Central Florida Chrysler Jeep Dodge Ram - Service Center

Good afternoon, I have problems every time I take my Ram 1500 to the dealership. I took it 3 months ago to get an oil change, tire rotation and bug protection. When I went to pick it up, they forgot to do t 1500 to the dealership. I took it 3 months ago to get an oil change, tire rotation and bug protection. When I went to pick it up, they forgot to do the bug protection. They didn't calibrate the tires and didn't wash the car. To help, they dented my door and said it wasn't there that it happened. Ok. I went back 3 weeks ago to do the bug protection again because it wasn't done and to balance the wheels and wash it. When I went to pick it up again, the bug protection wasn't done and they didn't even wash the car. And to top it off, they didn't calibrate the tire again. And when I drove on the highway, the car was out of balance. I had to take it back last week to do the balancing. Geez, I had to go 3 times to do the same thing. Did you solve the problem? balancing now but they didn't calibrate the tire again omg 🤬 summary every time I take the car to the RAM dealership to solve a problem and ask for something they don't do it I have the complete package that I bought when I bought the car and I can't use it 🤦🏻‍♂️ the car came back with a dent in the door and I was left with the loss and took it to do a recall and they didn't reset the system 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️ it really seems personal, sad to know that they don't care about your car and treat you too badly Gio's service is terrible what you ask Gio he doesn't do 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️ More

Prompt, knowledgeable and professional service - everything you would hope to find at a Jeep dealership! everything you would hope to find at a Jeep dealership! More

The dealership messed up my car during service. I went there to replace a purge valve and now hearing a noise I never heard before every morning I start my vehicle during a cold start. It is now ma I went there to replace a purge valve and now hearing a noise I never heard before every morning I start my vehicle during a cold start. It is now making a grinding sound and not driving right until it warms up. I took the car back and they couldn’t diagnose the problem. I was denied my complimentary car rental that was sent to my email from central Florida dodge jeep ram both times but told I had to leave my car overnight for them to see what they messed up in my vehicle. It’s a shame that I bought the car from them less than a year ago and already having to replace a purge valve and now they are saying that they sold me a car with bad engine mounts as well. It’s a 2020 BMW that shouldn’t even be having these problems for Christ sake but they sure are creating problems. Absolutely ridiculous how I made it clear that I cannot afford any repairs of buying this car from them and now they are causing repairs. I was told I had a lifetime warranty when buying the vehicle just to find out that they don’t cover anything when you bring it there for service and they fix one thing but mess up something else so that I have to continue spending more money when they should be making their customers satisfied and appreciating that I chose Central Florida Dodge Jeep Ram to purchase my vehicle! More

Each time I visit this location it’s frustrating, the staff is dismissive, condescending, and rude. staff is dismissive, condescending, and rude. More

We always get some extra services but this time No car wash, no fluids top offs, no tire pressures checked, wash, no fluids top offs, no tire pressures checked, More

La atención en el momento de mi llegada fué excelente, sin embargo mientras estaba en espera de la entrega de mi vehículo, pasaron mas de 5 horas. sin embargo mientras estaba en espera de la entrega de mi vehículo, pasaron mas de 5 horas. More

Keith was very meticulous and considerate throughout the whole process. He provided updates and answered questions. whole process. He provided updates and answered questions. More

Great service every time! always thankful for keith being so helpful and providing a speedy service. always thankful for keith being so helpful and providing a speedy service. More

Second Jeep. My favorite salesman Javier. Another few years and I'll be back getting an upgrade. Thank for setting me up and keeping me looking cooler than ever! My favorite salesman Javier. Another few years and I'll be back getting an upgrade. Thank for setting me up and keeping me looking cooler than ever! More

Thank you, Jeannie. Excellent service and communication throughout the whole process. You were very helpful. Excellent service and communication throughout the whole process. You were very helpful. More