Central Houston Nissan

Not a very positive experience We were mislead by something as simple as a set of floor mats. We have yet to receive them despite Jeffery Restrepo saying that they are in the mail. We were mislead by something as simple as a set of floor mats. We have yet to receive them despite Jeffery Restrepo saying that they are in the mail. I even called a manager, but no response. I will never purchase another vehicle from this dealership neither would I recommend them. This is just a simple request that they agreed to grant. I could've taken it if they would've just said no, we aren't going to give you new floor mats. More

Nick was excellent! I am trying to purchase my first car, and Nick made sure to answer any questions I may have had about the buying process. He took me out on three test drives and really aimed to help me u and Nick made sure to answer any questions I may have had about the buying process. He took me out on three test drives and really aimed to help me understand how to make the best purchase for what I need. Although I didn’t purchase a car that day, Nick provided a very informative visit for me and has earned my business for when I’m ready to purchase! More

Throughout this whole process they’ve made it pretty easy and they’re very patient since I am a very big pain to deal with when I buy a car easy and they’re very patient since I am a very big pain to deal with when I buy a car More

I purchased a car from them on 12/14/19 since my purchase the car has had to be towed twice to them. Each time they assured me the problem was fixed but it wasn’t. Just got the car back again yesterday ( the car has had to be towed twice to them. Each time they assured me the problem was fixed but it wasn’t. Just got the car back again yesterday (12/24/19) and again today (12/25/19) it has the same issue with its power steering. Car was purchased as a second car for my daughter but after all this headache with them. This is not worth it. Used sales manager seems so detached from what’s really happening. More

Wonderful experience overall, Lots of cars to choose from. Nick Mullas was great, he took the time to show me all available inventory. Will definitely be back in the future! from. Nick Mullas was great, he took the time to show me all available inventory. Will definitely be back in the future! More

Great experience. Thanks Nick you made it easy. I really love my X3. Good experience overall at Central Houston Nissan. I’ll be back next time I need a car. love my X3. Good experience overall at Central Houston Nissan. I’ll be back next time I need a car. More

WARNING: service is incompetent; and they don't make it righ WARNING: please consider going elsewhere for service. A similar story to others I read here. In a nutshell: my wife took her Altima in to diagnose a WARNING: please consider going elsewhere for service. A similar story to others I read here. In a nutshell: my wife took her Altima in to diagnose a warning light for the airbag. They charged us $185 for the diagnosis and gave us an estimate of almost $5000. We took it for a second opinion to another dealership and (drum roll): the problem was a disconnected plug. Literally a plug needed to be reconnected. Problem solved. We called service to ask for a partial refund of the $185, since it was completely wrong. They refused, and said they'd give us an oil change and a pair of wiper blades. Needless to say, we're not taking our car to them for service, even an oil change. More