
Central Houston Nissan
Houston, TX
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I HAD A VERY NICE PURCHASING EXPERIENCE WITH THE SALESMAN SEAN ROBERTS. AS WELL AS SHAQ. THEY BOTH WERE VERY PROFESSIONAL, AND MADE MY CAR PURCHASE AS SMOOTH AS POSSIBLE. i WOULD RECOMMEND THIS DEALERSHIP TO SEAN ROBERTS. AS WELL AS SHAQ. THEY BOTH WERE VERY PROFESSIONAL, AND MADE MY CAR PURCHASE AS SMOOTH AS POSSIBLE. i WOULD RECOMMEND THIS DEALERSHIP TO ANYONE WANTING TO PURCHASE A QUALITY VEHICLE. More
They work in a timely manor and the only wait was hearing back from the bank, which was not a long wait either. Shane did an excellent job assisting us. back from the bank, which was not a long wait either. Shane did an excellent job assisting us. More
This was an awesome experience! The service there was amazing. Not only did they give us a GREAT deal, but the Apr was amazing. Thank you for a wonderful experience. amazing. Not only did they give us a GREAT deal, but the Apr was amazing. Thank you for a wonderful experience. More
I will always return to Nissan-Baker South. Ron Haley has always gone out of his way to locate a car I love. He is very knowledgeable about the new models! Ron Haley is a professional from the true sense of always gone out of his way to locate a car I love. He is very knowledgeable about the new models! Ron Haley is a professional from the true sense of the word, his light humor is always appreciated. Ron also has always helped me to get the best deal I can. All of the colleagues at BNS have that special attitude of helping and making the purchase of a new car very enjoyable! Karen M. Lionti More
They did an excellent job locating the truck, there were only three or four in the lower 48 States, I wanted and did an superb job of service before, during and after the sale. only three or four in the lower 48 States, I wanted and did an superb job of service before, during and after the sale. More
Absolutely WORST Experience of text book lying and deception by the Salesman and esp. Finance Director Al Garza and Suzette. I was told that Bluetooth will be included in the price that was quoted to deception by the Salesman and esp. Finance Director Al Garza and Suzette. I was told that Bluetooth will be included in the price that was quoted to me over the phone, upon arriving, I was asked to pay for it. Salesman promised $0 down on the lease (including $0 payment). Finance Manager haggled with me to pay the 1s month payment. Lastly, I was told that Printers are not working and cannot print the Contract dur to System down. However, since Financing has been approved, I can take the vehicle but no changes in the Term when I come the next day. I called ALL DAY LONG and finally got a hold of Al Garza, who said that Finacing Terms will change and my payments will go higher. I mentioned that Suzette the day before told me that delay was due to System down. HE said: "I DON'T KNOW WHAT SHE SAID, WHY SHE SAID...THIS IS WHAT IT IS. IF I WANT THE CAR, COME AND SIGN THE CONTRACT AND PAY HIGHER AMOUNT"...and then he hung up. I drove in the dealership, RETURNED THE CAR...GOT DELIVER CONFIRMATION FROM ALFRED GARCIA (SALESMAN)... What a Horrible weekend for me. I was and am a Serious Buyer and was treated with Deceptive Sales methods by Finance folks. "SHAME ON THEM, for wasting my time, my weekend and esp. my kids' time of fun that I spent in the dealership. I walked in Gillman Honda and bought myself 2011 Honda Accord (Special Edition with Leather) at a lower price and payment than Nissan Altima 2.5S base model. Atleast folks at Honda were upfront and honest and they got my business. I have bought 4 cars in the last 5 years...never had a problem with any dealership (Tom Peacock Nissan and Gillmand Honda). I have sent my friends and family to Tom PEacock Nissan and over the last 4 years, in addition to my pruchases, my friends and family have bought over 6 cars from these dealerships. IF you don't trust me call them and ask for Bob (Tom Peacock) and Awan (Gillmand Honda) and ask them about Zain as a customer. I Promise to let everyone know about the sales methods at this dealership and VOW not to ever buy a car from here. Zain/Afia More
After negotiating with several dealers for a Nissan Rogue, a salesman from BakerNissan sent me an unauthorized quote. Kenny Franks, head of new car sales, contacted me, indicated the salesman was not a Rogue, a salesman from BakerNissan sent me an unauthorized quote. Kenny Franks, head of new car sales, contacted me, indicated the salesman was not authorized to give the quote, but that it went out under their letterhead so he would honor it. Kenny was true to his word and sold me the car at his actual loss, even after dealer holdback. I was very impressed that both Kenny and the dealership honored the unauthorized at their loss, and would recommend them for their honesty and integrity. More
Shelby Allen made the whole process quick and painless. They expedited everything for us including the loan paperwork. I showed up at the dealer not expecting to make the purchase that night and wound up They expedited everything for us including the loan paperwork. I showed up at the dealer not expecting to make the purchase that night and wound up buying the car, but still having my old car and not being able to drive both home. Shelby volunteered to drive my old car home. He also volunteered to bring one last document by my wife's office for signature the next day rather than asking her to come in. All in all, a very pleasant experience as car buying goes. More
Chris was responsive to my daughter's needs. He listened Chris was responsive to my daughter's needs. He listened to what we told him and tried hard to find a way to satisfy us. We were motivated to buy a Chris was responsive to my daughter's needs. He listened to what we told him and tried hard to find a way to satisfy us. We were motivated to buy a vehicle from another dealer that had leather interior, but Chris was able to have leather installed in the car for a reasonable price. His sincerity showed through. His enthusiasm about and knowledge of the Nissan product was excellent. More
We had visited numerous nissan and other dealerships prior to going to Baker Nissan South. At every other dealership we felt we were getting the run around. When first meeting with Jerry, we felt comfor prior to going to Baker Nissan South. At every other dealership we felt we were getting the run around. When first meeting with Jerry, we felt comfortable. We felt that he wanted to help us not just get the sale. When buying a new car this is imperative. Everybody wants to feel like that are not being taken advantage of (which is the stigma of all car salesman) and Jerry conveyed not only a friendly personality but also a professional attitude towards the purchase. We can't speak of all the sales people there, but we would easily recommend Jerry Thomas to anyone. More