Central Houston Nissan

Buyer Beware: xx reviews Houston BBB/Yelp reviews/Facebook Read the following email I received from Jerrell Price reference the purchase of the new car. During the week of the 26th, Mr. Price and I had several Read the following email I received from Jerrell Price reference the purchase of the new car. During the week of the 26th, Mr. Price and I had several phone conversations and emails reference this purchase. I received the final email from Mr. Price on the 26th at 8:28pm: "I just wanted to let you know the SL Altima showed up tonight and it is here with the options you requested. Thank you." I contacted Mr. Price by phone and scheduled an appointment for the follow day. He said " I will put the car around back and hold it for you." Upon arrival at the dealership the follow day Mr. Price refused to sell the car at the agreed on price he furnished me via email in writing and added over $2,000 to the original quoted drive our price. I read back to him verbatim the email he sent me and asked why he was reneging on the agreed on offer. He only comment was, "they are re-running the numbers and I cant sell the car for that." I reminded him that he had also sent me a text message telling me that he had gotten the agreed on drive out price approved by his Sales Manager. He again stated, "they are re-running the numbers and I cant sell the car for that." This entire incident has been reported to Nissan Consumer Affairs. Copies of the email I received from Mr. Price have been sent to the Houston Better Bureau and to True Car. I do have to take credit for contacting this dealership without first checking them out through the BBB or looking at Yelp reviews. However, since their dealership was listed on the returns I got back from True Car I did not expect to be treated this way. From: Jerrell Price [mailto:jprice@centralhoustonnissan.com] Sent: Friday, May 26, 2017 3:32 PM To: xxxxxxxxxx Subject: 2017 Nissan Altima 3.5SL Good afternoon Mr. xxxxxx, This is Jerrell Price from Central Houston Nissan, we spoke earlier today on the phone. I apologize for the delay but I was making sure we found the right vehicle with the features you are looking for. I need to ask you a few questions about the Altima you're looking for. Did you want the Technology package on the vehicle? If so, I have one in pearl white. The invoice price which is the price the dealership owns the car for is $34,034. The MSRP is $35,895 plus tax title and license. I can sell you the vehicle at the invoice price of $34,700 minus the rebates which is $3,000 bringing the vehicle price down to $31,700 plus your tax, title, and license. In this situation I want to earn your business and take care of our law enforcement. Down worry about the price of the tax, title, and license. For you it will just be $31,700 drive out. If you want the Altima SL without the Technology package, then your drive out will be $30,656. It was a pleasure speaking with you earlier. Give me a call and let me know what I can do to earn your business. Central Houston Nissan Jerrell Price-Product Specialist/TRUECar Rep. 281.896.7633 More

GREAT I recently visited the dealership for a vehicle that seemed to not be there and I was highly upset about that. I got a sales consultant by the name Ki I recently visited the dealership for a vehicle that seemed to not be there and I was highly upset about that. I got a sales consultant by the name Kiana Davis and she treated me outstanding. I immediately calmed down and she showed me other vehicles in my prices and drove off in something even better than what I originally came for plus her smile is so beautiful there's no way you can be mad at that pyt lol thanks Kiana D. More

Bait and switch The priced the vehicle for 15000 online but then when I went to purchase told me the price after the dealer fees would be 17995. They claimed this fe The priced the vehicle for 15000 online but then when I went to purchase told me the price after the dealer fees would be 17995. They claimed this fee was for service, maintenance and to recoup fees for the repossession of the vehicle. I understand needing to recoup your fees but it should be added to the price not simply an add on after someone tries to purchase the vehicle. To their respect they did call me prior to me making a 6+ hour round trip journey to buy it but its still a bait and switch they just thankfully alerted me to it before I came in and caused a scene. More

excellent service I came into the dealership just looking and was approached by Devin Aguilar. He showed me around the lot and answered any questions I had. He was very I came into the dealership just looking and was approached by Devin Aguilar. He showed me around the lot and answered any questions I had. He was very courteous and helpful. Even though I didn't purchase a vehicle that day, when I do I will definitely return to this dealership. I highly recommend visiting this dealership and asking for Devin Aguilar, you will not be disappointed. More

FRIENDLY AND EXCELLENT SALES PEOPLE Shopping around for a safe and dependable vehicle for my 16 y/o daughter and Devin approached me with a smile and a calm, relaxing demeanor. Although Shopping around for a safe and dependable vehicle for my 16 y/o daughter and Devin approached me with a smile and a calm, relaxing demeanor. Although I have did not purchase a vehicle and currently just shopping around. However, I do believe we have come to the conclusion that we will most likely purchase a vehicle from him as he seems to be pretty knowledgeable and the most kind one we have come across that made our shopping experience more at ease. More

Great Place When Everything went wrong Quinton Made Everything Right . I highly Recommend him to everyone! Not only did he help me help my grandparents get a new When Everything went wrong Quinton Made Everything Right . I highly Recommend him to everyone! Not only did he help me help my grandparents get a new car as well. More

Outstanding Service Although I didn't make a final decision: Jonathan gave me excellent customer service. He helped me narrow my decision and I will be returning to purc Although I didn't make a final decision: Jonathan gave me excellent customer service. He helped me narrow my decision and I will be returning to purchase my new car! More

Happy 2017 Rogue owner My experience with the dealership and my salesman Quinton was great. The process in finance was not rushed and they made sure the numbers were what I My experience with the dealership and my salesman Quinton was great. The process in finance was not rushed and they made sure the numbers were what I wanted them to be. More

Great Service I do not like car shopping because the sales person can be so pushy and do not like to take there time because they want to move on with the next, but I do not like car shopping because the sales person can be so pushy and do not like to take there time because they want to move on with the next, but Quinton was different. He cared about if I felt comfortable with the car, if I liked the car and everything. I greatly appreciated the customer service. More

Great customer Service!! Tierra Williams was excellent. I came into the dealership and was assisted by her. I had already had a horrible day of car buying and she literally tu Tierra Williams was excellent. I came into the dealership and was assisted by her. I had already had a horrible day of car buying and she literally turned it around for me. I was able to purhase and drive off with my new Hyundai! Thank you Tierra! More