Certified Benz & Beemer - Service Center

Air strut repair Bryan Sullivan accomodated my needs during the repair process. He went out of his way to make sure my car was delivered to my workplace 33 miles away Bryan Sullivan accomodated my needs during the repair process. He went out of his way to make sure my car was delivered to my workplace 33 miles away. Because of him, i was able to continue working and fulfill my obligation of picking up my children. I would definitely use his services again. More

Great service from Bryan Got service at 50k for my BMW X6. Brian was great every step of the way. Thanks for all the help, awesome service all the way around. Got service at 50k for my BMW X6. Brian was great every step of the way. Thanks for all the help, awesome service all the way around. More

Super experience Great service department. I always take my car to Tyson. He listens and keeps me informed at all times. Very professional. A very well run business. Great service department. I always take my car to Tyson. He listens and keeps me informed at all times. Very professional. A very well run business. More

To whom it may concern: It was the most enjoyable purchase of any auto we have ever made. We came to the dealer on a Sunday to look at a Corvette and fell in love with a SL5 It was the most enjoyable purchase of any auto we have ever made. We came to the dealer on a Sunday to look at a Corvette and fell in love with a SL55amg. Rich K. was very helpful in our purchase. He gave us plenty of room to look at a wide range of cars and was readily available when we needed information. We felt no sales pressure to purchase and were not rushed to make a decision. With the service department closed on Sunday, Rich told us to write down any concerns we had with the car and they would be addressed by the service department. We called the service department the next day and were assigned Bryan S. Bryan was a pure joy to deal with. He got us a quick appointment to look at a couple concerns we noticed when driving home Sunday night.. He answered others questions we had and took great care in making sure the concerns were corrected and made sure we were completely satisfied with our purchase. The previous owner had replaced the original radio and he called a friend at a local auto radio shop to answer questions we had with the current installed radio. This is the first time we had purchased a previously owned auto and we were a little anxious with such a purchase. However, Certified Benz and Beemer and their employees have made us very comfortable with our purchase and I would recommend them to anyone looking for a low mileage, high quality automobile. More

Brought my bmw in for service This is a great place, I was impressed with all the services at this dealership. First off I called a couple times in the morning but got the answerin This is a great place, I was impressed with all the services at this dealership. First off I called a couple times in the morning but got the answering machine,so I left a message with douts that I would get a call back for at least an hour. Well I was totally wrong in ten minutes I got a call back from Tyson at the service department, than I got another call from the service dept saying they seen that I called in the morning a couple times. Then when I got to certified Benz Beemer Tyson greated me even before they were going to open, which was a surprise most places Ive been too they don't do anything until the exact time they open. All in all I would recommend this place to anyone, staff is very friendly and the facility is super clean. Thanks again Tyson see you again. More

amazing , tremendous and excellent Dropped off my car about 2 weeks ago with Brian in service department. Honestly I have never received such a great customer service from anyone else a Dropped off my car about 2 weeks ago with Brian in service department. Honestly I have never received such a great customer service from anyone else at any of the dealerships that I have bought a car from. He really knows his stuff and actually put customers first and does anything to make things right for the customer. Everything I wanted done he never said no and just made it happen. So I would like to thank you Brian for taking good care of me when I was there. Sincerely happy More

Great Service I needed to bring my Porsche Cayenne in for service due to an intermittent drive train clunk. Tyson set me up with a nice BMW loaner car while they di I needed to bring my Porsche Cayenne in for service due to an intermittent drive train clunk. Tyson set me up with a nice BMW loaner car while they diagnosed the problem. Initially they were unable to replicate the drive train clunk I was hearing. I even came in and and drove around the neighborhood with the mechanic trying to make it happen again. Of course it did not, as is the case when you want to show somebody something is wrong. Fortunately, Tyson remembered from his previous experience at a VW dealer that the Touareg and the Porsche Cayenne share the same drive train components and that the center drive shaft bearing support frequently failed on the Touareg causing a clunking noise. Sure enough, the mechanic was able to confirm this was the culprit. I was happy that the clunking mystery was solved and the mechanic was able to fix the problem. Tyson also gave me a discount on their "Royal Flush" fluid change and transmission service. Thanks Tyson! More

Excellent Good cars and suv thi the second time I buy a car here in CBB and I am very proud for the service and efficiency Good cars and suv thi the second time I buy a car here in CBB and I am very proud for the service and efficiency More

Great service department I was driving home from work and my 2007 X3 was showing high tempeture on the gauge. I drove straight to the service department where I was met by Bri I was driving home from work and my 2007 X3 was showing high tempeture on the gauge. I drove straight to the service department where I was met by Brian. He was very sympathetic to my needs even though this was not a scheduled appointment. I picked the car up 2 days later and it had a new water pump and has been working great. I'm glad Richard Kirch recommend getting the extended warranty because this saved me over $1200. Joe More