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Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,491 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,491 Reviews of Certified Benz & Beemer - Service Center
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June 06, 2014
Great attention and service from CBB We arrived in Scottsdale from out of town when our A/C system went down in 100+degree weather. We contacted our mechanic in California who referred We arrived in Scottsdale from out of town when our A/C system went down in 100+degree weather. We contacted our mechanic in California who referred us to CBB. When I called, I was connected with with Travis. I explained our situation and he was extremely helpful arranging for a tow service and getting our vehicle in with a technician the first thing the following morning. We were pleasantly surprised with the quick response the following day with the analysis of the problem and the cost for the repair. When we picked up the car later that day, the cost was as quoted over the phone, no surprises or gotchas. It was a very pleasant experience working with Travis and CBB, one that we will definitely consider if we decide to move to Scottsdale. More
by markw8
Employees Worked With
Helpful June 01, 2014
car service experience I am writing this review to compliment Travis in service. It was a pleasure working with him. He is knowledgeable about cars and the service needed.W I am writing this review to compliment Travis in service. It was a pleasure working with him. He is knowledgeable about cars and the service needed.We had major work done on our Mercedes and he kept us informed every step of the way.He is friendly and truly listens to his customers.He represents this dealership well. More
by sunnyaz
Employees Worked With
May 27, 2014
service visit A few problems with used vehicle i purchased..took a few visits to get it fixed...Tony worked with me to to get the problem fixed. A few problems with used vehicle i purchased..took a few visits to get it fixed...Tony worked with me to to get the problem fixed. More
by mesmira
May 25, 2014
Awesome Great Service I will tell my friends an family about this awesome dealership no hassle at all it was great look forward to buying my next car with the Great Service I will tell my friends an family about this awesome dealership no hassle at all it was great look forward to buying my next car with them again...thanks a ton everyone. More
by Cheetahgurl
Employees Worked With
Berrin xxxxxx, Berrin Bigott
May 17, 2014
Representatives All representatives were helpful in solving my immediate concerns. Very happy with the service received. Thank you for your initiative and quick respo All representatives were helpful in solving my immediate concerns. Very happy with the service received. Thank you for your initiative and quick response . Great job More
by Bmwcc0185
March 20, 2014
I bought a car from CBB and it needed a little front end & stereo work. I brought it to Maurice told him what I was experiencing and he took care of the rest. When the stereo parts were going to be delayed & stereo work. I brought it to Maurice told him what I was experiencing and he took care of the rest. When the stereo parts were going to be delayed he called me. when tires were not the issue and suspension was being looked at next he called me. Maurice and the CBB Team went over and above to make my car run and sound smooth, while keeping me informed every step of the way. Mike A. More
by mikea74
March 04, 2014
I was raised in the car business and am now 60. I have never experienced a dealership experience as good as CBB. Both sales and service are fairly priced and unlike so many, a pleasant experience. I wo never experienced a dealership experience as good as CBB. Both sales and service are fairly priced and unlike so many, a pleasant experience. I won't take my Corvette anywhere else. These guys are just great More
by sekjellsen
February 24, 2014
Maurice Freeman took the time to understand my service issues and passed my needs on the there service staff. Work was done on time and per the cost estimate. Sales staff (James Valentine) and service ad issues and passed my needs on the there service staff. Work was done on time and per the cost estimate. Sales staff (James Valentine) and service advisor have been good to work with More
by deborahmurray
February 21, 2014
Tyson does an excellent job. He is professional, thorough and most importantly, I always feel like he has my back! I would highly recommend both dealership and Tyson as an service advisor. and most importantly, I always feel like he has my back! I would highly recommend both dealership and Tyson as an service advisor. More
by dfhoemke
Employees Worked With
Tyson Muse
December 31, 2013
Tyson has been extremely helpful in dealing with my 745Li, as it has had a lot of engine problems! I have recommended him to several of my friends. He is very professional and friendly, and has always 745Li, as it has had a lot of engine problems! I have recommended him to several of my friends. He is very professional and friendly, and has always been available to answer any and all questions i have had in dealing with my vehicle. More
by paulmorris45
Employees Worked With
Tyson Muse
