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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.9
1,635 Reviews

1,635 Reviews of Certified Benz & Beemer - Service Center

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August 09, 2018

Excellent Service Bought a beautiful Mercedes C AMG 43 last week, and brought it in to get some curb rash on the wheels cleaned up, and have door edge gaurds, and door More

by AMGURRRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
Aug 12, 2018 -

Certified Benz & Beemer responded

Dear AMGURRR: We appreciate you taking the time to share your feedback with us. We are delighted to hear that Collin and Que was so friendly and helpful. Thanks so much for choosing CBB. We look forward to being there for you in the future.

August 08, 2018

Great service. Professional, reliable staff. Michael Miller has been exceptional. Thanks for your great service. I will recommend this dealership to friends and rela More

by apatnelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller, Zak Wagner
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear Apatnelli: You are most welcome! At CBB, we do strive to provide our customers with outstanding service and appreciate your kind words regarding Michael in that regard. We sincerely appreciate your patronage and hope to see you again, whether for sales or for service.

August 08, 2018

Easy and stress free Collin was extremely helpful with getting my car fixed. I have a 2014 BMW that had the fuel pump go out. Collin updated everystep of the way on how my More

by lace_233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear lace_233: You are very welcome! We aim to provide our customers with exemplary customer service and we are glad that you appreciated that from Collin and CBB. We look forward to providing you with another FIVE STAR experience in the future.

August 08, 2018

Quality work at a fraction of the dealer Michael was amazing. They got our radiator and oil leak covered under warranty. We decided to have some other services done and they didn’t try to up More

by BMW fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gelbert
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear BMW fan: Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing our customers with excellent service. We are glad that you have been a repeat customer and look forward to being there for you in the future.

August 08, 2018

Wheel repair I noticed a few imperfections on my wheels after I purchased my 750Li and they very willing and happily scheduled my vehicle for a custom repair with More

by leozuniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear Leo: Your review is quite sweet as well! We are glad to hear that Chris and the team were able to get the wheel repair handled to your satisfaction. We hope you enjoy your car for years to come and keep CBB in mind should you need anything in the future.

August 07, 2018

Great service I recently bought a Certified Used Mercedes from this dealership and I had an issue with my battery dying. The dealership was great and Michael in Ser More

by James3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear James: Thank you so much for doing business with CBB. We really appreciate that you took the time to let our customers know about the great service that you received from Michael in our Service Department. We hope to have the pleasure of assisting you again, should the need arise.

August 07, 2018

Love Certified Benz & Beemer CBB has gone above and beyond for me and my car the past 3 years that I have been a customer. Collin Moore is more than helpful. I recommend buying fr More

by Dani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear Dani: Thanks so much for your continued patronage and for taking the time to let our customers know about the easy and efficient customer service that you have received from Certified Benz & Beemer over the last 3 years. We also really appreciate your review and your recommendation of CBB to others. Please do not hesitate to contact us should you need anything in the future.

August 07, 2018

Nothing short of awesome! Collin was so awesome in handling my baby(car) he treated it as if it were his own and everyday called me to follow up! Cannot say enough about him an More

by Addie10024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 08, 2018 -

Certified Benz & Beemer responded

Dear Addie: What an awesome review too! We are delighted that Collin provided you with outstanding customer service. We really appreciate the Five Star rating nd look forward to providing you with another Five Star experience the next time.

August 04, 2018

5 Star Service - My recently purchased SLK 250 needed some minor adjustments on the retractable hard top. Mike Miller was great to work with - rescheduled my appointm More

by SLK250
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 07, 2018 -

Certified Benz & Beemer responded

Dear SLK250: Thanks so much for your Five Star review too! We are so glad that Mike Miller was so great to work with and make your recent repairs on your top so convenient for you. We appreciate your business and your kind words. We hope to have the pleasure of helping you again.

August 04, 2018

Urgent service needed on my Audi A5 I believe in giving credit where credit is due. My Audi A5 somehow had a pretty bad oil leak and I needed an urgent repair. I took my car as usual t More

by Jacqueline Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 07, 2018 -

Certified Benz & Beemer responded

Dear Jacqueline: We really appreciate you taking the time to share with our customers you experience working with Mike and the CBB Service Department. It's great to hear that you find their repairs to be timing and the pricing to be very fair. Thank you for choosing CBB and we hope to have the pleasure of working with you again. Finally, we love your reference to Mike and the (trusted) Mechanics too!

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