Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,618 Reviews of Certified Benz & Beemer - Service Center
Excellent service Just had my BMW in to be serviced for 50K maintenance. Randy went above and beyond throughout the experience. From having all of the paperwork compl Just had my BMW in to be serviced for 50K maintenance. Randy went above and beyond throughout the experience. From having all of the paperwork completed for me so I could drop my car off at 7AM and have a loaner - in less then 5 min from arrival, to taking my car over (so I didn't have to) to BMW to have recalled airbag replaced, to texting me throughout to keep me updated on timing and progress...the experience was fantastic. Couldn't be happier, and appreciate the service level and professionalism. Thanks!! More
Jack was professional and helpful. Jack (owner) was professional and helpful and stepped in to help with an issue that I had with service. Thanks to Jack for following up with me and ma Jack (owner) was professional and helpful and stepped in to help with an issue that I had with service. Thanks to Jack for following up with me and making it right. More
Great service Very friendly and laid back! Got me in and out quickly! Kept in touch while we were waiting for a part to come in!! Everything was top notch Very friendly and laid back! Got me in and out quickly! Kept in touch while we were waiting for a part to come in!! Everything was top notch More
The only place to bring your car for service. Thank you benz n beemer for always taking good care of me. I bring both of my cars here for service and I'm always happy with the level of customer se Thank you benz n beemer for always taking good care of me. I bring both of my cars here for service and I'm always happy with the level of customer service. A special shout out to Steve who went above and beyond Thank you soo much for replacing both of my light bulbs. Happy customer More
Certified Benz & Beemer=100% Satisfaction We have purchased several vehicles from this dealership and have never been disappointed in any area of it we’ve experienced. We have always purchased We have purchased several vehicles from this dealership and have never been disappointed in any area of it we’ve experienced. We have always purchased the package on all of our vehicles that includes free oil changes. You would assume on free oil changes the quality and service would not be as high, at least that is what I used to think. We have dealt with Randy Wood in the service department who goes above and beyond my expectations. He was so accommodating in scheduling and when we went to pick up the car I hardly got out of my vehicle and he was practically at my car door with the keys and paperwork from the oil change so we could immediately be on our way and what absolutely blew me away was the car was thoroughly washed and cleaned inside and out. Thank you so much Randy for making our visit so pleasing. More
Service and body damage repair Although the repair took longer than I expected, the results look amazing. Collin was accommodating. BMW N. Scottsdale is MUCH closer to me but the re Although the repair took longer than I expected, the results look amazing. Collin was accommodating. BMW N. Scottsdale is MUCH closer to me but the results and cost make me want to make the drive (for service) again in the future. More
Great service, no problem with my extended Warranty Michael Miller was my service rep. He did a great job. Always kept me advised. He had a good loaner for me. The problems with the car were fixed a Michael Miller was my service rep. He did a great job. Always kept me advised. He had a good loaner for me. The problems with the car were fixed and the car was ready when promised. Best news of all was my extended warranty covered everything. I'll be back! More
Excellent work all around Experience was smooth and timely. Collin in the service department did a great job and made it very easy to understand the issues and what needed to b Experience was smooth and timely. Collin in the service department did a great job and made it very easy to understand the issues and what needed to be done. All was done quickly and fair. Great dealership. Keep up the good work! More
Jake's BMW repair Collin was very helpful with the repair on our car. He was easy to get a hold of and answered all of our questions. He kept us updated on the progress Collin was very helpful with the repair on our car. He was easy to get a hold of and answered all of our questions. He kept us updated on the progress of the repair. I would recommend working with Collin. More
Professional, Courteous and Prompt, well Done! Servicing my auto felt like Michael's only obligation. He was on top of it at every turn and made me feel welcome and cared for at every turn. I will Servicing my auto felt like Michael's only obligation. He was on top of it at every turn and made me feel welcome and cared for at every turn. I will return with my other vehicles for maintenance! More