Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,618 Reviews of Certified Benz & Beemer - Service Center
Great service experience Purchased a BMW X1 back in February and this was the first time my car was serviced at Certified Benz & Beemer. A service representative picked up the Purchased a BMW X1 back in February and this was the first time my car was serviced at Certified Benz & Beemer. A service representative picked up the car at my office at 11:30 a.m. and left me a BMW 3 series sedan as a loaner. I think this part of the service is invaluable in terms of a time savings. The service technician called at 2:30 and 5:30, answered all my questions, and then my car was delivered back to me at 6:30. Also, the car had been through an exterior wash. I thought the experience was efficient and the customer service was excellent. Very pleased overall. More
Quick, efficient and reasonable service Battery light flashed yesterday. Dropped off car this morning and they provided an estimate should battery (5 years old) was failing. Dealer utilize Battery light flashed yesterday. Dropped off car this morning and they provided an estimate should battery (5 years old) was failing. Dealer utilizes UBER in lieu of shuttle which meant direct drive, 3 minute wait for a car, and pickup on my schedule, all at their expense. Car was done when promised and price was less than their estimate and more than $100 less than the BMW dealer would have been. Totally positive experience! More
Great Service I called Certified Benz and Beemer to quote me to change my brakes on my Maserati Ghibli. They quoted me with an amazing price. The work done ended u I called Certified Benz and Beemer to quote me to change my brakes on my Maserati Ghibli. They quoted me with an amazing price. The work done ended up being amazing and my car was done after a few hours of work. They cleaned the car on the inside and outside. I was happily surprised on the level of professionalism. I will definitely come back for my next service repair. Thank you! More
40,00 mile check up I was very happy with my car experience today! My service advisor Michael was very nice to work with and very helpful making my appointment very smoot I was very happy with my car experience today! My service advisor Michael was very nice to work with and very helpful making my appointment very smooth. More
Excellent service Thank you guys for the great service. I was impressed by the knowledgeable people in your service Dept. They did a great job on my brakes and the pric Thank you guys for the great service. I was impressed by the knowledgeable people in your service Dept. They did a great job on my brakes and the price was competitive. I would recommend this dealership. More
Amazing Service! Michael Miller - Service Advisor, was professional, kind, and helped me out when I needed the light fixed on my new Mini Cooper. The entire experienc Michael Miller - Service Advisor, was professional, kind, and helped me out when I needed the light fixed on my new Mini Cooper. The entire experience from my initial phone call until I drove out of the service station was 100% better than expected! Thank you, Michael, for all of your help! More
Beyond Exceptional Customer Service I can’t say enough about the exceptional customer service I received during my last visit. The employee who assisted me was not only friendly but went I can’t say enough about the exceptional customer service I received during my last visit. The employee who assisted me was not only friendly but went above and beyond to ensure I left there happy with their service. I will definitely be returning and I HIGHLY reccomend this dealership to everyone! More
Great job! Thank you,Mike! For taking the stress out of car purchasing! We are very happy with the way you handled us and our car issue with our X3’s steering p Thank you,Mike! For taking the stress out of car purchasing! We are very happy with the way you handled us and our car issue with our X3’s steering problem. I was very impressed by your detail and communication. Great job! You’ve got my vote! Thanks again for your kind approach and professionalism! -James Benedict More
Above & Beyond Had to get my SUV service. Michael made sure I had all the options and gave me time to think it over. Great service all around. Had to get my SUV service. Michael made sure I had all the options and gave me time to think it over. Great service all around. More
Best car buying experience My husband and I said multiple times times during our car buying experience how refreshing it was that is wasn’t your “typical” experience. Chris was My husband and I said multiple times times during our car buying experience how refreshing it was that is wasn’t your “typical” experience. Chris was so down to earth and knowledgeable about the vehicles. We are so happy with our purchase. If you are looking to purchase a used luxury vehicle, you can’t go wrong with this dealership. More