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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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April 19, 2018

Great service experience Purchased a BMW X1 back in February and this was the first time my car was serviced at Certified Benz & Beemer. A service representative picked up the More

by MB343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 20, 2018 -

Certified Benz & Beemer responded

Dear MB343: We are delighted that you are very pleased with your recent experience using CBB's Service Department for your BMW. It is great to hear that you found the process to be very efficient and the customer service was excellent. Thanks so much for choosing CBB and we look forward to assisting you again in the future.

April 19, 2018

Quick, efficient and reasonable service Battery light flashed yesterday. Dropped off car this morning and they provided an estimate should battery (5 years old) was failing. Dealer utilize More

by Gottry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 22, 2018 -

Certified Benz & Beemer responded

Dear Gottry: We really appreciate that you took the time to share your feedback about your totally positive experience using CBB's Service Department. Thank you for choosing CBB and we hope to have the pleasure of assisting you again in the future.

April 18, 2018

Great Service I called Certified Benz and Beemer to quote me to change my brakes on my Maserati Ghibli. They quoted me with an amazing price. The work done ended u More

by Hugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood
Apr 19, 2018 -

Certified Benz & Beemer responded

Dear Hugo: We are glad to hear that the CBB Service Department was able to help you get such a good price for the repairs on your Maserati and that you were very happy with the level of professionalism and quality of work. We really appreciate your business and look forward to helping you again.

April 18, 2018

40,00 mile check up I was very happy with my car experience today! My service advisor Michael was very nice to work with and very helpful making my appointment very smoot More

by Deb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 19, 2018 -

Certified Benz & Beemer responded

Dear Deb: We are delighted to hear that you were so happy with your recent experience using CBB's Service Department. We also appreciate receiving your compliments on Michael's friendly and helpful customer service. Thanks for choosing CBB for your maintenance needs and we hope to have the pleasure of helping you again.

April 17, 2018

Excellent service Thank you guys for the great service. I was impressed by the knowledgeable people in your service Dept. They did a great job on my brakes and the pric More

by Todd22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 19, 2018 -

Certified Benz & Beemer responded

Dear Todd: Thanks so much for the Five Star review! We are delighted to hear that Collin and the CBB Service Department provided you excellent service. We are grateful that you chose CBB for your service needs and that you would recommend CBB to others. We hope to see you again.

April 17, 2018

Amazing Service! Michael Miller - Service Advisor, was professional, kind, and helped me out when I needed the light fixed on my new Mini Cooper. The entire experienc More

by susie.prince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 19, 2018 -

Certified Benz & Beemer responded

Dear Susie: Thanks for the Amazing review! Our top priority is customer satisfaction and your wonderful feedback regarding Michael Miller reaffirms our efforts at providing our customers with excellent service. We appreciate your business and look forward to the next time that we can be of help to you.

April 16, 2018

Beyond Exceptional Customer Service I can’t say enough about the exceptional customer service I received during my last visit. The employee who assisted me was not only friendly but went More

by Katiesillari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 19, 2018 -

Certified Benz & Beemer responded

Dear Katiesillari: What a wonderful review! We are thrilled that you thought the customer service you received from Collin and the CBB Service Department was beyond exceptional. Thanks so much for your business, your kind words and the recommendations of CBB to others. Please do not hesitate to reach out to us if you need anything.

April 15, 2018

Great job! Thank you,Mike! For taking the stress out of car purchasing! We are very happy with the way you handled us and our car issue with our X3’s steering p More

by Jlben1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Sam Meranda, Joseph Barone
Apr 19, 2018 -

Certified Benz & Beemer responded

Dear James: Thanks so much for taking the time to compliment the excellent customer service provided by Mike Miller. We are so glad that you appreciated Mike's attention to detail and his communication. We appreciate your business and hope to have the pleasure of working with you again.

April 14, 2018

Above & Beyond Had to get my SUV service. Michael made sure I had all the options and gave me time to think it over. Great service all around. More

by TYoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 19, 2018 -

Certified Benz & Beemer responded

Dear TYoung: It's great to hear that Michael and the CBB team went above and beyond during your recent visit to the CBB Service Department. Thanks for choosing CBB for your service needs. We look forward to being there for you in the future.

April 14, 2018

Best car buying experience My husband and I said multiple times times during our car buying experience how refreshing it was that is wasn’t your “typical” experience. Chris was More

by Brookyn07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman
Apr 19, 2018 -

Certified Benz & Beemer responded

Dear Brooklyn: At CBB, it is our mission to provide our customers with the best car buying experience that they have ever had so it gives us great pleasure to read your review. It's great to hear that Chris helped to make your purchase experience such a good one. We really appreciate your business as well as your recommendations of CBB to others. We look forward to being there for you in the future.

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