Certified Benz & Beemer

This was my first experience buying a car from a dealership, and I was very skeptical. I was in the market for a used trade-in that was reasonably priced, and was truly a quality car. I feel very dealership, and I was very skeptical. I was in the market for a used trade-in that was reasonably priced, and was truly a quality car. I feel very lucky to have been able to work with Kim Shroyer for my search. He took my persoanl limitations into review, and lined me up with a nice used Saturn. The sale was absolutely no pressure (I'm very sensitive to this). Kim was helpful, enthusiastic, and professional. The attention I received was personalized and complete. Kim put me at ease. I was self-conscious about not being able to afford a more expensive car, but Kim didn't bat an eye. He even was able to apply my own tired car to the purchase, which knocked down my out-of-pocket cost. I found the other staff members to be very attentive and customer focused. I needed to get a cosmetic adjustment after my purchase, and I found the other sales reps and Benz & Beemer staff to be helpful and efficient. Thank you to Kim and B&B for a great experience and an even greater car! More

Jeff Hallenbeck is a patient man; and his patience, honesty, and kindness made this sale. We purchased a Mercedes Benz 2005 ML500 and from the moment Paul delivered it off his truck in Tennessee it has honesty, and kindness made this sale. We purchased a Mercedes Benz 2005 ML500 and from the moment Paul delivered it off his truck in Tennessee it has been every bit the vehicle described on the internet and in our phone calls. During times when Jeff could not be reached, his co-workers pitched in and cheerfully assisted with my many requests (e.g. measure this, what color is that? how is the wear on this, etc etc). The company picked by Benz and Beemer to deliver the auto did a good job. The driver, Paul, was patient as my mechanic combed over the SUV. The report was good, we shined the SUV and have enjoyed dependable transportation since. The tires were in the condition stated, the interior and exterior was as good as represented. Buying a vehicle off the internet sight unseen has some risk. I have bought over the inter-net and the auto was not as described (e.g. an slk from FLA which had paint work when the seller represented otherwise). However, dealing with Jeff was refreshing. He insisted that if the car was not as he stated, load it on the truck and send it back. We had a good experience with Benz and Beemers and Jeff Hallenbeck. More

Kevin was very pleasant to work with. When we need to bring the truck in for a few repairs, one being a separated tire, the tires that were used to replace the bad tire were not rated high enough for thi bring the truck in for a few repairs, one being a separated tire, the tires that were used to replace the bad tire were not rated high enough for this size of vehical making it dangerous to drive. We have since gone a bought all new tires so that we do not have any unnessary accidents. More

I had been looking at used cars for awhile trying to find I had been looking at used cars for awhile trying to find the perfect deal on one. I came across this light blue BMW 325 coupe online and went to v I had been looking at used cars for awhile trying to find the perfect deal on one. I came across this light blue BMW 325 coupe online and went to visit the dealership. Kevin Green was very helpful in showing me other cars in my interest that were in my price range. He was very friendly and patient as well as helpful. As a dealership, all the used cars are very well kept and clean. First time stepping in your dealership I knew I would be getting my first car from their and I did! More

I just wanted to say a little something about my experiance with this company, first off oursale Jeff Hallenback was very pollite and knowledgeble, we started off talking over the phone, and he answ experiance with this company, first off oursale Jeff Hallenback was very pollite and knowledgeble, we started off talking over the phone, and he answered all of my question without pressuring me to come down to the store, I told him how I dont like to deal with car salesmen who hound you or wont give you info unless you come down first, Jeff did none of that, I also had told him that I was looking at other dealers to and that I would get back with him on the car. Well Jeff took to heart what I said about hounding me, he didn't keep calling me back trying to get me to come down, if fact he waited a couple of days then followed up with me, well he had caught me at the right time because my wife and I were getting ready to go look at another dealer that had the same car, He told me if I came and saw him the he would see what kind of deal he could workout without pressuring me or waisting our time. Well long story short he keep his word and made us a deal that we were good with, in fact it was such a none pressure situation and easy going that we ended up looking at another car while we were there, one actaully for myself, the same situation happend with this car, there was no pressure and hounding, so we ended up buying two cars from Jeff, go figured I only wanted to buy one for my wife, but they had such a wide selection of cars, I end up finding a corvett which I have been kind of looking for under the radar for a couple of years, well they had several to choice from and the one I ended up buying definately had my name on it. Good job Jeff, you killed two birds one one stone, and you didn't even have to throw it, thanks for the good experiance, happy customer. More

They had a car that was what we were looking for and the negoceated price seemed fare.The salesman was informative and polite and the service dept. fixed the problems reqested by us. Overall a good experien negoceated price seemed fare.The salesman was informative and polite and the service dept. fixed the problems reqested by us. Overall a good experience for us. More

Very prompt in responding, getting numbers, and covering all options. Fantastic in keep you up to date multiple times a day. Making sure you do not have and questions and if you do will go above and beyond all options. Fantastic in keep you up to date multiple times a day. Making sure you do not have and questions and if you do will go above and beyond to answer them. making sure that you really understand everything. You are always feel like a real person is talking to you and they are talking to you like a real person. More

It was a pleasure working with Glenn & Chris! When I arrived, Glenn came to greet me with some unfortunate news. The Torch Red 2008 Mustang GT had been shipped out lastnight! He then tried showing me ar arrived, Glenn came to greet me with some unfortunate news. The Torch Red 2008 Mustang GT had been shipped out lastnight! He then tried showing me around to see other mustangs they had available. He notice right away that their was no time to waste. If I was going to buy a car it had to be the Torch Red GT! They stopped their big sales meeting & the big boss went to work and stopped my GT from being sold! They had it returned in 1 hour! That was tremendous effort to satisfy a customer! I will alway try Certified Bens & Beemers 1st when buying a car in my near future. Sincerely, David S. Moran More

Ray Rizzo at Certified Benz and Beemer gave me wonderful service. Ray gave me the best car purchasing experience I have ever had! I strongly recommend going to Ray Rizzo at Certified Benz and Beemer for a service. Ray gave me the best car purchasing experience I have ever had! I strongly recommend going to Ray Rizzo at Certified Benz and Beemer for any car needs in the future! After telling friends and family about my experience they not only have started looking at vehicles online at their website, they cannot believe the great deals! Thank you again Ray and staff at Certified Benz and Beemer! More

First of all, the 10-day return policy is fantastic. I bought a BMW Z4 from Alex, but after a few days, wasn't comfortable with how low it was to the ground. I'm a tall guy and it's hard for me to get in bought a BMW Z4 from Alex, but after a few days, wasn't comfortable with how low it was to the ground. I'm a tall guy and it's hard for me to get in and out. So, I brought the car back and they got me into a 2008 Infiniti G35 for the same payment as the car I originally traded (2008 Ford Fusion). A great deal and the Infiniti is awesome. Lee even went to bat for me with the bank to keep a low rate and low down payment. Trevor and Chris are easy-going. Overall, a great experience. I would certainly go back! More