Central Houston Nissan

Awesome experience The staff I dealt with on August 22, 2015, was very professional. I was treated like we were part of the Central Houston Nissan family. I liked the f The staff I dealt with on August 22, 2015, was very professional. I was treated like we were part of the Central Houston Nissan family. I liked the fact that there was no pressure what so ever. That meant a lot. The staff (Chris Bennet, Emmanuel and Tony Marinoni were awesome. All three: H - Heard my needs, E - Eased my tension, A - Attentively listened and L - Left me with a positive impression of Central Houston Nissan. (HEAL) HEAL is very important role for anyone who deals with people and Central Houston Nissan definitely has THREE staff members that are exemplary role models for the dealership. All three treated me how they would like to be treated and that goes a long way with customers. Therefore, without a second thought I would/well recommend family and friends to my new family at CENTRAL HOUSTON NISSAN. More

Best experience This was my first car buying experience and I can't imagine a better one! Chris was wonderful throughout the entire process - happy to answer all of m This was my first car buying experience and I can't imagine a better one! Chris was wonderful throughout the entire process - happy to answer all of my questions and going so far out of his way to make sure I got exactly what I wanted - even all the way to Austin. He went above and beyond in every single detail and made the experience so hassle free and easy. It was the best customer service I have ever received and I can't say enough how enjoyable it was to work with him. More

Warm welcome My wife and I were welcome with open arms from the very beginning. Great clientele recognition! Multiple bilingual sales man ready to accommodate our My wife and I were welcome with open arms from the very beginning. Great clientele recognition! Multiple bilingual sales man ready to accommodate our needs! More

VERY VERY VERY BAD EXPERIENCE BOUGHT A BRAND NEW CAR FROM THEM..THE OUTFIT IS MADE UP OF PEOPLE TRYING TO MAKE A SALE BY MAKING PROMISES THEY CANNOT DELIVER... THERE WERE ACCESSORI BOUGHT A BRAND NEW CAR FROM THEM..THE OUTFIT IS MADE UP OF PEOPLE TRYING TO MAKE A SALE BY MAKING PROMISES THEY CANNOT DELIVER... THERE WERE ACCESSORIES THAT WERE SUPPOSED TO BE ORDERED FOR THE CAR TO MAKE IT FUNCTIONAL.. NOW I CANNOT USE THE BRAND NEW CAR BECAUSE THE ACCESSORY WAS THE WRONG ONE...THEN NOW I JUST GOT A CALL TO SAY THE PART THEY PROMISED IN WRITING WILL NOT WORK ON MY CAR... THEY ARE SO INCOMPETENT. YOU WOULD THINK SOMEONE WOULD HAVE AT LEAST DONE THEIR RESEARCH. HERE IS A JOKE FOR YOU.. ONE OF THE SALESMEN WAS TRYING TO DEMO HOW AN ACCESSORY WORKED.. HE STRUGGLES FOR 15 MINS WHILE MY WIFE AND I STOOD AND WATCHED...MY 11 YEAR OLD SON TOOK THE KEY FOB FROM HIM, PRESSED A BUTTON AND BINGO!!! IT WORKED. WE FINALLY GOT TO TEST DRIVE THE CAR ..BROUGHT IT HOME , NOW WE JUST GOT A CALL TO SAY ALL THE ACCESSORIES THAT MADE THE CAR FUNCTIONAL WILL NOT WORK ON THE CAR, WELL MR MANAGER WHY DIDNT YOU JUST TELL MY WIFE AND I THAT IN THE FIRST PLACE..THE LIES YOU TELL ALWAYS COME BACK TO HUNT YOU.. WHY CANT YOU JUST BE HONEST.. YES.. I HAVE A BRAND NEW CAR PARKED IN MY GARARGE FROM NISSAN OF CENTRAL HOUSTON THAT DOES NOT WORK. THANK GOD I DIDNT TRADE IN MY BMW 325XI THAT IS PAID FOR AND HAS SERVED ME FOR 5 YEARS. ALL I WANTED WAS A SECOND CAR, AND ALL I GOT WAS A PACK OF LIES FROM MISFITS!!! WHAT A HORRIBLE HORRIBLE EXPERIENCE!!! More

Wonderful experience We went to Nissan to pick up our 2014 Armada that we had in the shop and we just decided to look at the pathfinders. My husband had a very difficult t We went to Nissan to pick up our 2014 Armada that we had in the shop and we just decided to look at the pathfinders. My husband had a very difficult time in making a decision. He was frustrated and Chris Bennett (manager) and Ray Molina (helped with language barrier) never gave up. They were doing everything in their power to make a sale and make the customer happy. Their persistence paid off! They are the BEST salespeople I have ever seen. My actual salesperson was Willie Sanders. He had SOO much patience with us! I can't begin to tell you how many cars we looked at before a decision was made. Edy Woodard was working in the service dept. which was where we started at. There was a problem with our car and she was in touch with us all the way and seen it through all the way to the end when the sale was made. I just can't say enough! This is my 2nd car purchased from them and I would recommend this car dealer to anyone. More

Great service! Needed a car and he got it! No foolery and he's straight forward with you. I drove off in exactly what I wanted! Thanks Chris for going above and beyo Needed a car and he got it! No foolery and he's straight forward with you. I drove off in exactly what I wanted! Thanks Chris for going above and beyond!!! More

Always fun! This is my second car purchased from this particular Nissan dealership, and number four between my mom and me. Chris always makes the experience enjoy This is my second car purchased from this particular Nissan dealership, and number four between my mom and me. Chris always makes the experience enjoyable and super easy. It always makes me nervous making big purchases and he makes it seem a lot easier than what I think it is. The customer service doesn't end the day that you drive off in your new car. It's been a week and Chris continues to take care of my mom and me, as he managed to get two sales out of the both of us in the same day. I also enjoyed meeting Ryan, who helped to close the deal. I have been to other Nissan dealerships and I refuse to go anywhere else. A+ to these guys. More

bad business False advertising....they claim that mail prize winners are to get what is posted on the mail piece. Well that's all to draw in business they will giv False advertising....they claim that mail prize winners are to get what is posted on the mail piece. Well that's all to draw in business they will give you a lousy lottery ticket as a prize More

Customer Deliver Specialist - A+++ -Great experience!! Got my Nissan Rogue couple of months ago...the sales experience was OK, but my kudos are going to Customer Deliver Specialist : Ana Lee Palencia who h Got my Nissan Rogue couple of months ago...the sales experience was OK, but my kudos are going to Customer Deliver Specialist : Ana Lee Palencia who help us on getting done minor issues with the delivery on the SUV - missing frontal window tint and strip line. The session given to explain in detail the control panel on the car was great experience, giving answer to all my questions. Is for the kind of service she provides I will definitely keep in mind Central Houston as my first option in coming future once I am ready to get another vehicle. Thanks Central Houston to have this kind of service after papers have been signed, you are not only making new happy customers, but winning as well future recommendations for new ones. More

3 spam calls in one day I received a mailer from this dealership and visited yesterday. So far, they've called me three different times from different numbers. Each time, I'v I received a mailer from this dealership and visited yesterday. So far, they've called me three different times from different numbers. Each time, I've asked them to remove me from the call list and stop calling me, as I am not interested in purchasing from them. Avoid, avoid, avoid! If they get your number, they will not leave you alone! More