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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,881 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,881 reviews

October 01, 2020

Curteous and efficient! They made sure I was completely satisfied. When I pointed out 2 concerns upon the cars arrival they were quick to fix the issues. They made it clear that I could return the vehicl More

by Vivi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Jesus Bello
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear Vivi: We are delighted that we could assist you with purchasing your dream car. It's also nice to hear that you thought we went above and beyond to help you with your purchase. Thanks so much for kind words and support. We hope to have the pleasure of working with you again in the future.

October 01, 2020

Rough start but beautiful finish! Tyson really knows how to fix an issue with poise and generosity. Thank you for helping us with with the service of our vehicle. More

by JodyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear JodyG: You are very welcome and we are grateful for your feedback. Thank you for working with Tyson and our team to resolve the issues that you experienced. We really appreciate your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

October 01, 2020

CBB just so happened to be my first and last stop on a day I had originally intended to check out multiple dealerships. I came in with a strict financial plan in mind and I was blown away by the quantity More

by drupatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Padilla, Jeremy French
Oct 04, 2020 -

Certified Benz & Beemer responded

Dear drupatrick: We really appreciate you taking the time to share your detailed feedback with us. We are delighted to hear how well Jeremy treated you during the sales process and that you had a great car buying experience. We are also grateful for your comments regarding the manual, the level of detail and the gas that we left in the vehicle. It is our policy that vehicles should be filled with at least one-half of a tank of gas. We apologize if your vehicle was advertised with the manual and it was not with it. We have shared your comments with management to address your issues and to better improve our processes. We sincerely grateful for your business and hope to have the opportunity to provide you with a full 5 Star experience on your next visit.

Oct 04, 2020 -

drupatrick responded

its mainly about the manual. thats a pretty crucial point of reference to any piece of machinery.. let alone a luxury vehicle. Jeremy stated he will find us a manual so we will hold him to his words. the gas and detailing is nothing that cant be improved upon

October 01, 2020

Andrew was professional and I felt he steered me in the right direction to make my best decision!! I love my car! Thank You Very Much More

by beautymarcaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Marschall, Rich Roberts
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear beautymarcaz: You are so very welcome and that so much for your 5 Star review! It's great to hear that you love your car and that Andy was so helpful throughout the process. We are grateful for your business and look forward to working with you again in the future.

Oct 01, 2020 -

beautymarcaz responded

I’m looking forward to my next vehicle choice with you

October 01, 2020

Literally some of the best customer service you will find! Kudos to Andy! Answered all of my questions about the I8 I was interested in. Check the place out if you have never been it’s awesome! More

by Wallace11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear Wallace11: What a wonderful review! Thanks for sharing your compliments on the outstanding customer service that Andy provided for you. We are grateful for your kind words and support. Please let us know when we can provide you with another high quality experience in the future.

October 01, 2020

Dear Robert,Purchasing my Mercedes c300 was a wonderful Dear Robert, Purchasing my Mercedes c300 was a wonderful experience..I absolutely love my new care..it was a great experience and I will give you nam More

by gniziolek28
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear GAN: We couldn't be more pleased to hear how much you love your new vehicle and that you would share your experience with others. Thanks so much for your kind words and support. We hope you enjoy your new Mercedes for years to come and, keep CBB in mind should you need anything in the meantime.

October 01, 2020

Robert made my car buying experience one of the easiest and most memorable, headache free! He made sure I walked out of the dealership with all of my needs met! More

by Allie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear Allie: At Certified Benz & Beemer, it is our mission to provide our customers with the best and/or easiest car buying experience that they have ever had so we are delighted that Robert helped to achieve that with you. We really appreciate your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

October 01, 2020

I had a remarkable experience with a gentleman named Rob. I didn’t make a purchase but will be back and want his assistance for sure! More

by Morganhope0417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear Morganhope0417: Thanks for sharing about your remarkable car shopping experience working with Robert. We sincerely appreciate the opportunity to earn your business and look forward to the next time that we can assist you in your vehicle search.

October 01, 2020

Robert Kirkwood was exceptional to work with. Went above and beyond and even came in on his day off to assist. I will definitely recommend him to all my friends and family. More

by Vroomvroom602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear Vroomvroom602: We really appreciate that you have taken the time to share your feedback with us. It's great to hear that Robert went above and beyond in assisting you. Thanks so much for choosing CBB and for recommending our dealership to your friends and family. We hope to have the pleasure of assisting you again in the future.

October 01, 2020

Just purchased my dream car, a beautiful Range Rover! Robert was so knowledgeable and offered exceptional customer service!! I would highly recommend Robert to my family and friends! More

by aliamazem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Smith, Morgan McLeod
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear alimazem: Nothing makes us happier than knowing that we helped our customers get into the perfect vehicle while giving them exceptional service so it's great that know that Robert was able to provide that level of service. We are grateful for your business as well as your strong recommendation to others. Please let us know when we can provide you (and those you refer) another 5 Star experience in the future.

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