Central Houston Nissan

I came in asking for Shane Willimas because he had called me that moring and convinced me to come out. When I arrived he turned me over to another sales person. At first there was an issue with the sales per me that moring and convinced me to come out. When I arrived he turned me over to another sales person. At first there was an issue with the sales person that started helping me . He was not understanding what I was really looking for and I almost walked out. If it would have ended there then this review would be all (1). Then Shane took over and we talked about what kind of car and price range I was looking for. He told me that if he could meet all my criteria would I stay and buy a car from him. I aggreed. Several challenges came up and were eventually resolved. The car I wanted was at the North store and it took longer than expected to be transfered. After inspecting it we determined that it had some problems and Shane promised he would fix them. He fixed all the concerns on the car during and after the sale. The bad side of all this was it took from 9:30 am until 7:30pm to complete the deal and drive the car home. Mainly because every time a negative issue came up, Shane wanted to make sure it was addressed and resloved that day. I will say that in the end, Shane Williams proved to be a man of his word. This is an attribute that is not prominent in used car salespeople as a general rule. I can honestly say this because I had a terrible experience at the North store and Shane did everything he could possibly do to make it right. Anyway, in the end, my wife and I are very satisfied with him and will definately recommend him to our family and friends. The price could have been about $500 lower, in my opinion. More

My dealings with Baker Nissan South was very poor. I would not recommend them to anyone. It started with Chris Bennet e-mailing me a price for a new 2011 Nissan Rogue (with quick response). He told me would not recommend them to anyone. It started with Chris Bennet e-mailing me a price for a new 2011 Nissan Rogue (with quick response). He told me over the phone he had me approved for a new Roque within my monthly payment range ($450) with putting $2,000 down. I also received an additional e-mail from Jose Molina offering an additional $500 off, a free window tint, and 1 year free maintenance (unlimited mileage). When I showed up for my appointment the next day Chris was not there, so I was given to Shelby (who was very helpful) After taking a test drive and picking out a vehicle, I gave copies of the e-mails I had received with the pricing/discounts to Shelby. Shelby came back from financing with a price that was $3800 higher than what was e-mailed and higher than the monthly price I was told was available. I had just wasted over 2 hours of mine, my wife's, and Shelby's time. After a little haggling we agreed on a price, because I was in a bind. Our company had taken away our company vehicles and said we needed to get our own by the end of the year. I was going out of town the next day, so I had to make a deal. Then to top it off, I had to drive back 45 minutes, later in the day because they had put the wrong vin on the paperwork. I love the vehicle so far, but am very leary of the dealer standing behind what they say they will do. Don't believe what you are told up front. More

My experience with this dealership and the sales associates was very pleasant. Not only did Shelby and John stay late to assist me with my purchase and any questions I may have had, they also battle associates was very pleasant. Not only did Shelby and John stay late to assist me with my purchase and any questions I may have had, they also battled the rain and made sure I didn't leave without providing me as mush information as possible. The customer service here is great. From the moment I walked in the door to the time I left, I was treated with the best service possible. Shelby even followed up a few days later to make sure I was satisfied with my purchase and to answer any questions I may have. I would definitely recommend this dealership and these particullar sales associates to my friends, family, and even coworkers. I am completely satisfied with my experience and purchase. More

My husband and I went into the dealership in search of a vehicle to accommodate our growing family. We appreciated the fact that everyone we met was very helpful and not pushy. We feel that we received th vehicle to accommodate our growing family. We appreciated the fact that everyone we met was very helpful and not pushy. We feel that we received the best deal possible in regards to the vehicle price and financing. Our salesman, Jerry, was very insightful in showing us all the features our vehicle had to offer. Jose worked to establish a price that would work within our liking. And lastly, financing (Roger & Ahmad) came in at the end to close the deal as effortlessly as possible. We would definitely recommend any of these gentlemen to our family/friends (or even complete strangers). More

I am a repeat customer and was as pleased the second time as the first. My sales rep, Chris Bennett was knowledgable, courteous and patient. I am pleased with my purchase. I have received follow up phone ca as the first. My sales rep, Chris Bennett was knowledgable, courteous and patient. I am pleased with my purchase. I have received follow up phone calls and will contact Chris if I need information. I will return for my next car eventhough I no longer live in the city. More

I was pleasantly surprised with a phone call from Shelby Allen following up on my previous visit to the dealership. Shelby and Jose stayed late with me (1 1/2 hours after close!), working out how to get the Allen following up on my previous visit to the dealership. Shelby and Jose stayed late with me (1 1/2 hours after close!), working out how to get the monthly payments of my new 2011 Nissan Altima Coupe within my budget. I wasn't planning on buying a car until next month, however, the gentlemen at Baker Nissan South went the extra mile to make the transaction happen this month. Shelby even drove to my office the next day to with the paperwork, in order to expedite the process. Jeff in financing was helpful and very organized to make the purchase quite easy. I would definitely recommend this dealership. More

I bought a 2011 Nissan Rogue from Baker Nissan South. My salesperson Chris Bennett was really good to work with. He did a geat job in getting me the car I wanted. I was able to ride with Mo to pick up m salesperson Chris Bennett was really good to work with. He did a geat job in getting me the car I wanted. I was able to ride with Mo to pick up my car from the other Baker Jackson location. Mo took time to tell me about the car and explain the features Chris and I hadn't spoken about or I had forgotten to ask. Good job Chris and Mo! I was pleased with the price I paid for the car. It seemed fair. I was pre-approved through my credit union so I was a little surprised that finance wanted to run my credit when I told them I was not finanncing through them. I was told I had to complete the credit application in order to purchase the car. You only need to fill out a credit application if you are asking for credit. I was disappointed that I was told I had to complete the application to title the car. NOT true...you don't have to complete a credit application to title a car. Overall, I am pleased with my purchase. I think I am gonna love my new car. More

Don was very helpful with my purchase of my auto. He made me very happy and gave me what I wanted. I would send my friends to see him very nice and helpful with information about the car the price kept me up me very happy and gave me what I wanted. I would send my friends to see him very nice and helpful with information about the car the price kept me up dated with the process. Got me in and out within reasonable time. More

Great experience with a great dealership! I shopped several dealers looking for the best deal and Chris proved to have the right combination of persistence and personality, as well as, great support to several dealers looking for the best deal and Chris proved to have the right combination of persistence and personality, as well as, great support to get me the best deal. I have and will continue to recommend this dealership to my friends and coworkers. More

I recommend Mr. Marco Perez as your car agent. One of agents is too busy to talk to you. I bought a Nissan Versa with manual transmission. I had an experience to drive car with manual transmission, but i agents is too busy to talk to you. I bought a Nissan Versa with manual transmission. I had an experience to drive car with manual transmission, but it is back to 10 years ago. I need to refresh my mind how to drive. Mr. Perez is patient to guide me how to drive with manual transmission. The manager, John, and Mr. Perez are friendly to me. More