
Central Houston Nissan
Houston, TX
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If I can rate 0, I will rate 0 I came to Central Nissan to purchase the Mercedes last week. The customer service was not really good. They took the business like a joke. The sale pr I came to Central Nissan to purchase the Mercedes last week. The customer service was not really good. They took the business like a joke. The sale price was not the actual price. They added $4000.00 on top of the sale price and call it pre delivery cost. I never see any dealer has this fees before. Also, my trade in was lots less than other dealers offer. I wouldn’t suggest anyone to come to this dealership. More
WORST CUSTOMER SERVICE EVER We wanted to buy a BMW they have for sale and talked to the sales agent Jay Long, who was very nice and professional. After test driving the car we sa We wanted to buy a BMW they have for sale and talked to the sales agent Jay Long, who was very nice and professional. After test driving the car we sat down with Jay and counter offered 20K just to see what their offer going to be. As usual Jay went to talk to the manager, and in walks in Mr. Dario Camachi. He brought in a paper with a break down of the car which has the asking price of 23K plus they added 3000(!!!) to certify the car. after tax and title it comes to 28K plus. First of all they never showed us the breakdown of the car then when he heard the counter offer, he stood up and extended his hand and thank us for coming in!!!! First of all as a consumer i can counter offer the price and as a sales agent they can counter offer as well. He just didnt do any of that and showed us the door. We were there to buy a BMW and we had all the credential to get that car. You cannot rudely show the customer the door just because you didn't agree with the price they offered. When my wife protested his behavior, he told her that she's been loud and there are other customers at the premises. At that point we told him we didnt wanted to deal with him and if he can send someone else, because we were still interested to purchase the car. But whoever Mr. Dario sent to attend us, he pretty much showed the same deal and didnt wanted to make any counter offer less than 26K. At that point we walked out the dealership. I have purchased lots of cars in houston's different dealerships, this dealership by far the worst customer service i have ever had in my life. BEWARE. More
Best deal ever I went to the dealership I been buying cars since I was 18 I got there and Carlos reyes give me different options on cars and explain the benefits on I went to the dealership I been buying cars since I was 18 I got there and Carlos reyes give me different options on cars and explain the benefits on getting the best option for my self very happy with my Ford F-350 thank u again More
Great Customer Service Chris Bennet was awesome. He helped us with the purchase of a new Altima for my daughter. Thanks for all the help Chris she loves her new car Chris Bennet was awesome. He helped us with the purchase of a new Altima for my daughter. Thanks for all the help Chris she loves her new car More
Great Experience As a first time buyer I went to Houston Central Nissan with little to no hope of being approved for the vehicle I wanted, but this man here made it ha As a first time buyer I went to Houston Central Nissan with little to no hope of being approved for the vehicle I wanted, but this man here made it happen. Great attitude, very helpful and straight to the point. Highly recommend! More
Neglected and unwilling to work with me When I arrived, as a USAA preferred customer I was told I would be working with Betsy. Within minutes after I arrived she handed me off to someone els When I arrived, as a USAA preferred customer I was told I would be working with Betsy. Within minutes after I arrived she handed me off to someone else. I don’t even remember his name, but he had ZERO personality and made absolutely no effort to connect with me or sell me a vehicle. Then they offered me $4000 less for my trade than I actually got. Generally speaking it was a negative experience. I walked in willing to spend up to $30,000 in cash and they made no effort to retain me as a customer. I walked out and never heard from them again. No follow up call. No attempt to get me back as a customer. Went to a different dealership and purchased a car the next day. DO NOT SHOP at this dealership. More
Great experience This was my first time buying a Nissan from this dealership. It was an easy process, with no hassle and no pressure. Chris Bennett went over and above This was my first time buying a Nissan from this dealership. It was an easy process, with no hassle and no pressure. Chris Bennett went over and above to locate me the truck I was looking for. Great place with good people. More
Good Job Great place to buy your Nissan Josh is a cool dude!!!!! Gave me a great deal I've been in Houston for year haven't meet a more down to earth guy than Great place to buy your Nissan Josh is a cool dude!!!!! Gave me a great deal I've been in Houston for year haven't meet a more down to earth guy than Josh, he is passionate more so than others about his job again just a Good Guy. More
2nd vehicle in 13 months I have now purchased 2 vehicles in 13 months from Central Houston Nissan and will not go to any other dealership when looking for new Nissans. Chris I have now purchased 2 vehicles in 13 months from Central Houston Nissan and will not go to any other dealership when looking for new Nissans. Chris Bennett and Jennifer Dawson have done a great job getting me what I want and without the hassle of all the back and forth on pricing. The recommendations were great, the service is exceptional, and they are great people to do business with. More
Great Experience I got my first new car through Central Nissan and Mr. Edward Jackson made the process so smooth and easy. He went above and beyond and was so informat I got my first new car through Central Nissan and Mr. Edward Jackson made the process so smooth and easy. He went above and beyond and was so informative with all the questions I had. I would highly recommend him for your new car purchase. More