Central Florida Chrysler Jeep Dodge Ram - Service Center

Great staff, Andy is the best service advisor, friendly and attentive. Got there early and the service requested was done fast. Will continue servicing my truck in this dealer. and attentive. Got there early and the service requested was done fast. Will continue servicing my truck in this dealer. More

I had a fantastic experience at this dealership, I made my car recall and they were very polite and they checked all issues in car Bob is a very good car technician, my car recall and they were very polite and they checked all issues in car Bob is a very good car technician, More

My service was great. I was kept informed on the status of my car at all times. My car is working great. The power steering and A/C have been fixed. of my car at all times. My car is working great. The power steering and A/C have been fixed. More

The service advisor Rodney was respectful,understanding and take care of every concerns brought. The waiting facilities were confortable and clean also they kept the social distancing rules. and take care of every concerns brought. The waiting facilities were confortable and clean also they kept the social distancing rules. More

Keith did a great job - enjoyed the experience and even used the cafe while waiting ... I prefer to use the dealer for my oil changes used the cafe while waiting ... I prefer to use the dealer for my oil changes More

I took my Dodge Journey in because after being parked since March, when I started the vehicle, the check engine light was on, and upon driving it, it would not shift out of second gear. I informed the since March, when I started the vehicle, the check engine light was on, and upon driving it, it would not shift out of second gear. I informed the service manager that there had never been any issue with the transmission in the past, and that it appeared to me that not being driven for months had something to do with the issue, since the transmission was fine and the check engine light was not on when it was parked in March. They ran diagnostics ($189) which showed a low battery code and low air in the tires but no transmission codes. They then told me I needed a rebuilt or new transmission. ($4,600 - $5,500) After telling them I wanted to take it to a transmission shop for a second opinion, they dropped the rebuild cost to $2800 and the new transmission to $3800. (Because they really wanted “to help me out.”) I denied the offer and took it to a local transmission shop where they test drove it and said the low battery had put it in “limp mode”, so they reset the computer, ran diagnostics (no transmission codes) and handed me my keys. NO CHARGE. I then requested that they service and inspect the transmission. Cost - $189 They reported there were no transmission issues. I paid the bill and tipped the mechanic $50 for being an honest man. He knew the whole story and could have easily sold me a bill of goods. I give this dealership 1 star only because I have no way to give it a lower rating. The 1 star is serious overrating them. More

I took my vehicle for service at this dealer and the service was excellent. The service agent kept us informed of the progress constantly. I recommend to bring your vehicle here for service. service was excellent. The service agent kept us informed of the progress constantly. I recommend to bring your vehicle here for service. More

The experience was awesome! I was in and out in no time at both drop-off and pick-up. Service personnel were professional and precise. at both drop-off and pick-up. Service personnel were professional and precise. More

They were prompt and courteous and didn’t waste my time I was in and out with in less than an hour and half they quoted maybe longer than an hour of and a half was in and out with in less than an hour and half they quoted maybe longer than an hour of and a half More

Customer service was excellent. Thank you for a free oil change. Wait time was long, but it was understandable because I did not call for an appointment before I come over. change. Wait time was long, but it was understandable because I did not call for an appointment before I come over. More