Central Valley Nissan

Overall a very nice experience Purchasing a car is not the most pleasant experience,but I must say the purchase at Central Valley Nissan was overall a very nice experience. Purchasing a car is not the most pleasant experience,but I must say the purchase at Central Valley Nissan was overall a very nice experience. More

Excellent service! We haven't purchased a vehicle since 2008. Always hate the process, but we have to say our experience yesterday was great! No pressure. It was a very We haven't purchased a vehicle since 2008. Always hate the process, but we have to say our experience yesterday was great! No pressure. It was a very smooth process. We really didn't know what we wanted but had a definite price limit. Jesus was our salesman and he was very patient and wasn't afraid to talk about different options. I was very anxious about financing a vehicle when we first began but I felt very good about our choice when we left with our new car :) The finance manager was also very pleasant and did not try to sell us 10 other things at the end. More

Fantastic--especially Rebecca E :) Just bought my first new car since the last millenium from CVNissan yesterday. I had shopped around used car lots already and decided on a versa note, Just bought my first new car since the last millenium from CVNissan yesterday. I had shopped around used car lots already and decided on a versa note, but hadn't decided if I would buy a 1-2 yo car or go new. I did a "build your own" on nissanusa website to explore the options available, and saved/submitted it. I had a very quick email response from Rebecca E at CVNissan offering to be of service in helping me find/recreate the Versa Note I was interested in. Spent several hours at the dealership with her the next night, where she allowed me to test drive anything I wanted, answered all my questions, reviewed options with me again, etc. I told her I needed to "sleep" on my options before making a decision and she was terrific and not pushy at all. The next morning (which was a Saturday), I emailed her some additional questions, which she answered within mere minutes back and forth a couple of times. I went down to the dealership--again, test drove--again, and finally made my decision to purchase a 2015 Versa Note from Rebecca. Throughout this whole process, she never pushed, never made me feel like she was trying to get me in or out, so she could move on to another customer looking for a higher end car, never once let me down in any portion of the process. She's a terrific salesperson, but beyond that she has excellent customer service, because her goal wasn't just to get me to hand over the money, it was to make me feel comfortable, informed, secure and confident that she was my PARTNER in making this big decision that I'll be living with for years to come. I wish I could buy everything I need in life from Rebecca haha! Before I left the dealership, she took me on a tour of the entire place including the parts and services departments, introducing me to everyone on the way. Everyone ELSE was amazing too! I'm sure they have people scuttled through all day long as they purchase their cars, but they all acted like I was some kind of VIP, stopped what they were doing, smiled, shook my hand and just really made me feel welcome. I'm literally looking forward to my first oil change ha ha. The finance department (I believe my guy was Jose) was also SUPER easy to work with, and we chatted and laughed up a storm while working through all the papers. Bottom line, I cannot say enough about how pleased I was to purchase a car here. I'm happy to know this business is where I'll be going for all my future service needs for the next several years, and would not hesitate to buy a car from them again in the future. Thanks Central Valley Nissan! More

No Pressure Sales We went into the dealership on a 'fact-finding' mission. We had not bought vehicles in 7 years (Nissan Titan & Nissan Altima) and wanted to find out We went into the dealership on a 'fact-finding' mission. We had not bought vehicles in 7 years (Nissan Titan & Nissan Altima) and wanted to find out about all the safety features now available, what are vehicles would be worth and how much a new vehicle would cost. Because of our primary concern for the newer safety features, we didn't think we could find a comparable pre-owned vehicle. Our specific criteria was looking for a vehicle that could comfortably seat 5 adults and their respective luggage for road trips and got good gas mileage. I had looked online at the Quest Platinum, but my wife did not like the body design and the bucket seats in the second row meant that we would lose too much luggage space by having to use at least one of the seats in the third row. Our salesperson, Dakota Anderson, directed us to a Pathfinder Platinum in my wife's favorite color and we were satisfied that vehicle met our needs. Dakota was able to explain the safety features to us and if he didn't know the answer, he immediately obtained the answer. He is very personable and a no pressure salesman. Once he turned us over to Jeff the "closer" he remained with us and continued to provide support, Dealing with Jeff was a unique pleasure in that he was creative in his negotiations to win the deal and allowed us to feel we got the best deal possible. It turned out to be the shortest negotiation session that I have ever experienced in buying a car. More

We had excellent customer service at Nissan! The salesman Dakota was efficient and friendly. At the end he made sure to show us the features of our new car! The new Nissan Maxima is an awesome ca The salesman Dakota was efficient and friendly. At the end he made sure to show us the features of our new car! The new Nissan Maxima is an awesome car. The excellent customer service is why I recommend Central Valley Nissan to my friends and family! More

Excellent service THIS IS MY SECOND NEW NISSAN I BOUGHT.LOVE NISSAN AND THE BEST SERVICE. Ignacio has great customer service.And after you buy the car they all clap. THIS IS MY SECOND NEW NISSAN I BOUGHT.LOVE NISSAN AND THE BEST SERVICE. Ignacio has great customer service.And after you buy the car they all clap. More

Excellent service. Fantastic staff We have purchased or leased cars from Central Valley Auto Nissan or Infiniti for the last 5 years. We always have the cars serviced (all servicing) a We have purchased or leased cars from Central Valley Auto Nissan or Infiniti for the last 5 years. We always have the cars serviced (all servicing) at the dealerships. Its a fantastic easy process. On the rare occasion we have a warranty issue it is handle quickly and efficiently by the service department. That being said we have only had 2 issues for warranty on 7 cars.. I highly recommend this dealership. We refer people to these dealerships constantly. More

I recently visited this dealership within the last 2 weeks. I would have to say it was one of the most "Positive" experiences that I have ever had at a Car Dealership.I came in and looked at the Nissan weeks. I would have to say it was one of the most "Positive" experiences that I have ever had at a Car Dealership.I came in and looked at the Nissan Altimas, which I am very interested in. The "Vibe " that the Salesmen had was very uplifting. John Leder was the Sales Associate that I worked with. The "Fun and Energetic" energy that he had was Awesome. He listened to everything that I was looking for. He was more interested in finding a vehicle that "suit" me than just trying to sale me any car. I was so impressed with the knowledge that he had and will be coming up soon to purchase it. I have recommended him and this dealership to a very good friend of mine. Which coincidentally, she just purchased a car from. I will defineltly keep recommending this Great place to all my friends....And I will very soon be driving My Altima!!! Christina Blair More

We recently purchased a 2012 Maxima from this dealership. We had a great experience at this dealership. Everyone was very friendly and helpful. We were able to get the car that we were wanting. We worked wit We had a great experience at this dealership. Everyone was very friendly and helpful. We were able to get the car that we were wanting. We worked with Manny Dhillon; he was not pushy and is a very personable person. Before leaving with the car, he made sure that we knew how to operate all the features of the car. He has personally called our home to see that everything is OK with our new car. We would definitely recommend Manny and this dealership to anyone looking for a new vehicle. More

Dear Sir, First and foremost, let me say that the Dear Sir, First and foremost, let me say that the "Feel Good" brand is well in hand. Thirty years ago, my wife, Ellaine, and I purchased our fir Dear Sir, First and foremost, let me say that the "Feel Good" brand is well in hand. Thirty years ago, my wife, Ellaine, and I purchased our first "Z". It was the year we married and we proudly drove home a new 280ZX 2+2. Now, on our 30th anniversary, we have purchased our second "Z". A black cherry dream machine. And in all the years between, doing business with many dealerships and their staffs throughout California, we have never met a more professional, courteous and honest group of people than those employed at your Nissan dealership. I would like to call your attention to three of them. Lenny Daoud is one of the nicest, most professional sales consultants I have had the pleasure to do business with. Chicago's loss was your gain. I will ask for Lenny on my next purchase. Lenny was most ably assisted by your sales manager, Neal Dow. Neal has a soft touch with the customer and he is the first sales manager I have ever met that I would look forward to doing business with again. Likewise, George Shimrado did an excellent job guiding us through the finance process. He was always certain to make sure we understood all of our options. I am writing this because, one, your on-line customer satisfaction survey wasn't working properly. And secondly, because it has always been my belief that good performance should always be rewarded. Sincerely, Art Ragland More