
Central Houston Nissan
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,351 reviews
Amazing customer service. First time buyer, and felt extremely comfortable the whole time. Everything was done in the fastest and most professional way possible, and got out at a timely manner. Thank yo extremely comfortable the whole time. Everything was done in the fastest and most professional way possible, and got out at a timely manner. Thank you so much for all your help, i'm loving the new car and plan on doing business with y'all in the future! More
I am happy to say my experience was excellent. Chris Bennett and Steve Dean went above and beyond to make sure that I was completely satisfied. Both where very professional and had me smiling from ear Bennett and Steve Dean went above and beyond to make sure that I was completely satisfied. Both where very professional and had me smiling from ear to ear. I was well taken care of. Great job Chris!! I was referred by another customer of Chris Bennett and I'm pleased to say I have already refered him to friends and family as well. More
I wanted to take a moment to provide some feedback on the service I received from Mr. Edward Jackson. I would like to thank Mr. Jackson for his efforts to make the purchase of the new 2013 a present one service I received from Mr. Edward Jackson. I would like to thank Mr. Jackson for his efforts to make the purchase of the new 2013 a present one. He has answered any questions very professionally. Mr. Jackson demonstrated his dedication to provide customer satisfaction and represent that Nissan stands by their products and Nissan quality. More
As soon as we stepped out of the car, we were greeted by a few sales men asking if we needed any help. We told them we were looking for another salesmen that I had already been talking to. They pointed me a a few sales men asking if we needed any help. We told them we were looking for another salesmen that I had already been talking to. They pointed me and my family to the front door. We walked in and were greeted again by several salesmen by the front lobby it seemed assuming that it was since there were tables and sofas near the door. It seemed very busy and everyone was talking to either each other or to customers around. We went to the front desk and asked if they could page Chris Bennet for us. We waited and waited nobody seemed to come ask again if Chris has came by. We waited for maybe 15 almost 20 minutes until I just went ahead and called his cell phone. No one picked up. I was very anxious being that this was my first time here and first time meeting him so I didnt see him around. Finally I heard a familiar voice and approached him and told him who we were. He was very apologetic about the wait. He didnt know that he was paged and he said he was out for a test drive. We understood being that it was the first week that the pre orders for the Altima arrived. I was excited to see my car. We he came to get us for the test drive, it was amazing!!! When we came back, we checked out the car and details while Chris gave us time to do so. He checked back with us showing us the features of the car and how to use certain buttons on key and in car. He then left us again so we could have time in the car. Finally he came to get us and asked if we were ready to look at payment options and fill out some paper work. We came back to the office and got started, told us more about car, and answered any questions I had in mind. When the financing started, it was the longest wait since they were down an associate and computers were slow. We waited for a couple hours. I think we were the 2nd to the last group to go. Financing took the longest since we were going back and forth with the interest rate since my dad was co-signing, he wasnt satisfied with the overall rate in the beginning. It wasnt as bad as I thought in the end. They were very helpful and understanding. I would highly recommend them to any friends and family members that would be interested in purchasing car or just service for their car. More
I went in the dealership looking for a used Rogue, 2 to 3 years old, with low miles under 20k. Chris said how about a new Rogue close to that? A hour and a half later, I was the owner of a new 2012 Rogue a years old, with low miles under 20k. Chris said how about a new Rogue close to that? A hour and a half later, I was the owner of a new 2012 Rogue at a price I could live with. More
I have already referred a new customer to Chris Bennett. I talked with him over the phone first and told him exactly what my situation was. He had vehicles pulled for me to driver and look at when I got to I talked with him over the phone first and told him exactly what my situation was. He had vehicles pulled for me to driver and look at when I got to the dealership. Although a trade / new purchase is just a very time-consuming situation, he and all the people we dealt with streamlined it as much as possible. More
Mr Bui was outside the dealer when I first came in. Just saw him and had the feeling "This is the person that is going to do everything to help me on buying a new car". Very professional, respectful and a h saw him and had the feeling "This is the person that is going to do everything to help me on buying a new car". Very professional, respectful and a human being that wants to do his job as a enjoyable and beyond buyer expectations experience. I definetely recommend him as the best seller I ever met. Mr Ayala (speak perfect english and spanish)help me trying to do the best, as hard as possible and with respect and kidness. Thank a lot. Wishing you'all a long lastin successfull career. Sincerely, Alfredo Galvez More
Dear Baker Nissan Staff, Mr. Franks and Billy treated me Dear Baker Nissan Staff, Mr. Franks and Billy treated me like I was the only person in the dealership. They spend a lot of time with me to ensure al Dear Baker Nissan Staff, Mr. Franks and Billy treated me like I was the only person in the dealership. They spend a lot of time with me to ensure all my needs and requests are met. I have never been treated so kindly and with respect in any other dealerships. This was the most joyfull car buying experince I have ever had. THANK YOU! Best Regards, Farhad H Tehrani More
Mr. Williams, along with other dealers, were very helpful in not only helping me pick out the best vehicle for myself and my family, but working with me on the trade in of my prior vehicle and the pricing on in not only helping me pick out the best vehicle for myself and my family, but working with me on the trade in of my prior vehicle and the pricing on my new vehicle. I was very pleased with the customer service provided by the dealers at Baker Nissan South. More
I bought a new car from the dealership using Nissan VPP. Overall I had a very good experience and can strongly recommend the dealership and sale associate Chris Bennett to other members of the program. Here Overall I had a very good experience and can strongly recommend the dealership and sale associate Chris Bennett to other members of the program. Here are the reasons: 1. The dealer placed ALL cars in the VPP program. In some other dealerships only least popular configurations were placed in the program. 2. Chris took great time to show and explain all the features and options available. He answers all our questions. There was no pressure to sign deal immediately. Overall very comfortable experience. 3. When we indicated (during our second visit) which car we would like to buy there was no pressure to purchase dealer installed options. We purchased car with only manufactured installed options and EXACT configuration that we wanted. I have seen several online discussions where VPP members complained about pressure to buy cars with dealer installed options that they did not want. 4. Uriel Ayala - financial manager put contract in the EXACT form that we wanted. Although it was very late when we wereclosing the deal he took time to explain us all the options available to us. Very professional and patient gentlemen. More