Certified Benz & Beemer - Service Center

Truck service New truck was “battery dead” each morning. B&B did a full inspection and found the current battery was working. Cause was found to be a wire in the New truck was “battery dead” each morning. B&B did a full inspection and found the current battery was working. Cause was found to be a wire in the newly installed navigation system. More

Service Department Shop manager Steve is the best. I had originally taken my GT to Earnhardt ford to install some after market parts on the car and they couldn't do it Shop manager Steve is the best. I had originally taken my GT to Earnhardt ford to install some after market parts on the car and they couldn't do it until another week or so. So then I took my car too Benz and Beemer and Steve was able to install them same day with no appointment needed. I was super happy with the service. Colin, Michael and Steve give the best customer service and are very nice. No longer taking my car too Earnhardt Ford. More

Sales and Service First Rate Trevor, in sales, and Michael Miller, in service, were exemplary in the manner in which they handled a service issue that, while identified at the tim Trevor, in sales, and Michael Miller, in service, were exemplary in the manner in which they handled a service issue that, while identified at the time of purchase, had arisen beyond the three month warranty. Trevor acknowledged that he had reassured me when I purchased the car that I would be protected if the issue reemerged. Michael is amazing in the manner in which he handles issues that could create problems. They are both men of integrity. More

Easy as can be Never been to a dealership that cares so much about service! Not even my own car manufacturer gives the service Certified Benz and Beemer do. Highly r Never been to a dealership that cares so much about service! Not even my own car manufacturer gives the service Certified Benz and Beemer do. Highly recommend this team for anything and everything. More

Exceptional Experience! I brought my car to CBB for regularly scheduled maintenance. I had reserved a loaner car, but left my wallet at the house and didn't have my driver's I brought my car to CBB for regularly scheduled maintenance. I had reserved a loaner car, but left my wallet at the house and didn't have my driver's license. Mike Miller was kind enough to schedule an Uber (paid for by CBB) so I could get to my office in the morning and then back to the dealership at the end of the day. This was not only a pleasant surprise, but also made my day much easier. In fact, his customer service was exceptional and my whole experience was seamless from start to finish. I am very happy with the service that I received during my visit. More

Service It was time for my service check on my 2014 Mercedes Benz C250. I contacted my service advisor, Mike Miller, who is always very professional and frien It was time for my service check on my 2014 Mercedes Benz C250. I contacted my service advisor, Mike Miller, who is always very professional and friendly. He listened to my concerns and made sure my car was taken care of. This is the second Mercedes I have purchased from the dealership and it was a complete detail cleaning on my 2007 Mercedes E350. My looked amazing inside and out. I highly recommend Benz and Beemer and ask for Mike Miller, Service Advisor. He will take excellent care of you! More

Highly Recommended! I have bought my last three cars here and it is always a great experience. Luckily, the service side of B&B has really stepped it up so that is icing I have bought my last three cars here and it is always a great experience. Luckily, the service side of B&B has really stepped it up so that is icing on the cake!!! I highly recommend B&B and I will never buy new again! More

Expensive Repair With Good Service While my repair was painfully expe dive the service was too notch. Went out of their way to provide options and tried to work a bit on price. While my repair was painfully expe dive the service was too notch. Went out of their way to provide options and tried to work a bit on price. More

Warranty work Thank goodness for warranty repairs that are covered! Service team always does a great job helping to expedite warranty repairs. I appreciate the Thank goodness for warranty repairs that are covered! Service team always does a great job helping to expedite warranty repairs. I appreciate the updates and the loaner vehicles. The customer service is always friendly and professional. More

Excellent service Service Advisor, Michael Miller, kept me apprised of the situation with my X5 even when a mistake had occurred on their part. I really appreciated Mic Service Advisor, Michael Miller, kept me apprised of the situation with my X5 even when a mistake had occurred on their part. I really appreciated Michael's honesty and I recommend Certified Benz & Beemer and Michael Miller for all your BMW needs. More