
Central Houston Nissan
Houston, TX
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Best experience I walked to this dealership with my young son after work to see what was available. Jose Lugo introduced himself to me and helped me get a car. As I s I walked to this dealership with my young son after work to see what was available. Jose Lugo introduced himself to me and helped me get a car. As I said, the whole experience was enjoyable at this dealership. Jose was relaxed, not pushy, understanding, explained things to me that I didn't understand. He didn't leave me blindsided and if there was something he wasn't sure about he asked his manager so as not to give me incorrect information. Jose Lugo is by far the best car salesman I have met. Even after I had spent a few hours there, it was getting late, and I opted to not buy that day, Jose drove me and my son to the bus stop and waited with us until the bus came. Central Houston Nissan is not the traditional "cheat you" dealership. They do sales right. The next day Jose called me with an offer Alfred Garcia approved that I couldn't refuse. I went back that day with my son and that night we drove home in our new car!! If you want a vehicle, this is the dealership to go to. There's no bs, is straightforward and they are willing to work with you. Jose Lugo, Alfred Garcia, and Michael Lopez are the best! I greatly appreciate what is being done at Central Houston Nissan. Keep up the good work! More
Excellent Customer Service Hi my name is Gwendolyn Shelton and i am the proud owner of a new Maxima i reallylove my car but most of all the people that worked with me from the s Hi my name is Gwendolyn Shelton and i am the proud owner of a new Maxima i reallylove my car but most of all the people that worked with me from the start til now when there is a problem one call is allit takes and im took care of the people that really made sure that i was alright is Chris Gates ,Miguel Mendez ,Scott Robertson, Keith Coner, maria sanchez ,Edy Woodard! Is the best. THANK YOU NISSAN FOR EVERYTHING YOU HAVE DONE FOR ME More
dealer tried to make appointment with client wtith ghost car car not present at dealer, and it is not only my case, i see same customers who spend 30 min travel time to dealer and car already sold. car not present at dealer, and it is not only my case, i see same customers who spend 30 min travel time to dealer and car already sold. More
SURPRISE THE MATH WAS WRONG. THE PRICE THAT THE SALESMAN GAVE AT THE DEALER WAS 8K MORE THAN THE PRICE STATED ON INTERNET. UNBELIEVABLE. WHY WOULD I BUT A USED THE MATH WAS WRONG. THE PRICE THAT THE SALESMAN GAVE AT THE DEALER WAS 8K MORE THAN THE PRICE STATED ON INTERNET. UNBELIEVABLE. WHY WOULD I BUT A USED CAR WHEN I AM PAYING FOR A NEW CAR PRICE. More
False Advertising Found a used vehicle on AutoTrader for $7887. Called to check if vehicle was still available and headed to the dealership. Took a look at the car - it Found a used vehicle on AutoTrader for $7887. Called to check if vehicle was still available and headed to the dealership. Took a look at the car - it was in excellent condition, so we proceeded inside to talk business. We were brought a price of $12600, which we rejected, showing the salesman the AutoTrader website price. After speaking to the manager, he came back with $11,600 we told him we wanted the price we showed him. Back to the manager, to return with the advertised price plus a $2995 reconditioning fee. At that point we left. While driving away,I called the internet salesperson with whom we had verified the availability. She promised to check with the manager to see what had happened and return our call. Still waiting on that call. More
DO NOT TRUST Lies, lies, lies!!! Clean slate finance? Nope! Customer service? Nope! Spoke to Crystal and Devenere and then did they bother meeting us when we ca Lies, lies, lies!!! Clean slate finance? Nope! Customer service? Nope! Spoke to Crystal and Devenere and then did they bother meeting us when we came in? NOPE? Preapproved for $25k and 0 down? Who knows? NOBODY TOOK MY CALL THE FOLLOWING DAY! Derek the sales guy? Oh he's out. Whatever! Drove over an hour and a half for empty promises, crappy service, and ZERO results! I'm blasting this out across every review site there is and calling my lawyer for false information and baiting. More
Technitians in hurry, didn't get what they offered online The technician had to leave early, even though I booked an appointment in advance. They didn't deliver what was offered online. In fact the representa The technician had to leave early, even though I booked an appointment in advance. They didn't deliver what was offered online. In fact the representative even didn't know about a listed package for 45k maintenance. A disturbing noise went undetected by the tech and had to inform the representative, but the techs left early. I don't know who did the work then. More
Great car purchase experience. I had a very nice experience deciding and purchasing a car with no pressure at Central Nissan of Houston. I arrived and told Chris Bennett I was inter I had a very nice experience deciding and purchasing a car with no pressure at Central Nissan of Houston. I arrived and told Chris Bennett I was interested in a silver 2016 Nissan Maxima, but wasn't sure which trim. He quickly made sure I was shown all trims to figure out what I liked and set me up for a test drive. I thought I had came into a problem because I decided I wanted a SL and silver with charcoal interior, which wasn't on the lot. Chris quickly located the color I wanted and made the sale for a great deal on it. I found this to be the first time I experienced dealing with a sales person that was friendly, patient and was not being pushy on what they had instead of want I wanted. So I most definitely recommend if you are looking for a great deal and great service go see Chris Bennett. More
did not come through Didn't come through like he said.. claims he was knew and couldn't do used pre-owned. Said he would get over there to make sure things was done right Didn't come through like he said.. claims he was knew and couldn't do used pre-owned. Said he would get over there to make sure things was done right but never came ,my husband try to call and his phone was turned off . More
Nice and good I got used car from here. They are very nice and helpful. For oilchange and inspection they do it very proffesionally and angelle is very helpful. I got used car from here. They are very nice and helpful. For oilchange and inspection they do it very proffesionally and angelle is very helpful. More