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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.6
1,493 Reviews

1,493 Reviews of Certified Benz & Beemer - Service Center

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February 21, 2014

Tyson does an excellent job. He is professional, thorough and most importantly, I always feel like he has my back! I would highly recommend both dealership and Tyson as an service advisor. More

by dfhoemke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
December 31, 2013

Tyson has been extremely helpful in dealing with my 745Li, as it has had a lot of engine problems! I have recommended him to several of my friends. He is very professional and friendly, and has always More

by paulmorris45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
December 27, 2013

I had a very pleasant experience at Certified Benz & Beemer. Friendly sales associates and staff. Great variety of cars to choose from. Will recommend to others More

by ashley517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gordon
December 25, 2013

Great experience, great service felt welcomed as soon as I drove up. There wasn't any hassle with anything and was out of there promptly and happy. More

by tonyaguilera526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
December 19, 2013

I had a two hour window to get my car serviced, it was done within the promised time and called to notify me the car was being washed and ready for pickup. Amazing customer service! More

by cgrass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
December 14, 2013

Although Tyson is a good service rep, I had to return my car to the shop 5 times before it was fixed. And I always felt it was not cleaned on each return and I had to ask for it to be done. That has not alw More

by catwood33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
December 14, 2013

From the initial phone call to the pickup Maurice was on top of my car's repair and even waited after hours so I could it up. If you need your Benz or Beemer serviced this is the place to go! More

by SteveScimone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Maurice Freeman
December 12, 2013

By far the best and easiest vehicle service we have ever experienced. Every one at CBB has a great attitude and works very hard to make this the place to buy and service your vehicle. More

by sbwdcochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tracey Weaver, Tyson Muse
June 11, 2013

While waiting for service Maggiw brought me a lunch which was very nice.the service was great with the service writer & mechanic talking and showing me everything needed. After dealing with BMW North Scottsd More

by proforce8288
Customer Service
Recommend Dealer
Yes
Employees Worked With
maggie
June 04, 2013

Tyler has very helpful in providing insight to the service issues with my vehicle. He went out of his way to arrange a ride for me from my office back to the dealership (20+ miles). His professionalis More

by golfer480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
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