Central Florida Chrysler Jeep Dodge Ram - Service Center

Every time they rotate my tires, they fail to adjust the tire pressure. My 2016 Ram 2500 requires 60 psi in the front and 80 psi the rear. About the time I get to 528 the tire pressure warning light comes o tire pressure. My 2016 Ram 2500 requires 60 psi in the front and 80 psi the rear. About the time I get to 528 the tire pressure warning light comes on. This used to not be that big of deal to me, because at the exit for our old house there was a truck stop with a nice air compressor. My July 8th 2019 visit I just used my air compressor at our new house to correct the issue. This took forever and I there is no place near by that can inflate to 80psi. So after my July 17th 2020 Visit, I turned around and took the truck back to have the dealer adjust the pressure since they fail two the first time. I had to explain to the service team that my truck requires the Tires PSI to be adjusted after the rotation. They took the truck back to fix and brought it back and told it was good to go. I drove down the road and they DID NOT correctly fill the tires to correct PSI for the second time. How can a service department fail twice on inflating tires? There solution was to bring it back a third time. It took multiple attempts to discuss this with the service manager. I was hung up on and finally was able to leave a voicemail message. I will not be coming back to this dealership. More

Muy amables y responsables y el servicio fue excelente, tube respuesta con prontitud al problema que tenía mi Jeep. Pienso poder ir a una próxima visita.... tube respuesta con prontitud al problema que tenía mi Jeep. Pienso poder ir a una próxima visita.... More

Gio as always was an excellent service advisor. As he usually is he was welcoming and kept me informed of all the progress on my car. usually is he was welcoming and kept me informed of all the progress on my car. More

Untrustworthy, Devious , disrespectful , switch and bait, hustlers at the peak, liars, unorthodox, uncoordinated, slight of hand, pass the buck, delay tactic specialists highly not worthy of any future deali hustlers at the peak, liars, unorthodox, uncoordinated, slight of hand, pass the buck, delay tactic specialists highly not worthy of any future dealings More

The service tech was nice on entry but then disappeared. He was rather preoccupied on my check out helping other customers on the phone. The service was horrible. I sat there almost 4 hours for an oil chang He was rather preoccupied on my check out helping other customers on the phone. The service was horrible. I sat there almost 4 hours for an oil change and tire rotation. I needed a belt change but was told after my service was done which means I need to come back again. For the amount of time I sat there they should have let me know about the belt. It was horrible service. More

Promt and courteus service. I was kept informed of the progress of my auto repairs. All worked on the invoice was performed accordingly. The repair time frame was reasonable. progress of my auto repairs. All worked on the invoice was performed accordingly. The repair time frame was reasonable. More

The dealership was clean and the service great it was fine it was great with coffee and donuts and work price with tires and that all fine it was great with coffee and donuts and work price with tires and that all More

Good customer service He took care of the service I wanted and was very nice guy and was respectful and did the service I wanted and the right way. I am very happy of the service. Thank you. wanted and was very nice guy and was respectful and did the service I wanted and the right way. I am very happy of the service. Thank you. More

Made an appointment for service at 9:20AM. Arrived right at 9:20. Waited in the heat for 20 minutes before I was even acknowledged. Once I was finally with a service advisor, I felt good about the service I at 9:20. Waited in the heat for 20 minutes before I was even acknowledged. Once I was finally with a service advisor, I felt good about the service I would receive. By 4PM, I hadn’t received an update on my vehicle. I called and was sent to voicemail. By 5PM, I had not heard back so I called again. At this point I was told that my vehicle hadn’t even been looked at yet! I wound up leaving my car overnight, but still had to do all of the work on my end to get a status update the following day. The mechanical issue was resolved to my satisfaction. But the customer service was non-existent this visit. It was the complete opposite experience than what I had at my prior visit! More

Great people 👏 great service and beautiful deals is the place to take care of your cars keep doing a great job god bless you guys stay safe place to take care of your cars keep doing a great job god bless you guys stay safe More