Certified Benz & Beemer - Service Center

Had some tire and wheel damage to my car and Scott was great in keeping the price down and getting it back on the road quickly. He updated me daily on the progress on the car. The car drives perfectly a great in keeping the price down and getting it back on the road quickly. He updated me daily on the progress on the car. The car drives perfectly and the overall experience was great. More

i took my car in for service and being new to to arizona scottsdale area i found certified benz and beemer a welcoming service center. Scott was very understanding and helpful and met my price range. The te scottsdale area i found certified benz and beemer a welcoming service center. Scott was very understanding and helpful and met my price range. The technician was very knowlegable an friendly as well. Over all my expieriance was great and i will take my beemer back for service over and over again. More

Tony and Travis did a great job with their follow up and their customer service was excellent. I will continue to bring my car for service to Certified Benz & Beemer for all my future service needs! their customer service was excellent. I will continue to bring my car for service to Certified Benz & Beemer for all my future service needs! More

I would recommend Travis to anyone who wants to be treated with respect. He is always very helpful and you can tell he really cares about the customer. treated with respect. He is always very helpful and you can tell he really cares about the customer. More

CBB's extraordinary sales experience is only exceeded by their phenomenal service department! As a "preferred customer", we were very fortunate to experience CBB's outstanding sales process (Alex) on mul by their phenomenal service department! As a "preferred customer", we were very fortunate to experience CBB's outstanding sales process (Alex) on multiple occasions. This was our first interaction with the service department. Scott Paich and his crew exceeded our expectations. If you haven't already, you need to get over to CBB. You won't be disappointed. More

Travis was fantastic to work with when our BMW 325i was in the shop. He got back to us right away and always was aware of our sense of urgency. He was honest and thorough. I recommend this dealership from in the shop. He got back to us right away and always was aware of our sense of urgency. He was honest and thorough. I recommend this dealership from sales (highly recommend Danny Quintana) to service. More

I brought my vehicle in for an oil change and during the inspection of the car they saw my tires were really bad and my car need an alignment. Scott came to me and said it was too dangerous to drive the ve inspection of the car they saw my tires were really bad and my car need an alignment. Scott came to me and said it was too dangerous to drive the vehicle with the condition of the tires and said he would do evrything he could to keep my cost down. He was able to find me 2 new back tires and said the front tires would be ok a little bit longer but to get them done as soon as I was able to. Other items were noted to be done and we scheduled had them done as they were covered under warranty! Yay!! And Scott was able to make sure everything was done. I then came back and had the 2 front tires replaced. Scott was awesome! He took the time to make sure my needs were met as a customer and more importantly my families saftey. Please recognize him in the next staff meeting for his great customer service:) Thanks, Erica Rodgers More

Lee and Tyson are a great team and make us feel appreciated. They take care of all of our needs and go the extra mile to make us feel comfortable. The technical service on our BMW has always been e appreciated. They take care of all of our needs and go the extra mile to make us feel comfortable. The technical service on our BMW has always been excellent and the price, while expensive, is offset with our trust in your staff based on past and current performance. When we are again in the market for another car your dealership will be the first place we will go. More

Tyson Muse was assigned as my service advisor soon after buying my vehicle in order to fix some minor issues the dealer had agreeded to address at the sale. Unfortunately the minor issues were a bit more d buying my vehicle in order to fix some minor issues the dealer had agreeded to address at the sale. Unfortunately the minor issues were a bit more difficult to fix than initially thought. Tyson not once questioned me and simply would let me not to worry, all would be resolved. I am happy to say the dealership stepped up and eventually fixed all the issues with the vehicle. All of the service department were great to deal with as well, all freindly and very open in everything they were doing, often showing me the work in progress. I would not hesitate recomending this service department to anyone in need of routine service to their vehicle. More

Scott has a very high level of integrity, and passion for his work. I would recommend working with Scott, anytime you need great service at a great price. his work. I would recommend working with Scott, anytime you need great service at a great price. More