Central Houston Nissan

Rude. Liars. Do anything to get you in the door I was lied to from the beginning. Never even saw the person I made appointment with. They were very rude. Even asked for manager. The so called manage I was lied to from the beginning. Never even saw the person I made appointment with. They were very rude. Even asked for manager. The so called manager I talked with was very rude also More

Overall good buying experience Let me start by saying the reason for giving 4 stars instead of 5 has nothing to do with Chris Bennett. He was told before we even came in the exact v Let me start by saying the reason for giving 4 stars instead of 5 has nothing to do with Chris Bennett. He was told before we even came in the exact vehicle I wanted and all the details we had to work with. He was very responsive and easy to work with, also kept us from spending hours at the dealership. In my mind, he deserves a five star review, as it was a pleasure to work with him. Now, why I'm giving four stars, after we had worked out all the details over the phone and via email, we went to pick up my vehicle and got to financing and were being thrown numbers completely off from what we had previously discussed. The financing department claimed nothing is exact until you sit down. As soon as I told Chris about this issue, he promptly was working to resolve it. It was very pleasant to work with someone straight forward who seems to genuinely care about his customers and I sincerely appreciate everything he did to get me in my new murano. More

The best place to get a car!! Had the best experience at this location!!! My salesman Valerie was such a blessing to my situation and really treated me like I was her own and that Had the best experience at this location!!! My salesman Valerie was such a blessing to my situation and really treated me like I was her own and that had me stunned!! AMAZING CUSTOMER SERVICE!!! I highly recommend this dealership to anyone I need of a good deal! More

Cliente feliz Me gustaria dale gracias a analee y Juan por su buen servicio. Ganaron un cliente super feliz. Compre un Nissan Sentra con la ayuda de Ana Lee y Juan Me gustaria dale gracias a analee y Juan por su buen servicio. Ganaron un cliente super feliz. Compre un Nissan Sentra con la ayuda de Ana Lee y Juan y me hicieron sentir como family. Buena abiente cuando ayudado por analee y Juan. Yo recomenderia a familia y amigos/a a comprar un auto con Analee y Juan. Servicio excelente. Gracias a analee y a Juan por hacerme un cliente contento con mi compra. More

Complete Joke- will do anything to make a sale I went to the used dealership after being called about an online inquiry I made about a 2016 Mazda 6, when I came to my appointment they were had no i I went to the used dealership after being called about an online inquiry I made about a 2016 Mazda 6, when I came to my appointment they were had no idea I was coming. I am in sales myself and thought that maybe the line of communication had been dropped but still gave them a chance. I test drove the car and it was closing time because I live an hour away and work but the sales man Mark M. had me take the car home and come back the next day - again this is not at all convenient being that I live an hour one way from the location of dealership and also drive an hour the opposite direction to work . I took car home and it was not even half way home that I realized I was not going to buy the car due to it being extremely hard uncomfortable seats and with my commute to work that is not what I want to pay a car note for . I called the sales man the next morning to inform him that after work I would be bringing the car back and not keeping it, So when I got there he had another vehicle a Mercedes Benz ML 350 pulled out for me to drive after my test drive he told me to take it home and we would talk again after the holiday weekend which means I was to take it home for 3 days. My mom fell in love with the car and I told her that they had two of them to buy so when Tuesday came around me and her went up there so she could also test drive the other one. I was told by my sales man Mark that he would be able to lower the price of the car and especially since we were now purchasing not one car but 2. He lied, everything he told us he was going to work out for us ended up not being true after we went to the financing department. My co-signer has actually been illegally added as a buyer for the car and they ran so many hard credit pulls that it took a huge toll on both our credit scores. My mom was told that she still had a warranty for another 20,000 miles by Mark but then found out that she did not when at finance which means that she had to now purchase one which raised the price of the car yet again. They were supposed to send me a copy of the financial papers and sale of car since they had to come out to my co-signers house to get his signature yet even though I have called I still have not a single piece of paperwork about my car. The windshield was to be serviced for the crack in it and I was told any problems my mechanic found they would take care of, well both my car and my moms car needed new tires and brakes and they have not returned my call and told my mom they would do hers but then only honored the brakes being fixed. This place rushed us through every aspect of the sale and they were very unprofessional and misinformed about their inventory. They will lie, cheat, and scam their customers to make a sale instead of treating them right and keeping them as customers for life. What a horrible way to run a business. This is exactly why people hate sales people and give "SALES MEN AND SALES WOMEN A BAD NAME" I AM IN NEW HOME SALES AND FIND THIS TYPE OF CUSTOMER SERVICE TO BE REPULSIVE. More

Edxcellent service I went in not feeling optimistic about being able to get a car financed because of my low credit score but thanks to your finance team and my sales pe I went in not feeling optimistic about being able to get a car financed because of my low credit score but thanks to your finance team and my sales person Michael Aguilera I was so wrong. I came prepared with everything they asked for and ended up driving home in a 2017 NIissan Versa. The customer service experience was awsome and I can see why this dealership seems to stay busy. I will be a repeat customer in the future. More

Tierra at Nissan central Tierra was so down to earth and reminded me of myself she was very helpful and gave so much energy to where the three hours I was there she made it se Tierra was so down to earth and reminded me of myself she was very helpful and gave so much energy to where the three hours I was there she made it seem like I was only there for an hour thanks Tierra for your help I will recommend Nissan central to all my friends More

exellent job took the Titan in for battery replacement. I was there around 715am or so to leave the truck. Leo comes out, smile on his face, took care of me, had m took the Titan in for battery replacement. I was there around 715am or so to leave the truck. Leo comes out, smile on his face, took care of me, had me on my way in about 5mins. Had it ready by lunch, so I could go pick it up at lunch time. Even found me some extra one to one points, plus the battery had a little bit left on the warranty. Truck was washed and he took care of every thing. Couldn't ask for more. More

Excellent sales experience and top notch salesman Juan Liscano sold me my 2017 Rogue. I had a seamless experience and juan really made me feel like the entire time I was there was important to him. He Juan Liscano sold me my 2017 Rogue. I had a seamless experience and juan really made me feel like the entire time I was there was important to him. He didn't make me feel like I was just another sale or number. Everything went as it was supposed to and my wife and I are so pleased with our decision to come to central Houston Nissan and we are lucky that we got to work with Juan. We will buy our next vehicle from Juan!!! More

Crooked salesman A friend asked me to help them and co-sign for a vehicle. They came to my home with sales person (Tommy Cunningham) and paperwork, when reviewing pa A friend asked me to help them and co-sign for a vehicle. They came to my home with sales person (Tommy Cunningham) and paperwork, when reviewing paperwork I noticed only my name was on the paperwork, when I asked about this the Tommy about it, he informed me the other persons paperwork was at dealership but he would email me copies. Can't believe I feel for this but I did. At the toward the end I learned they had not obtained insurance. Tommy gave his word no keys would be given till they showed proof. He said that the dealership would cover the vehicle till they did but I insisted no keys till proof which he agreed. He took a copy of my insurance to as he said show the finance company that I'm a responsible person. This is all I heard till about two weeks later when I got a call from my insurance company that the vehicle was in an accident. I came to dealership to find out why they gave the keys without my authorization and I was informed that Tommy Cunningham is no longer with them. His supervisor stated they had numerous similar complaints against him. Clearly I was was dumb for believing Tommy but at same time Tommy Cunningham did lie. There was no other paperwork, I am the only person on the contract and therefore he should not have given the keys cause I clearly instructed him not to. My insurance did cover the car and made the repairs so all is good there but I had no choice but to surrender the vehicle back to the bank, but been sitting here for over an hour and a half now because I am being refused help to get reimbursed for the gap and extended warranty. One person came out and said I have to come at hours I'm not available to come in yet they are open. Soooooooo rude here More