Back

Central Houston Nissan

Houston, TX

2.8
1,338 Reviews

2901 S Loop W

Houston, TX

77054

Directions

By Type

Showing 1,338 reviews

September 05, 2022

I have had nothing but positive experiences at Central Houston Nissan. I trust Alex Rodriguez to take great care of my car . I trust his expertise and appreciate his explanation of what is recommended and More

by exumsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Sep 08, 2022 -

Central Houston Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2022

Should have checked online first - but what everyone else is saying is true: The online price is a lie. The add a $5995 "care? package" with gps, coating, who cares what else AND a $6995 "market adjustment More

by CZ
Recommend Dealer
No
Employees Worked With
- not listed -
Sep 07, 2022 -

Central Houston Nissan responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (713) 661-9955 so we can work towards a resolution.

September 02, 2022

Desmond and John where awesome! They answered all my questions and if I was hesitant on something they both made sure I was comfortable with my decision. My experience purchasing m More

by lakeshia.latson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond & John
Sep 05, 2022 -

Central Houston Nissan responded

Lakeshia, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2022

Found the right car for me, a 2021 beautiful royal blue, convertible Camaro with 3K miles! Tony was exceptionally courteous and friendly and made the deal happen! I love my car, thank you so much Tony!!! More

by mingo146
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Marinoni
Sep 03, 2022 -

Central Houston Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Central Houston Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 01, 2022

Only 1 star because that's the only way I can post my review but 0 STARS! DO NOT BUY A CAR FROM THIS DEALERSHIP EVER! I knew I should have went somewhere else when I had a issue with the salesman, I just More

by Daleem011
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ana Diaz
Sep 06, 2022 -

Central Houston Nissan responded

Daleem, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us so we can work towards a resolution in the most logical steps from sales to service to parts. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Central Houston Nissan (713) 661-9955

August 29, 2022

Bait and Switch! Saw an ad on Facebook for a 2012 Volkswagen Beetle posted by Jose Ayala. Message him and say I'm interested. He gives me the address and his phone nu More

by T Glass
Customer Service
Recommend Dealer
No
Employees Worked With
Jose Ayala, Jose Lopez
Sep 04, 2022 -

Central Houston Nissan responded

Hi T Glass, thank you so much for your comments about Central Houston Nissan! We strive to exceed your expectations, and you did not reflect that in your short survey. I would very much like to hear from you the details of your visit and how we can make it a perfect 10. Please call or email me at your convenience. Once again, thank you for taking the time to give us your feedback.

August 29, 2022

NIce locatioin, very pleasant people and good car selection. I really wanted to do business with them. Unfortunately, notwithstanding using a third party to obtain a "firm" price, after getting "lure More

by Gillette69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
other employees from the used sale side
Nov 04, 2022 -

Central Houston Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 22, 2022

I would give zero if possible. The salesperson was not clear on the features of the vehicle. very shady-as they do not provide quotes and wanted to run my credit to provide a quote More

by doc_bcm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faisal
Aug 27, 2022 -

Central Houston Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (713) 661-9955.

August 16, 2022

Jesus C. was so helpful. Promptly greeted me upon arrival and made sure I understood what I could expect during my visit. Best customer service ever! More

by Khind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Castellanos
Aug 18, 2022 -

Central Houston Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 16, 2022

I'm giving one star because I am not allowed to get zero. I was shopping online for a Nissan rogue platinum. Their website shows they have one in transit, so I submit my contact information so that I can lea More

by Jrsowards
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Karen The Internet sales manager, and a gentleman named Marco
Aug 19, 2022 -

Central Houston Nissan responded

Hi, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to James Adams, our Owner Loyalty Manager at experience@centralhoustonnissan.com so we can work towards a resolution.

Aug 19, 2022 -

Jrsowards responded

If you want to work with me, you know how to reach me. I love how you put the burden of fixing this on me.

...
5
...