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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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August 13, 2024

Scott was fantastic to work with. He worked everything out ahead of time and came in on his day off to complete the sale on my day off. I really appreciate his time, hard work getting More

by Laruerm09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Abramson
Aug 14, 2024 -

Certified Benz & Beemer responded

Dear Laruerm09: You are very welcome and thank you for sharing your compliments of Scott's outstanding customer service. We are grateful for the opportunity to earn your business and for your recommendation of Scott and CBB to your friends and family. Please let us know when we can ever assist you again in the future.

August 05, 2024

Heather was absolutely phenomenal. She returned calls immediately and kept me informed of the progress of the repairs. More

by docflume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 06, 2024 -

Certified Benz & Beemer responded

Dear docflume: We are delighted that Heather was so helpful in our Service Department. Thanks for your kind words and support. Please let us know when we can ever assist you again.

August 05, 2024

Excellent service with reasonable pricing. When looking for a highend vehicle with a personal touch CBB is the place. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 06, 2024 -

Certified Benz & Beemer responded

Dear Rob: We love your review! Thanks for sharing about the 5 Star customer service that Bryan provided for you. We are glad you appreciated our pricing as well. We are grateful for your business and look forward to the pleasure of assisting you again.

August 04, 2024

Second car I’ve purchased from CBB. Brought my BMW in for oil change service. They are the best! I waited while service was being done. Lots of nice cars to look at while I was waiting. More

by jsmcmahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
Aug 04, 2024 -

Certified Benz & Beemer responded

Dear jsmcmahan: We love to hear from our repeat customers! Thanks for sharing this time about the 5 Star customers service that Marcus provided for you in our Service Department. We are grateful for your continued support and look forward to being there for you in the future.

August 02, 2024

Superb customer service and attention to detail. Bryan took the time to explain the process. He also went the extra mile with our extended warranty company to get the best support possible. More

by fp1626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 02, 2024 -

Certified Benz & Beemer responded

Dear fp1626: We love hearing how well Bryan took great care of you in our Service Department! We really appreciate your kind words and support. Please let us know when we can ever assist you again in the future.

August 02, 2024

Big help! Thanks for the assistance! Pleasure to work with and talk to. Thanks again! More

by Spurdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Certified Benz & Beemer responded

Dear Spurdy: You are very welcome and thank you for your 5 Star review! We are glad that Tuan was so friendly and helpful. We are grateful for the opportunity to serve you and look forward to being there for you in the future.

July 31, 2024

Had great service during my last appointment even though they were unable to find the issue they did a thorough inspection. More

by spurs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jul 31, 2024 -

Certified Benz & Beemer responded

Dear spurs1: We really appreciate your 5 Star review! We are sorry we could not locate that issue on your vehicle but hope that you were able to do so elsewhere. Thanks for giving CBB the opportunity to serve you and we look forward to assisting you again.

July 30, 2024

Awesome experience with Marcus! Oil change, new tires and detail all excellent! Thank you Marcus. More

by joni
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan
Jul 30, 2024 -

Certified Benz & Beemer responded

Dear Joni: Thanks for your 5 Star review! We are glad that Marcus helped you have an awesome experience with Marcus and our Service Department. We are grateful for your business and look forward to being there for you in the future.

July 28, 2024

Marcus Andrew's is honest and upfront with expenses. He communicates efficiently and professionally. I will always work with him in the future More

by vep1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrew's
Jul 29, 2024 -

Certified Benz & Beemer responded

Dear vep1210: Thanks for sharing your compliments of Marcus' excellent customer service. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.

July 25, 2024

Bryan was always quick to respond and let me know exactly what was going on with my car. Won’t take my car anywhere else! More

by czint123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor, Bryan Sullivan
Jul 25, 2024 -

Certified Benz & Beemer responded

Dear czint123: We strive to provide each of our customers with outstanding service and are glad that you appreciated that from Bryan in our Service Department. We are grateful for your business and excited that you will be returning again in the future.

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