Central Houston Nissan

Central Houston Nissan's Chris Bennett My growing family of 8 was reaching the point to where we were cramped in our Chevy Suburban and were looking for a larger family option for travel. B My growing family of 8 was reaching the point to where we were cramped in our Chevy Suburban and were looking for a larger family option for travel. Being that this is not a common request for the general consumer, we were flat out told by other dealerships that they couldn't help us. Being a loyal American auto buyer, it was very frustrating that multiple Ford and Chevy dealers wouldn't give me the time of day to even search the area for any large passenger vans or assist in having one made or delivered. I reluctantly looked at Nissans from the suggestion of a coworker and found the NV passenger to not only be large enough seating wise but also very versatile in the arranging of the seating. I immediately contacted a Central Houston Nissan, where the website said some were available and was introduced to Chris Bennett. I told him what we needed and if he had anything that might work for us, unfortunately there were none on the lot with no outlook on when some might come available. A couple days went by and I received a phone call from Chris who was out of town on his personal vacation. He informed me that he'd just gotten an email that he was to be getting some brand new ones right off the assembly line the next week and he'd call to make an appointment to test drive. Monday rolled around and true to his word Chris verified they were there and the wife and I made the hour and a half drive to go and look, with only 4 of our kids in tow. When we arrived Chris literally gave us the keys and told us a few highlights and said he'd give us some time to look and talk. Great no pressure attitude was very refreshing. We liked what we saw and the rest is as they say history, we're now Nissan owners. More

HATE THIS DEALERSHIP 1.I over paid for my used car: $18,000 for a 2013 Nissan Versa including warranty 2. I had called when my plates had come in and asked if someone wo 1.I over paid for my used car: $18,000 for a 2013 Nissan Versa including warranty 2. I had called when my plates had come in and asked if someone would be able to attach my plates for me I was told that it would not be a problem and the dealership is open till 9 I went in at 5:30 and was told no one would be able to put on my plates and service was closed-receptionist handed me a flat head screw driver I went to the salesmanager, and he did it 3. I was told that there was a warranty on the paint. The Financial advisor had stated "if a shopping cart hits the car and scratches it, the paint is covered". Guess what? Its not covered under the warranty-the advisor should be better educated on his products. First lesson of sales-know what you are selling-know your product 4. I have contacted the dealership 4 times asking to have the warranty taken off the car....no response I HATE THIS PLACE!!!!! I would rather driver 3 hours out of my way than to ever do business with them again... More

"Understands Small Businesses" We tried three other dealerships before ending up at Central Nissan. At all three dealerships i explained that I was a small business owner, knew exac We tried three other dealerships before ending up at Central Nissan. At all three dealerships i explained that I was a small business owner, knew exactly what i wanted to buy and had a very limited time to spend at the dealership. Every dealership I went to made me sit with them and go through the normal "dealership game" for an hour or two. I had just about given up when I emailed Central on their website, inquiring about one of the NV200s on their webpage. One day later I was contacted by Chris Bennett. I told him what I wanted and I explained to him i had very limited time to meet. A week later i finally found time to visit the dealership and met with Chris. I was literally there 45 mins to fill out paperwork and i was on the road in under an hour.Everything else was done over the phone. They even drove to my house in Katy to sign the final paperwork after the deal was complete. Chris not only listened and respected my schedule but he gave me the best price of any other dealership. This guy is straightforward no bull****. If you value your time like i do and want the best possible price, see Chris at Central Houston Nissan More

Awesome experience The staff I dealt with on August 22, 2015, was very professional. I was treated like we were part of the Central Houston Nissan family. I liked the f The staff I dealt with on August 22, 2015, was very professional. I was treated like we were part of the Central Houston Nissan family. I liked the fact that there was no pressure what so ever. That meant a lot. The staff (Chris Bennet, Emmanuel and Tony Marinoni were awesome. All three: H - Heard my needs, E - Eased my tension, A - Attentively listened and L - Left me with a positive impression of Central Houston Nissan. (HEAL) HEAL is very important role for anyone who deals with people and Central Houston Nissan definitely has THREE staff members that are exemplary role models for the dealership. All three treated me how they would like to be treated and that goes a long way with customers. Therefore, without a second thought I would/well recommend family and friends to my new family at CENTRAL HOUSTON NISSAN. More

Best experience This was my first car buying experience and I can't imagine a better one! Chris was wonderful throughout the entire process - happy to answer all of m This was my first car buying experience and I can't imagine a better one! Chris was wonderful throughout the entire process - happy to answer all of my questions and going so far out of his way to make sure I got exactly what I wanted - even all the way to Austin. He went above and beyond in every single detail and made the experience so hassle free and easy. It was the best customer service I have ever received and I can't say enough how enjoyable it was to work with him. More

Warm welcome My wife and I were welcome with open arms from the very beginning. Great clientele recognition! Multiple bilingual sales man ready to accommodate our My wife and I were welcome with open arms from the very beginning. Great clientele recognition! Multiple bilingual sales man ready to accommodate our needs! More

VERY VERY VERY BAD EXPERIENCE BOUGHT A BRAND NEW CAR FROM THEM..THE OUTFIT IS MADE UP OF PEOPLE TRYING TO MAKE A SALE BY MAKING PROMISES THEY CANNOT DELIVER... THERE WERE ACCESSORI BOUGHT A BRAND NEW CAR FROM THEM..THE OUTFIT IS MADE UP OF PEOPLE TRYING TO MAKE A SALE BY MAKING PROMISES THEY CANNOT DELIVER... THERE WERE ACCESSORIES THAT WERE SUPPOSED TO BE ORDERED FOR THE CAR TO MAKE IT FUNCTIONAL.. NOW I CANNOT USE THE BRAND NEW CAR BECAUSE THE ACCESSORY WAS THE WRONG ONE...THEN NOW I JUST GOT A CALL TO SAY THE PART THEY PROMISED IN WRITING WILL NOT WORK ON MY CAR... THEY ARE SO INCOMPETENT. YOU WOULD THINK SOMEONE WOULD HAVE AT LEAST DONE THEIR RESEARCH. HERE IS A JOKE FOR YOU.. ONE OF THE SALESMEN WAS TRYING TO DEMO HOW AN ACCESSORY WORKED.. HE STRUGGLES FOR 15 MINS WHILE MY WIFE AND I STOOD AND WATCHED...MY 11 YEAR OLD SON TOOK THE KEY FOB FROM HIM, PRESSED A BUTTON AND BINGO!!! IT WORKED. WE FINALLY GOT TO TEST DRIVE THE CAR ..BROUGHT IT HOME , NOW WE JUST GOT A CALL TO SAY ALL THE ACCESSORIES THAT MADE THE CAR FUNCTIONAL WILL NOT WORK ON THE CAR, WELL MR MANAGER WHY DIDNT YOU JUST TELL MY WIFE AND I THAT IN THE FIRST PLACE..THE LIES YOU TELL ALWAYS COME BACK TO HUNT YOU.. WHY CANT YOU JUST BE HONEST.. YES.. I HAVE A BRAND NEW CAR PARKED IN MY GARARGE FROM NISSAN OF CENTRAL HOUSTON THAT DOES NOT WORK. THANK GOD I DIDNT TRADE IN MY BMW 325XI THAT IS PAID FOR AND HAS SERVED ME FOR 5 YEARS. ALL I WANTED WAS A SECOND CAR, AND ALL I GOT WAS A PACK OF LIES FROM MISFITS!!! WHAT A HORRIBLE HORRIBLE EXPERIENCE!!! More

Wonderful experience We went to Nissan to pick up our 2014 Armada that we had in the shop and we just decided to look at the pathfinders. My husband had a very difficult t We went to Nissan to pick up our 2014 Armada that we had in the shop and we just decided to look at the pathfinders. My husband had a very difficult time in making a decision. He was frustrated and Chris Bennett (manager) and Ray Molina (helped with language barrier) never gave up. They were doing everything in their power to make a sale and make the customer happy. Their persistence paid off! They are the BEST salespeople I have ever seen. My actual salesperson was Willie Sanders. He had SOO much patience with us! I can't begin to tell you how many cars we looked at before a decision was made. Edy Woodard was working in the service dept. which was where we started at. There was a problem with our car and she was in touch with us all the way and seen it through all the way to the end when the sale was made. I just can't say enough! This is my 2nd car purchased from them and I would recommend this car dealer to anyone. More