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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,904 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,904 reviews

August 25, 2020

First time purchasing a new car through B&B but we'll DEFINITELY be back again. James was personable and thorough...went above and beyond! More

by Jwags13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nissa Juarez, James Viator
Aug 26, 2020 -

Certified Benz & Beemer responded

Dear Jwags13: Our top priority is customer satisfaction so we appreciate your sharing about your first time car buying experience. Thanks for sharing how James went above and beyond in assisting you. We are grateful for your business and are excited that you will DEFINITELY be back. We hope to have the pleasure of helping you again in the future.

August 24, 2020

We have purchased 2 vehicles now from CBB and both times have been the best car buying experiences! James was so great and no pressure whatsoever. Also, Nissa in financing was great. No haggling back and fo More

by Billmason4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nissa Juarez, James Viator
Aug 26, 2020 -

Certified Benz & Beemer responded

Dear Billmason4: We love to hear from our repeat customers! Thanks so much for letting our customers know how great both of your purchases were without any pressure. It's nice that James and Nissa were so helpful too. We are grateful for your continued support and we look forward to being there to assist you again in the future.

August 24, 2020

Smooth process overall from initial online contact to test drive to close to finance. Need to bring vehicle in for a few tweaks, but absolutely no issues in CBB taking care of it all. More

by mkolbrener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Padilla
Aug 26, 2020 -

Certified Benz & Beemer responded

Dear mkolbrener: Thanks for choosing CBB and for the 5 Star review! We really appreciate you taking the time to share your feedback with us and for letting our customers know about your smooth car buying experience. We look forward to helping you again in the future.

August 22, 2020

We had an excellent, relaxed buying experience with Tim Smith. He was engaged and easy to work with from our first visit through the entire buying process. He was knowledgeable, friendly, and accommodating More

by Peter B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Padilla
Aug 25, 2020 -

Certified Benz & Beemer responded

Dear Peter: At Certified Benz & Beemer, we strive to provide our customers with outstanding service so we are delighted that you appreciated that from Tim, Ricardo and the CBB team. It's so nice that you had an excellent and relaxing car buying experience. Thanks so much for your kind words and support. We are grateful for your business and look forward to providing you with another 5 Star experience in the future.

August 22, 2020

Shea was excellent—Straightforward, responsive and in tune with my priorities and desires. He was a real pleasure to work with. I highly recommend Shea ! More

by Rock
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Shea Hammond
Aug 23, 2020 -

Certified Benz & Beemer responded

Dear Rock: We really appreciate that you took the time to share your compliments of Shea's excellent customer service! It's so nice that you strongly recommend him to others too. We are thankful for your support and hope to have the opportunity to assist you again.

August 22, 2020

My vehicle was returned to me dirtier than when I took it in. Even after their team wash it. A drink cup in the drink holder and food crumbs on my drivers seat were left inside my vehicle. I almost blew my k More

by GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Roberts
Sep 14, 2020 -

Certified Benz & Beemer responded

Dear GS: We are very disappointed to read your review as your experience clearly falls well below our standards. Our detailers and service advisors are trained on how a vehicle is to be cleaned prior to customer pick-up and we failed to do so properly in your case. Our Service Manager did attempt to reach you on more than one occasion to see what we could do to make this right but he was not able to connect with you and he left messages which, to date, have not been returned I would really appreciate it if you would take a moment to reach out to me so I can personally try to make this better for you. Sincerely, Jack Schneider, Owner

August 21, 2020

I truly feel like I received a good deal. The sale was smooth and prompt. Unfortunately I have a bent wheel that I have to replace More

by Mistermanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Jeremy French
Aug 23, 2020 -

Certified Benz & Beemer responded

Dear Mistermanny: We are glad that you shared your feedback with us. While its nice to hear that you got a good deal and that things went smooth, please reach out to your Product Specialist to see what we can do for you regarding your wheel issue. Thanks so much for choosing CBB and we hope to have the pleasure of assisting you again in the future.

August 21, 2020

Overall, a pleasant experience! No feelings of being pressured, service during the process was excellent, the showroom and waiting area quite clean and comfortable. The tour while financing being arran More

by Robb.mccreary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Padilla, James Viator
Aug 23, 2020 -

Certified Benz & Beemer responded

Dear Robb: What a wonderful review! Thanks so much for sharing your detailed feedback with us! We are glad that James helped you to have such a pleasant car buying experience. We really appreciate your support and hope to have the pleasure of working with you again in the future.

August 21, 2020

Fantastic experience all the way! Great working with Shea, easy process. Would highly recommend them to anyone looking. Great selection of cars but I love my M5!! More

by Dave
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Hammond
Aug 23, 2020 -

Certified Benz & Beemer responded

Dear Dave: Fantastic review too! We are so happy that Shea made your purchase so easy for you. It's great that you loved our inventory too. Thanks so much for choosing CBB. We hope you enjoy your M5 for years to come and, in the meantime, please let us know if there is anything that we can do for you in the future.

August 21, 2020

Unbelievable service. Thank you Danny for such great service and professionalism. I found the car online about 11 pm and the next day I flew into Phoenix and the purchase was made More

by Alarm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Certified Benz & Beemer responded

Dear Alarm4: We are glad that you liked our unbelievable service! You review confirms how easy it is to purchase a vehicle from out-of-state. It's nice to hear that Danny was also so helpful. We really appreciate your business and look forward to the opportunity to assist you again in the future.

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