
Century BMW Jaguar Land Rover Volvo
Huntsville, AL
Filter Reviews by Keyword
By Type
Showing 379 reviews
excellent customer service We ordered an XC90 T8 through Century, Josh and Oren worked hard to get us the vehicle we wanted. It was a long drawn out process because Volvo NA did We ordered an XC90 T8 through Century, Josh and Oren worked hard to get us the vehicle we wanted. It was a long drawn out process because Volvo NA didn't want to provide an allocation for us. They stuck it out with us and kept us in constant contact with their efforts to get Volvo to provide us with an allocation. All said and done it was about a 9 month process, sure we could have gone to another dealer (nearest dealer is 2+ hours away) but I didn't want that hassle. Josh's courtesy towards my wife in the early days when she was just checking the car out really impressed me. Most people blew my wife off because she had 2 young boys with her and they didn't want to deal with that, but not Josh and his team. So my hats off to Josh and team at Century for their professionalism and courtesy. More
Superb Customer Service! My husband and I have purchased two vehicles from Ann Marie Lang. Both times she made the car buying process more enjoyable. Ann Marie goes above an My husband and I have purchased two vehicles from Ann Marie Lang. Both times she made the car buying process more enjoyable. Ann Marie goes above and beyond to ensure her clients are happy not just when purchasing the vehicle, but after as well. Multiple times she has assisted us by scheduling and overseeing repairs to our vehicles. Ann Marie Lang is the embodiment of customer care. More
Professional Sales Staff Lucas took the time to make the purchase experience a good one. He ensured the experience was pressure free and handled several issues, including bri Lucas took the time to make the purchase experience a good one. He ensured the experience was pressure free and handled several issues, including bringing in management to help resolve the issue. A good experience. More
Consistently the BEST Ann Marie is always willing to go the extra mile to make car shopping and buying a great experience. She has superior product knowledge and customer Ann Marie is always willing to go the extra mile to make car shopping and buying a great experience. She has superior product knowledge and customer service skills...most importantly, she takes the time to listen!! Cornealius Hurt has been our service advisor for many years and he is always professional, courteous, thorough and knowledgeable. I highly recommend him for service after the sale. We have also worked with David McGee for many years and it was a pleasure working with Kim Underwood on our most recent purchase. Chris Engels in the parts department has also been wonderful to work with. We have been Century customers since 2011 and find that the sales and ownership experience have been consistently great!!! More
Great Customer Service When visiting Century ask for Ms Ann Marie Lang! My husband and I felt very welcomed and comfortable working with her! She really listens to the custo When visiting Century ask for Ms Ann Marie Lang! My husband and I felt very welcomed and comfortable working with her! She really listens to the customers wants and needs and finds exactly what you are looking for with no pressure! Our overall experience with her was great More

Teresa’s BMW We worked with Carl Erwin to purchase our first BMW after contacting him about an 2018 X5 we found on the website. Carl was very knowledgeable about t We worked with Carl Erwin to purchase our first BMW after contacting him about an 2018 X5 we found on the website. Carl was very knowledgeable about the vehicle. The staff at Century was very friendly and made us feel at ease about our purchase. We would definitely work with Century again. More
Ann Marie is the BEST!!! Ms. Ann Marie is always so knowledgeable about everything, and she makes car shopping very easy, exciting and fun. We have worked with her for years!! Ms. Ann Marie is always so knowledgeable about everything, and she makes car shopping very easy, exciting and fun. We have worked with her for years!!!! More
Stabbed in Back,,,,, Had a deal confirmed online and financing arranged. Travel arranged and confirmed...dealership sold car on me.....lost money in transaction!!! Poor Had a deal confirmed online and financing arranged. Travel arranged and confirmed...dealership sold car on me.....lost money in transaction!!! Poor Pooor Pooooor!!! Dont say "thank you for your service and then stab me in the back! Mike Long was the sales manager...Terry Horten the salesman. Mike Long will not return my call (cowardly response) They were friendly when naturally when it was to their advantage More
Appreciative of the entire Century BMW Group This is the third car we have purchased from Century BMW. We have worked with Anne Marie Lang for each purchase. She is the absolute best!!! She con This is the third car we have purchased from Century BMW. We have worked with Anne Marie Lang for each purchase. She is the absolute best!!! She continues to check with us to ensure we are satisfied with our purchase. Kim Underwood helped us with the financial paperwork and was very efficient and personable. We appreciate the service and support from the entire Century Automotive Group! More
Good experience Professional team. The experience was great overall. Josh was a very good salesman and the e tire team wanted my wife and I to walk away with a grea Professional team. The experience was great overall. Josh was a very good salesman and the e tire team wanted my wife and I to walk away with a great experience. More