Central Houston Nissan

I have often heard that it isn't if a business has a problem, it is what do they do about it. I did in fact have a problem and posted a complaint on this site. Within 3 minutes I got a call from Mr. Dea problem, it is what do they do about it. I did in fact have a problem and posted a complaint on this site. Within 3 minutes I got a call from Mr. Dean and he resolved the problem swiftly and was very accommodating. I am very impressed with how they resolved the issue and would highly recommend this dealership. Thanks! Nancy Roberts More

I would also like to add the operator, Belinda, to the list of people that made my visit a nice and memorable one! Ed, John and Belinda were so kind and personable I felt like I knew them and that makes f list of people that made my visit a nice and memorable one! Ed, John and Belinda were so kind and personable I felt like I knew them and that makes for an easier time when you're spending money....lol. Great friendly atmosphere throughout the entire place. I will return for my next purchase as well as recommend this establishment to my friends and family! :) More

My husband and I each bought a vehicle from Chris Bennett a few weeks ago. After searching for a new car for the past 6 months our experience at Bake Nissan was definately the best. Chris took great care o a few weeks ago. After searching for a new car for the past 6 months our experience at Bake Nissan was definately the best. Chris took great care of us and made sure we both received exactly what we wanted. He definately went above and beyond to make the car buying experience pleasant. I would definately recommend Baker Nissan and Chris Bennett!! More

Great experience get the vehicle i wanted and at the great price. The guys i make a deals were great and help me on each and every step of vehicle purchase process. I would like to recommend this dealer great price. The guys i make a deals were great and help me on each and every step of vehicle purchase process. I would like to recommend this dealer specially Miguel Mendez my salesman who helped from showing me vehicles of my choice and at my price. thank you guys More

I drove in from Denver, CO on 18 July 2013. While on the road my check engine light came on. I came straight to Baker Nissan South to get it checked out. I was told that the next appointment was Tuesday J road my check engine light came on. I came straight to Baker Nissan South to get it checked out. I was told that the next appointment was Tuesday Jul 23rd. I left my vehicle at the dealer so that they could get it in as soon as possible. At 2:00 P.M. on the 23rd I called for an update on my vehicle. I was told that it had not been looked at and they would call me back. I arrived at the dealer at 4:00 P.M. after no call back. I was informed that they had ran a scan on the vehicle but could not figure out the problem. It was back outside while they worked on other vehicles. I was told to come back in 40 minutes to see if they had a come up with a solution. I arrived back in 90 minutes and my car still had not been moved. I was told that the Service Manager had sent a email to Nissan to get a solution to the problem but they had closed for the day. This meant that I would be without my vehicle yet another day after being there for 5 days already. I feel if I would not have called to inquire on the status it would not have been looked at on the 23rd although I had an appointment. I suggested that maybe because I came from a high altitude area maybe that might be the problem. I told them to clear the code and I would just leave. There was no urgency or concern on whatever I decided. I felt like I was giving them advice on how to repair my vehicle. Still today I have not heard back on what Nissan said about the issue. This is the worst service I have ever received in dealing with my vehicle. I will not come back to Baker Nissan for anything and will pass this experience on to all of my colleagues. More

I live 7 miles from Robbins Nissan in Humble, TX, but drove 30 miles to work with Ed Jackson. Ed was so professional with a very warm personality over the phone. I didn't get the same respect from Robbin drove 30 miles to work with Ed Jackson. Ed was so professional with a very warm personality over the phone. I didn't get the same respect from Robbins Nissan. I was put on hold for a long time and the salesperson never returned my phone call until three days later. He made me feel that my business wasn't important. My total experience with Ed was amazing and I am extremely pleased with the total experience from finance manager to meeting the service department personnel . Chris was amazing as well. He worked with Ed and made me extremely comfortable. I have told everyone I come into contact with about the wonderful people at Baker Nissan. I am a total fan!!!!! More

We needed a small sedan and spent weeks researching different makes and models, and negotiating with dealers. A friend recommended Baker Nissan. I called them Saturday morning with the vehicle specs a different makes and models, and negotiating with dealers. A friend recommended Baker Nissan. I called them Saturday morning with the vehicle specs and price. Within 30 minutes we had a deal via email with no haggling back and forth. That afternoon we drove up from League City. Lucas was waiting with the car ready. There were no surprises just paper to sign. There was a miss on the terms on the price in the paper work but they fixed it quickly without question. This was the easiest car buy I have had. (6 vehicles/dealers in 12 years). More

I had a very pleasant experience at Baker Nissan South. My salesman was polite and helpful. The finance department was great. I would recommend this dealership to anyone. My salesman was polite and helpful. The finance department was great. I would recommend this dealership to anyone. More

Ed Jackson is the best salesman I have every worked with. This is our second vehicle that we have purchased from him and we will definitely use him again when we are in the market for a new vehicle. This is our second vehicle that we have purchased from him and we will definitely use him again when we are in the market for a new vehicle. More

Although I never got around to buying a car at this dealership, I have been effectively thwarted from ever stepping foot into this establishment. My father and I were cussed out by a car salesman withi dealership, I have been effectively thwarted from ever stepping foot into this establishment. My father and I were cussed out by a car salesman within the first 5 minutes of stepping into the parking lot, then basically told by management that we were asking for it because of my father’s "accent", and then without even solving the problem at hand the managers kept offering to sell us a car. More