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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,015 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,015 reviews

January 13, 2020

Great dealership, returning customer This is the 2nd time I have purchased from CBB, and both times the buying and trade-in experience was outstanding! Jeff Hallenbeck is wonderful to wo More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hallenbeck, Paul Marschall
Jan 15, 2020 -

Certified Benz & Beemer responded

Dear Victor: We love to hear from our repeat customers! Our top priority is customer satisfaction and your kind feedback regarding Jeff, David and Paul reaffirms our efforts at providing our customers with excellent service. Thanks so much for your continued support. Please do not hesitate to let us know when we can be of assistance to you again in the future.

January 13, 2020

Collin was a great help, he was very helpful and informative. He made the service experience very pleasant. I’ll be using certified Benz and Beemer for my service needs in the future. PS your facili More

by trannochio
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 13, 2020 -

Certified Benz & Beemer responded

Dear trannochio: We really appreciate the 5 Star review! It's great to hear that Collin was so friendly and helpful with your recent visit to our Service Department. We are thankful for your support and are excited that you will be using CBB for your future service needs. Please do not hesitate to let us know when we can assist you again, whether with service or when you are in the market for your next vehicle.

January 13, 2020

Great selection and service! The cars are simply perfect. Que and Jamie made the process of finding and purchasing exactly what I wanted easy and the only pressure was resisting the cookies in the l More

by Zookjones
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Marschall
Jan 15, 2020 -

Certified Benz & Beemer responded

Dear Zookjones: Oh it looks like we may have to make a change with the freshly baked cookies violating our "zero pressure" environment! :) We are so glad that you appreciated our extensive selection of vehicles and that Que and Jamie made everything so easy for you. We are grateful for your business and hope to have the opportunity to help you again in the future.

January 13, 2020

Certified B&B were so great to work with. They were very fair on my trade and gave great service. Que was a great salesperson. Enthusiastic, knowledgeable, and the main reason I didn’t feel the need to shop More

by rachelnicoleflynn
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Carter
Jan 15, 2020 -

Certified Benz & Beemer responded

Dear Rachelnicoleflynn: We couldn't be more pleased to hear that Que made you happy with the sales process such that you did not feel the need to shop around. We are so glad that you felt is was great to work with CBB and that you received a fair value for your trade-in. Thanks so much for choosing CBB and we look forward to the pleasure of working with you again in the future.

January 12, 2020

Called ahead and scheduled an appointment with Ricardo Padilla. He was wonderful from start to finish. Showed us all the vehicles we wanted to see without pressure and was very informative and patient. I More

by Paola.graciano
Recommend Dealer
Yes
Employees Worked With
Ricardo Padilla, Nissa Juarez
Jan 13, 2020 -

Certified Benz & Beemer responded

Dear Paola: Nothing makes us happier than knowing that we helped our customers find their dream car while providing exceptional service. It's great to hear that Ricardo was able to assist you with that. Thanks for choosing CBB and we look forward to being there for you in the future.

January 11, 2020

Jeff helped me through my recent purchase of a 2017 BMW X3. Everything that was supposed to happen did happen and there were no surprises. E made this a very pleasant experience and I had not purchased A More

by Laura K
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hallenbeck
Jan 13, 2020 -

Certified Benz & Beemer responded

Dear Laura: You are very welcome and thank you for choosing CBB for your recent purchase. We are glad that Jeff helped you to have such a pleasant car buying experience. We hope you enjoy your BMW X3 for years to come and keep CBB in mind should you need anything in the meantime.

January 10, 2020

How many times can one service department lie? This is the second car I have given them an opportunity to do right by me...and the last. For starters they had my BMW 650 for 4 months to do a 3 More

by Easy going guy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyson Muse
Jan 31, 2020 -

Certified Benz & Beemer responded

Dear Easy Going Guy: We are so very disappointed to read your review. When I first became aware of your current concerns, I had our Service Manager, Tyson Muse, reach out to you to see what we could do to assist you with the battery issues that you raised. As I understand, he has been waiting for you to set up a time to bring your vehicle in so we can makes things right. Please let me know if there is anything that I can personally do to assist you as well. Sincerely, Jack Schneider, Owner

January 10, 2020

very friendly my first time to this dealer and i was not rushed or pushed to make my mind up on what I wanted to buy.my saleman was very proftional and answered all More

by donjsantander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : chris williams
Jan 13, 2020 -

Certified Benz & Beemer responded

Dear donjsantander: Thanks so much for the 5 Star review! We are delighted that you appreciated our friendly, zero pressure environment and was able to get all of your questions answered. We are grateful to have the opportunity to earn your business and look forward to being able to help you again in the future.

January 09, 2020

Great Dealership. I've used this dealership in the past for an auto purchase. I've also used the service department. This dealership has a very relaxing atmosphere. More

by drepan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berrin Bigott
Jan 13, 2020 -

Certified Benz & Beemer responded

Dear drepan: Thanks for sharing your feedback with us. We are glad that you have appreciated our zero pressure environment in both our Sales and Service Departments. We are glad that Berrin has also provided excellent customer service. We are grateful for your continued patronage and look forward to providing you with another 5 Star experience on your next visit.

January 09, 2020

Great experience as usual! I have had multiple vehicles serviced here and they always do a great job. I never have to guess on when my vehicle will be complete because they call right away with updates so More

by Daniel M
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Ryan Carney
Jan 10, 2020 -

Certified Benz & Beemer responded

Dear Daniel: Thanks so much for letting our customers know about the your great experiences having your vehicles serviced at Certified Benz & Beemer. We are glad that you appreciated our communication on the status of the repairs. We sincerely appreciate your continued patronage and look forward to providing you with another 5 Star experience on your next visit.

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