Central Houston Nissan

My husband and I each bought a vehicle from Chris Bennett a few weeks ago. After searching for a new car for the past 6 months our experience at Bake Nissan was definately the best. Chris took great care o a few weeks ago. After searching for a new car for the past 6 months our experience at Bake Nissan was definately the best. Chris took great care of us and made sure we both received exactly what we wanted. He definately went above and beyond to make the car buying experience pleasant. I would definately recommend Baker Nissan and Chris Bennett!! More

Great experience get the vehicle i wanted and at the great price. The guys i make a deals were great and help me on each and every step of vehicle purchase process. I would like to recommend this dealer great price. The guys i make a deals were great and help me on each and every step of vehicle purchase process. I would like to recommend this dealer specially Miguel Mendez my salesman who helped from showing me vehicles of my choice and at my price. thank you guys More

I drove in from Denver, CO on 18 July 2013. While on the road my check engine light came on. I came straight to Baker Nissan South to get it checked out. I was told that the next appointment was Tuesday J road my check engine light came on. I came straight to Baker Nissan South to get it checked out. I was told that the next appointment was Tuesday Jul 23rd. I left my vehicle at the dealer so that they could get it in as soon as possible. At 2:00 P.M. on the 23rd I called for an update on my vehicle. I was told that it had not been looked at and they would call me back. I arrived at the dealer at 4:00 P.M. after no call back. I was informed that they had ran a scan on the vehicle but could not figure out the problem. It was back outside while they worked on other vehicles. I was told to come back in 40 minutes to see if they had a come up with a solution. I arrived back in 90 minutes and my car still had not been moved. I was told that the Service Manager had sent a email to Nissan to get a solution to the problem but they had closed for the day. This meant that I would be without my vehicle yet another day after being there for 5 days already. I feel if I would not have called to inquire on the status it would not have been looked at on the 23rd although I had an appointment. I suggested that maybe because I came from a high altitude area maybe that might be the problem. I told them to clear the code and I would just leave. There was no urgency or concern on whatever I decided. I felt like I was giving them advice on how to repair my vehicle. Still today I have not heard back on what Nissan said about the issue. This is the worst service I have ever received in dealing with my vehicle. I will not come back to Baker Nissan for anything and will pass this experience on to all of my colleagues. More

I live 7 miles from Robbins Nissan in Humble, TX, but drove 30 miles to work with Ed Jackson. Ed was so professional with a very warm personality over the phone. I didn't get the same respect from Robbin drove 30 miles to work with Ed Jackson. Ed was so professional with a very warm personality over the phone. I didn't get the same respect from Robbins Nissan. I was put on hold for a long time and the salesperson never returned my phone call until three days later. He made me feel that my business wasn't important. My total experience with Ed was amazing and I am extremely pleased with the total experience from finance manager to meeting the service department personnel . Chris was amazing as well. He worked with Ed and made me extremely comfortable. I have told everyone I come into contact with about the wonderful people at Baker Nissan. I am a total fan!!!!! More

I had a very pleasant experience at Baker Nissan South. My salesman was polite and helpful. The finance department was great. I would recommend this dealership to anyone. My salesman was polite and helpful. The finance department was great. I would recommend this dealership to anyone. More

We needed a small sedan and spent weeks researching different makes and models, and negotiating with dealers. A friend recommended Baker Nissan. I called them Saturday morning with the vehicle specs a different makes and models, and negotiating with dealers. A friend recommended Baker Nissan. I called them Saturday morning with the vehicle specs and price. Within 30 minutes we had a deal via email with no haggling back and forth. That afternoon we drove up from League City. Lucas was waiting with the car ready. There were no surprises just paper to sign. There was a miss on the terms on the price in the paper work but they fixed it quickly without question. This was the easiest car buy I have had. (6 vehicles/dealers in 12 years). More

Ed Jackson is the best salesman I have every worked with. This is our second vehicle that we have purchased from him and we will definitely use him again when we are in the market for a new vehicle. This is our second vehicle that we have purchased from him and we will definitely use him again when we are in the market for a new vehicle. More

Although I never got around to buying a car at this dealership, I have been effectively thwarted from ever stepping foot into this establishment. My father and I were cussed out by a car salesman withi dealership, I have been effectively thwarted from ever stepping foot into this establishment. My father and I were cussed out by a car salesman within the first 5 minutes of stepping into the parking lot, then basically told by management that we were asking for it because of my father’s "accent", and then without even solving the problem at hand the managers kept offering to sell us a car. More

I started looking at cars on the Baker Nissan website. I wanted to know answers to questions I had on the Nissan Versa. I wanted a car less than $20,000 brand new not used. I was connected to Shurhonda Fi wanted to know answers to questions I had on the Nissan Versa. I wanted a car less than $20,000 brand new not used. I was connected to Shurhonda Fitzgerald. She answered my questions every time I thought of something I wanted to know about the car. She also told me that there was a silver 2013 Versa there. I asked many questions online because I had cancer and it left me with a permanent trach and physically unable to speak. After getting enought information on the car, I knew I had to go over and see the car. I ask a friend to bring me. I explained to Shurhonda about my previous wreck in which my car was totaled. She offered to come and pick me up to bring me to Baker Nissan. I knew then I had to go see her and buy that car that day on July 10, 2013. I felt at that moment that I did not want to let her down and not come there. When I did get there, several sales people met me, my sister, and my friend outside. But at the door inside was Shurhonda and I knew it was her never seeing her before. Shurhonda introduced us to Corey Veal and told us he would be helping her. They were very patient reading my input on my dry erase board which is my mode of talking now. Together they were the friendliness people I had ever met when purchasing a car. We went back and forth about the price. Shurhonda was on her job getting the price I wanted. Cory was there giving advice and so charming. I felt like had known them forever. My paperwork was carried to Tony Marinoni, the financial manager. I got a little nervous thinking this price is going to be more per month than I wanted. When I went in, Tony was so very nice and I was at ease. I got the finance rate I wanted and then some. Corey made sure my 2013 Versa was ready for me to take home. To me it was a dream coming true since I had been without a car so long and had to use public transportation being out in the Houston summer weather. What I got out of this experience is anyone can sell cars. But what really sells cars is how people are treated when they meet the sales people. Some come off like the "shark" out to snag you without any feelings toward the customer. Unlike my sales people, Shurhonda, Corey, and financial manager Tony, I felt very warm and throughly satisfied with them, the car, and this dealership. That is what makes a "great" experience when people who go out of their way to make you truly satisfied you made the right decision to purchase their product. More

I started the sales process on the Saturday before the July 4th holiday and completed it on the 2nd. I had seen Chris Bennett's reviews on this site in advance and that was why I asked for him when I fir July 4th holiday and completed it on the 2nd. I had seen Chris Bennett's reviews on this site in advance and that was why I asked for him when I first contacted the dealership. After giving him an idea of the Murano I wanted, he was able to narrow the scope of the transaction by showing me a vehicle that was right on the money as to what I wanted. Unfortunately for us, one or two credit blemishes existed on our report which prevented us from getting exactly what had been showed. However, instead of throwing in the towel, Chris scoured his inventory and located a substitute which had all of the "must have" features. His feeling was that it was his job to help find us the best car he could for our needs given our attendant credit and that he would keep working on it until we found a way to get the job done. While all this was going on, Chris also went out of his way to introduce my wife and me to key personnel so that we would know someone at Baker in each department that we might come in contact with. I caught myself apologizing for the amount of time I felt like he was spending on us, but he kept saying that it was his job to take care of his customers and put them into the vehicle that would make them happy. When the deal finally did get done, he personally walked us through the service area and parts area to introduce us to people we might see in months to come during the life of the vehicle and had a chance to joke with some about common friends or backgrounds. I then had occassion to visit with him briefly on the 4th for him to show me how to operate a couple of other features and, sure enough, he was there and helped me program things in no time. I think it is important to note to the reader that I'm not a spring chicken and over time had purchased new vehicles in Ford, Chevy, Olds, Buick, Toyota and Chrysler dealerships but had never purchased a Nissan until I read the outstanding reviews in Consumer Reports. Now, because of how much we like the handling and drive of the Murano, Nissan will be the first place I ever look. Moreover, given my experience with Chris Bennett, my first call will always be to Chris at Baker Nissan. If Chris can't get you fixed up, then it probably isn't the right to time to buy...it's that simple. More