Certified Benz & Beemer

Closing the Deal - Rude Person Our overall experience with this dealership and working with Danny Quintana was awesome - Danny served us well. We made our decision and decided to Our overall experience with this dealership and working with Danny Quintana was awesome - Danny served us well. We made our decision and decided to purchase the vehicle; however, when the numbers were presented, we questioned an item on the list and at that point we were introduced to Dustin. Dustin was a rude and unfriendly person - we informed him that we didn't want an "item' on the list and told him we had asked that it be removed. Dustin said "it's a good deal." We said, "Explain to us what that means when we said we don't want it." We repeated ourselves and he didn't care to hear our point, nor did he find it necessary to have to explain anything. He at that point made no further eye contact with us through the conversation, and acted in a disgusted manner as he printed out the final numbers. If it weren't for Danny, we would have walked away from the purchase of the car. Kudos Danny! Boo Dustin. More

Quick and convenient service! We were looking for a BMW and located one quickly with the help of the sales manager Dustin. The process from test drive to finance was one of the fa We were looking for a BMW and located one quickly with the help of the sales manager Dustin. The process from test drive to finance was one of the fastest we have ever experienced. We would highly recommend buying a vehicle from Certified and the sales staff are very friendly, knowledgeable and helpful. We are going to buy our next BMW from them! More

Customer service next to none "When can one say I enjoyed buying a car experience?" Well I did. They all relate as a family which is very unusual at car dealerships where competiti "When can one say I enjoyed buying a car experience?" Well I did. They all relate as a family which is very unusual at car dealerships where competition for sales seems to supersede customers interest. At Certified Benz and Beemer you may think they just nice on the Internet...their customer service is next to none! More

Unbelievable! I was fortunate enough to work with Frank Blackwell, he is the most dedicated and service oriented auto salesman I have ever worked with and I buy veh I was fortunate enough to work with Frank Blackwell, he is the most dedicated and service oriented auto salesman I have ever worked with and I buy vehicles pretty regularly. The man was relentless making sure that every detail was to my satisfaction. I am in sales and it was awesome to work with someone as diligent as I am when it comes to customer service. Frank, exemplifies the work service and he is now, "the man". I will be buying truck this weekend or as soon as Frank is able to locate one for me and there is no one else that I would even consider working with after my experience with Frank yesterday. I have been using the same salesman for 15 years until now. Thank you Frank you are awesome and I truly appreciate all the time and effort you put into my transaction it was very nice meeting you. Coming from out of town to do this transaction was a lot less stressful because of how Frank handled everything so efficiently. Thank you, thank you and yes all of Yuma will be hearing about how great it was working through your dealership. Denise Carlos Yuma, AZ More

The ONLY dealership to buy from. I came across my vehicle while searching through several metro areas - Dallas, Denver & Phoenix. The moment I made contact with the dealership, my ex I came across my vehicle while searching through several metro areas - Dallas, Denver & Phoenix. The moment I made contact with the dealership, my expectations were met with professionalism and "action" oriented service. Within 30 minutes I had a walk-around video of the vehicle. Important to share. When hiccups happen, which they often do, the responsiveness of the Certified Benz & Beemer was fast and consistent. No run around. No excuses. They stand behind their service. I highly recommend Certified Benz & Beemer for any looking to buy a quality, certified used vehicle. We will be buying our next car from CBB. More

Even Little Guys get treated like a "Baller" Chris Nall and the team at Certified Benz and Beemer are truly a group of seasoned professionals that care about all their customers. 99% of their st Chris Nall and the team at Certified Benz and Beemer are truly a group of seasoned professionals that care about all their customers. 99% of their stock consists of exotic cars that i could never afford. They obviously cater to a high-income market. But despite my bad credit and my meager Honda Civic budget target, they still tasted me with respect and dignity. They were always couteous and made every effort to ensure my satisfaction. I would highly recommend them to anyone in the market for a car. More

great service The sales men were personable, not high pressure, no nonsense. Just got the job done. Nothing makes me run away faster than a high pressure sales per The sales men were personable, not high pressure, no nonsense. Just got the job done. Nothing makes me run away faster than a high pressure sales person. More

one happy camper After the typical car talk.. we didn't realize what kind of car we were looking at... There was three three other people on the same car three days be After the typical car talk.. we didn't realize what kind of car we were looking at... There was three three other people on the same car three days before it even arrived... When these guys say they have a hot car.. They actually mean it!!!! After a little hiccup... my wife and i have the best l550 in all of AZ.. super low miles and super low price.. I have been looking at this car for over two months and these guys were the best to work with.. Not only did I get a better deal than what I thought but the overall experience was nothing short of fantastic!!! Chicago guy Richie!!!! and Andy were the absolute best to work with !!! no pressure and the cleanest car we have ever purchased.. I am a car buyer and I must say these guys know how to treat a person not only before but after the sale!!! Dynamic duo Andy and RK!!! Love you guys!!! More

My beautiful SL550 My experience with this dealer started off in a negative direction. It turns out that I ended up with the car I really wanted. Overall I still remain My experience with this dealer started off in a negative direction. It turns out that I ended up with the car I really wanted. Overall I still remain neutral. I have optimism that my experiences moving forward will overcome the past. I am grateful to be blessed with a beautiful car and glad I got a second chance at the opportunity of owning it. I am still unsure whether or not I would refer them to be honest. It appears they try to right wrongs when they are able so for that I am choosing yes. More

purchase of a great car Jamie Herbranson was very helpful in showing us the car we needed. He was helpful and knowledgeable. If I need another car I will return and am hap Jamie Herbranson was very helpful in showing us the car we needed. He was helpful and knowledgeable. If I need another car I will return and am happy to recommend him to others. Someone preparing the car for departure neglected to put gas in it. I made it home with the low fuel light on. More