Back

Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,616 Reviews

1,616 Reviews of Certified Benz & Beemer - Service Center

Sort by
May 21, 2018

Still the best! My wife and I only take our Mercedes Benz GL450 to CBB. Their service department is 1st class. Collin has personally ensured that our experiences have More

by Danbryanharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 22, 2018 -

Certified Benz & Beemer responded

Dear Danbryanharris: Kudos to your review too! Thanks so much for the "Still the best!" byline. We do aim to provide our customers with outstanding customer service and we are so glad that you appreciated that from Collin and the Service Department team. We sincerely are grateful for your business and look forward to helping you again in the future.

May 20, 2018

Great Service! Thank you so much for helping our daughter with her car and figuring out what was wrong with it. She is living far away as she attends college and we More

by Liz H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Certified Benz & Beemer responded

Dear Liz: You are very welcome and thanks for the Five Star review! We are delighted to hear that Chris was such a big help wit your recent car purchase for your daughter. We appreciate you choosing CBB for your purchase and hope to have the pleasure of working with you again.

May 19, 2018

Recent Service Collin was absolutely fantastic in helping get my car back on the road. He made sure I was informed throughout my service need and that my vehicle wh More

by BMWOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 22, 2018 -

Certified Benz & Beemer responded

Dear BMW Owner: Our top priority is customer satisfaction and your kind feedback regarding Collin reaffirms our efforts at providing our customers with excellent service. We sincerely appreciate your business as well as your kind review. We look forward to the next opportunity to provide you with another 5 Star experience.

May 19, 2018

Great service Collin was spot on. 100% satisfied with his service & professionalism! We just set another appointment for our other vehicle just for preventative mai More

by B Rad T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 22, 2018 -

Certified Benz & Beemer responded

Dear B Rad T: You are very welcome! We appreciate you taking the time to share your compliments on Collin's great customer service. We are delighted that you chose CBB for your maintenance needs and that you will be bringing back your other vehicle as well. We sincerely appreciate your support!

May 17, 2018

Exceeded my expectation Mike in service is a great example of what it means to provide excellent customer service. I was very impressed with his overall demeanor and attenti More

by Wrangler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 18, 2018 -

Certified Benz & Beemer responded

Dear Wrangler: We really appreciate the FIVE STAR review! Thanks for sharing your compliments on Mike's excellent customer service. We will be sure to share that with him. We are grateful for your business and hope to have the pleasure of working with you again.

May 17, 2018

Randy and the service team Great service Randy was very good at helping me and always called to give updates and expectations on the car were set very well and the quality of wo More

by Scamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood, Collin Moore
May 18, 2018 -

Certified Benz & Beemer responded

Dear Scamara: We are delighted to hear that Randy and the CBB Service team provide you with great customer service and that you are very happy with their quality of work. CBB appreciates your support and we hope to having the pleasure of helping you again.

May 17, 2018

The Best!!! Just purchased the Mercedes SLK and had tire issues. Problem was solved immediately with great professionalism and courtesy and 'sense of urgency'. More

by The Graduate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood, Collin Moore
May 18, 2018 -

Certified Benz & Beemer responded

Dear Graduate: We LOVE your review too! Thanks for the great by-line as well ("The Best!"). We really appreciate you taking the time to share your feedback on Randy and Collin's outstanding customer service with us. We hope you enjoy your Mercedes for years to come and please let us know if there is anything we can do for you in the future.

May 16, 2018

Recently received an Oil change Got my Car from this dealership and I absolutely love it. Recently got an oil change and it was done in a reasonable time frame. Michael made the pro More

by Aprilborum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 18, 2018 -

Certified Benz & Beemer responded

Dear Aprilborum: Thank you for your FIVE STAR review! We are delighted to hear that you were equally happy with your purchase at CBB as well as using the CBB Service Department for your oil change. Thanks for sharing your compliment of Michael's customer service. We really appreciate your business and look forward to being there for you in the future.

May 16, 2018

Excellent Dropped my BMW for service with Colin the service advisor and was treated quickly and kept up by text through out the day of how the work was progress More

by joeknows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 18, 2018 -

Certified Benz & Beemer responded

Dear joeknows: We do aim to provide our customers with outstanding service and appreciate your kind words regarding Collin in that regard. Thank you for choosing CBB for your maintenance and please let us know when we can be of assistance to you again in the future.

May 15, 2018

Great Service I brought my car in as the A/c was intermittently blowing warm air. They did a couple tests and everything was checking out fine however Collin went a More

by SayzeP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 18, 2018 -

Certified Benz & Beemer responded

Dear SayzeP: We are grateful that you took the time to let our customers know about the great service you received from Collin and the CBB Service Department. Thanks so much for choosing CBB for your service needs. We look forward to being of assistance to you again, whether with sales or maintenance.

...
111
...