks to him. change and tire rotation on my 2020 Jeep Compass. Great customer service! Will come again thanks to him. More

Bob was great to deal with. He went above and beyond to make sure we were happy customers. Thank you Bob for all you did! You were very helpful and made this frustrating event less stressful make sure we were happy customers. Thank you Bob for all you did! You were very helpful and made this frustrating event less stressful More

Excellent service , comunicacion and attention to detail. Bob was very friendly and knowledgeable. The car was finished a day early. And Insisted with loaner car Bob was very friendly and knowledgeable. The car was finished a day early. And Insisted with loaner car More

Basically the worst experience I’ve ever had for an out change. Made an appointment many days in advance and I showed up on time. The process was supposed to take 1 hour and a half at worst so I decided to change. Made an appointment many days in advance and I showed up on time. The process was supposed to take 1 hour and a half at worst so I decided to stay and wait. 3 hours later they had not even started. I spoke with the manager and they rushed the work but it still took another 45 minutes to get my car back, including the time I had to wait until they take it back for the car wash I was requested from the beginning. They had the courtesy to pick up the bill but that won’t give me back the half day I had to waste waiting for an oil change. Very dissatisfied. More

Avoid at all costs. Go absolutely anywhere else. I purchased my Jeep from this dealership and the experience was beyond terrible, yet I returned for the included services and each experience has been purchased my Jeep from this dealership and the experience was beyond terrible, yet I returned for the included services and each experience has been worse than the last. Somehow I am just now learning my lesson that this place is totally incompetent after two nightmarish back to back trips. On the first trip, they told me to return in an hour for pickup, but we told them we’d be back at 7 for pickup after work. They agreed, however when we arrived, my vehicle hadn’t even been seen (despite having an appointment that morning and receiving no communication from the service department). I returned the next day to pickup from the front desk at the end of the day where my keys and receipt were to be waiting for me, and they had lost my keys. We waited for half an hour while they searched for them. Finally someone located the keys and acted like nothing was wrong, and left. We asked where our Jeep was and they said “no idea”. Finally someone else had to take the keys back and get the Jeep from the second level, where we very obviously couldn’t have gotten it on our own. Employees are awful, customer support is non existent, and service is a joke. Never, ever, ever, ever come here FOR ANYTHING. More

Great Customer Service On time the service required very friendly and professional personnel great and clean waiting area wait time reasonably nice facility very organized friendly and professional personnel great and clean waiting area wait time reasonably nice facility very organized More

This guy Chris is very nice.At the beginning When I This guy Chris is very nice. At the beginning When I started going there was not good. Now I love it, congratulations for te change This guy Chris is very nice. At the beginning When I started going there was not good. Now I love it, congratulations for te change More

Service advisor was very helpful,courteous n Service advisor was very helpful, courteous n professional and the work done in time which included a recall. He explained to methe work to done, Kee Service advisor was very helpful, courteous n professional and the work done in time which included a recall. He explained to methe work to done, Keep up the good work More

This visit was actually the best experience since I have been coming the past 6 month.. the service advisor was very helpful and efficient!! Great experience been coming the past 6 month.. the service advisor was very helpful and efficient!! Great experience More